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Windows 7: The update installed is froze

01 Jan 2017   #1
Pentaxian

Win. 7 Pro 64
 
 
The update installed is froze

I try and update windows apps and ( the Update Standalone installer) Just keeps running and won't install anything. I also try to install the Internet 10 update and it does the same thing. (searching for updates on this computer)
Thanks

Even when I click the Updates it searches to see what update have been installed and never stops.
This is a new install of 7 pro.
Could one of my updates have caused this or one to delete to fix it?




Attached Thumbnails
The update installed is froze-updates.jpg  
My System SpecsSystem Spec
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02 Jan 2017   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605


Microsoft has now created a Knowledge Base article that finally addresses this as well.

Windows Update is taking unusually long...
My System SpecsSystem Spec
02 Jan 2017   #3
Pentaxian

Win. 7 Pro 64
 
 

I followed the instructions to the letter but this is all I see when trying to install anything from Windows.


Attached Images
The update installed is froze-updates.jpg 
My System SpecsSystem Spec
.

02 Jan 2017   #4
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

I have used this on many computers and many posters have also used it with success.

Did the two updates install? Did you receive and error messages?
My System SpecsSystem Spec
03 Jan 2017   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Make sure the windows update service is not running before you attempt to manually install an update
See post #2 here for details on how,
Windows Update will not update and I've tried multiple fixes
My System SpecsSystem Spec
06 Jan 2017   #6
Pentaxian

Win. 7 Pro 64
 
 

Thanks for your help guys.
My System SpecsSystem Spec
Reply

 The update installed is froze




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