When opening Windows update I am greeted with the message that Windows 10 is ready to be installed and a reboot is required. I do not wish to isntall Windows 10 but do wish to install updates for Windows 7. On reboot Windows 10 does not install but the message remains. Please advise as to how I can remove the Windows 10 message and update Windows 7. Thanks.
Hi and welcome to SevenForums,
You might try to power down just hold down the power button on your computer till your machine turns off
Then unplug it from the power source and or remove the battery if using a laptop.
Hold down the power button again for at least 60 seconds to drain any power out of the system..
Then start in safe mode with networking at startup
Safe Mode
There are some windows updates you need to uninstall and kill some gwx services and processes
Which might be easiest to install never 10 or gwx control panel to do that
GRC | Never10 Technical Details
Ultimate Outsider - Software Downloads
Hi:
In addition to the advice already offered, here is a MS update designed specifically to remove the GWX software from a Win7 system
KB3184143
Be sure to download the correct version for your architecture, either 32-bit or 64-bit.
I have not used it or any of the other, "3rd-party" fixes, so I cannot vouch for them.
But perhaps that might help?
Cheers,
MM
I have now managed to run the update after a reboot, however I still have the Windows 10 is ready to install message in Windows update, preventing windows 7 updates from checking or installing. I tried setting Windows update to update automatically but when I check the update history it returns errors for every update.
Did you install and use the GWX Control Panel ? from post #2
Ultimate Outsider - Software Downloads
Hi,
Usually if that happens all one has to do is right click the windows 10 update and select Hide.
If you can not see the win-10 update change your windows update settings to these and it will appear along with all of the other waiting to download updates
Then use this link to see all of the updates and right click win-10's
I have not installed the control panel yet as I think there must be a way to get rid of the 'Windows 10 update is ready to install' message without installing a third party non Microsoft programme (the problem being on my friend's laptop and not mine). However, it may be a last resort so I will hold it in reserve. I have checked the settings above and Windows 10 update is not shown anywhere in the window to select or any other updates as it says I have to restart to install Windows 10. When I click the 'check for updates' link it says that an exisiting update (Windows 10) has to be installed and system restarted first before I can check for updates.
Last edited by tinman9898; 07 Jan 2017 at 05:15.
Hi,
Okay well you might try option 3 here to reset the update history
Windows Update - Reset
Upgrade to Windows 10 Update - Enable or Disable in Windows 7 or 8.1 - Windows 10 Tutorials
Hi:
You've already received plenty of robust, expert advice from folks more savvy about this than I am.
So these are just my random thoughts:
Are you sure this Win10 popup is the legit, real one from MS, and not some sort of spoof/fake popup from malware? (Perhaps you could post a screen shot?)
If it is real, then it sounds as if the computer is trapped in some sort of no-man's land with GWX and perhaps other problems with WU (especially if you cannot even install/run KB3184143)?
Have you tried @thrash Zone's excellent tutorial to fix the WU client HERE, as suggested?
If that does not fix the issue, then more drastic measures might be need, I suppose.
Let us know how it goes,
MM
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