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Windows 7: Windows 10 ready to install preventing Windows 7 updates.

05 Jan 2017   #1
tinman9898

windows 7
 
 
Windows 10 ready to install preventing Windows 7 updates.

When opening Windows update I am greeted with the message that Windows 10 is ready to be installed and a reboot is required. I do not wish to isntall Windows 10 but do wish to install updates for Windows 7. On reboot Windows 10 does not install but the message remains. Please advise as to how I can remove the Windows 10 message and update Windows 7. Thanks.


My System SpecsSystem Spec
.
05 Jan 2017   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
You might try to power down just hold down the power button on your computer till your machine turns off
Then unplug it from the power source and or remove the battery if using a laptop.
Hold down the power button again for at least 60 seconds to drain any power out of the system..

Then start in safe mode with networking at startup
Safe Mode

There are some windows updates you need to uninstall and kill some gwx services and processes
Which might be easiest to install never 10 or gwx control panel to do that
GRC | Never10 Technical Details

Ultimate Outsider - Software Downloads
My System SpecsSystem Spec
05 Jan 2017   #3
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

In addition to the advice already offered, here is a MS update designed specifically to remove the GWX software from a Win7 system

KB3184143
Be sure to download the correct version for your architecture, either 32-bit or 64-bit.

I have not used it or any of the other, "3rd-party" fixes, so I cannot vouch for them.

But perhaps that might help?

Cheers,
MM
My System SpecsSystem Spec
.

06 Jan 2017   #4
tinman9898

windows 7
 
 

Quote   Quote: Originally Posted by MoxieMomma View Post
Hi:

In addition to the advice already offered, here is a MS update designed specifically to remove the GWX software from a Win7 system

KB3184143
Be sure to download the correct version for your architecture, either 32-bit or 64-bit.

I have not used it or any of the other, "3rd-party" fixes, so I cannot vouch for them.

But perhaps that might help?

Cheers,
MM
Thanks for the help. I have tried the microsoft windows 10 removal update however it seems to get stuck at searching for updates. I turned off the windows update service before running but it appears to have made no difference.
My System SpecsSystem Spec
06 Jan 2017   #5
tinman9898

windows 7
 
 

I have now managed to run the update after a reboot, however I still have the Windows 10 is ready to install message in Windows update, preventing windows 7 updates from checking or installing. I tried setting Windows update to update automatically but when I check the update history it returns errors for every update.
My System SpecsSystem Spec
06 Jan 2017   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Did you install and use the GWX Control Panel ? from post #2

Ultimate Outsider - Software Downloads
My System SpecsSystem Spec
06 Jan 2017   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Usually if that happens all one has to do is right click the windows 10 update and select Hide.
If you can not see the win-10 update change your windows update settings to these and it will appear along with all of the other waiting to download updates
Windows 10 ready to install preventing Windows 7 updates.-update-settings.jpg

Then use this link to see all of the updates and right click win-10's
Windows 10 ready to install preventing Windows 7 updates.-updates-available.jpg


My System SpecsSystem Spec
07 Jan 2017   #8
tinman9898

windows 7
 
 

I have not installed the control panel yet as I think there must be a way to get rid of the 'Windows 10 update is ready to install' message without installing a third party non Microsoft programme (the problem being on my friend's laptop and not mine). However, it may be a last resort so I will hold it in reserve. I have checked the settings above and Windows 10 update is not shown anywhere in the window to select or any other updates as it says I have to restart to install Windows 10. When I click the 'check for updates' link it says that an exisiting update (Windows 10) has to be installed and system restarted first before I can check for updates.
My System SpecsSystem Spec
07 Jan 2017   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
07 Jan 2017   #10
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

You've already received plenty of robust, expert advice from folks more savvy about this than I am.
So these are just my random thoughts:

Are you sure this Win10 popup is the legit, real one from MS, and not some sort of spoof/fake popup from malware? (Perhaps you could post a screen shot?)

If it is real, then it sounds as if the computer is trapped in some sort of no-man's land with GWX and perhaps other problems with WU (especially if you cannot even install/run KB3184143)?

Have you tried @thrash Zone's excellent tutorial to fix the WU client HERE, as suggested?

If that does not fix the issue, then more drastic measures might be need, I suppose.

Let us know how it goes,
MM
My System SpecsSystem Spec
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 Windows 10 ready to install preventing Windows 7 updates.




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