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#11
hi torchwood
I've attached screenshots. My internet connection works.
hi torchwood
I've attached screenshots. My internet connection works.
Oops, I should have hit esc. Sorry!
Hi Forneli,
apoligies for the delay,
can you check if this KB3072630 is on your system, if not please install it from here
http://www.microsoft.com/downloads/d...f-386de76496a1
REBOOT
try updating,
Do you have GWX control panel on your system, the W10 stopper.
Roy
Hi torchwood
No worries! I appreciate all of the help you're giving me with this!
Yes, I do have KB3072630 installed.
No, I do not have the GWX control panel on my pc. I checked the Uninstall Programs section in the control panel and I searched my c: drive using windows explorer. Nothing.
Hi Fornelli,
please d/l GWX from here,
http://ultimateoutsider.com/download...PanelSetup.exe
Just select option 7 (clear cache)
Then recheck installed update history,
if all the pendings have gone,
try installing them 1 at a time
Starting from the TOP work down
(your last screenshot)
Roy
Ok, I downloaded GWX and cleared the cache. I checked the history and everything was gone. So I tried to install all of the failed and pending updates using the Microsoft Update Catalog. For most of the updates, I got a message that the updates were already installed. There were two that were not applicable and one was not found. I checked the control panel for updates and got this screen. I checked the installed updates and they are showing up as being installed (except for the three that were n/a). So I restarted my pc but it got hung up. I did a hard reboot and I'm still seeing that screen in the control panel for updates. And there is still no history.
Hi Fornelli,
Thats a new one on me, Installed but still showing as pending, usually only happens on a WSUS install.
Change windows Updates to NEVER
then can you uninstall ALL of them using command prompt like we did before for kb2973351.
wusa /uninstall /kb:xxxxxx
REBOOT
run the windowsupdate troubleshooter.
(it will ask you to turn on WU please do so)
check for updates any offered.
Roy
Hi torchwood
I changed updates to never. I uninstalled all of the updates originally showing as pending or failed but later showing as updated. I rebooted. Note that updates was set back to always update -- not sure how that happened. I ran the windows update troubleshooter. The update history is still all blank. I'm still getting a message to reboot to install important updates.
I tried again, this time with updates set to never (I figured out what I did wrong). I've uploaded a word doc with screen shots from the troubleshooter.
One thing I noticed was that KB2952664 was still showing up as installed, even after I used the wusa /uninstall /kb:2952664 command. I had to use the uninstall from the control panel. Also, this installed version was just the plain "windows update", not the "for x64-bases systems" version.
Hi Fornelli,
The 2nd text log is reporting an invalid WU Agent??
can you run this
http://download.windowsupdate.com/wi...nt-7.6-x64.exe
The tool also created another log (SURT)
can you copy/paste it,
(its in the CBS log)
Roy