svchost memory leak using all my ram

Page 1 of 2 12 LastLast

  1. Posts : 15
    windows 7 home premium 64-bit
       #1

    svchost memory leak using all my ram


    UPDATE: Let me start over. It might not be svchost.

    For several weeks I couldn't get Windows 7 to successfully do a windows update. Always had the same ten updates pending installation, and they'd fail. Finally I had enough trying to figure out why and did a system restore to about early december 2016. I installed about 24 pending updates, and they didn't fail. Problem solved, right?

    Until twenty-four hours later when I started suffering horrific slowdown with my ram usage up to 97%, sometimes freezing the computer. The only unusually ram-hungry process was the svchost process that runs these services: windows audio endpoint builder, human interface device access, network connections, program compatibility assistant service, superfetch, distributed link tracking client, desktop window manager session manager, diagnostic system host, wlan autoconfig, portable device enumerator service, and windows driver foundation user-mode driver framework. But while the computer's memory usage is always between 85% and 97%+ (and that's after i disabled write caching; before that, the process used so much ram so quickly the computer wasnt functional), svchost only uses a few hundred megabytes at most.

    There appears to be no memory leak at all when i run in safe mode. I did a number of virus scans with AVG and found no threats. I did a test to check for errors and there didn't appear to be any. I also remember seeing an error message about java during one of the first memory leak spikes, but i didnt write it down.

    Please, please give me a suggestion to solve this. I don't know how my computer became this sick overnight, and I don't know how to fix it.

    Windows Genuine and Activation info:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007043c
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A3B663DA-7FA1-4778-AE2A-C284F832FEED}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office  Diagnostics:  77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office  Details:  <GenuineResults><MachineData><UGUID>{A3B663DA-7FA1-4778-AE2A-C284F832FEED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-300886815-453708303-3291578437</SID><SYSTEM><Manufacturer>Dell  Inc.</Manufacturer><Model>Studio 540       </Model></SYSTEM><BIOS><Manufacturer>Dell  Inc.</Manufacturer><Version>1.1.3</Version><SMBIOSVersion  major="2"  minor="5"/><Date>20090825000000.000000+000</Date></BIOS><HWID>DC203007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain  Standard  Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL   </OEMID><OEMTableID>AS09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product   GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft  Office XP  Professional</Name><Ver>10</Ver><Val>4F4A2BE538EEF5A</Val><Hash>b1xGejdphVGr5CAOqJdO2++O6KE=</Hash><Pid>54186-700-9381572-17173</Pid><PidType>1</PidType></Product></Products><Applications><App  Id="15" Version="10" Result="100"/><App Id="16" Version="10"  Result="100"/><App Id="18" Version="10" Result="100"/><App  Id="1A" Version="10" Result="100"/><App Id="1B" Version="10"  Result="100"/></Applications></Office></Software></GenuineResults>   
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:28:2016 20:11
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x8007043c
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAIAAAAAAAAAAgABAAEAonaAF4hAhDR0lEa80AvweHi32GyM6T6lTFg=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            082509        APIC1243
      FACP            082509        FACP1243
      HPET            082509        OEMHPET 
      MCFG            082509        OEMMCFG 
      SLIC            DELL          AS09   
      OEMB            082509        OEMB1243
      GSCI            082509        GMCHSCI 
      SSDT            DpgPmm        CpuPm
    EDIT: Uploaded my CBS logs finally. The forum wasn't allowing me to upload directly and claimed the path was invalid or the filename changed, no matter where i moved the file. So I tried Mediafire, but kept getting a message about an outdated adobe flash pluging being prevented from running by firefox, until i okayed it. Then it kept freezing up whenever i highlighted Copy to Clipboard so I could share the damn file, as if somebody's hovering over my shoulder and deliberately stopping me from getting help resolving this.

    Please tell me there's a way to fix this and get things back to normal.
    Last edited by 5thman; 28 Jan 2017 at 15:53.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2
      My Computer


  3. Posts : 15
    windows 7 home premium 64-bit
    Thread Starter
       #3

    Updated the OP to include some of what you requested. I can't do the rest in safe mode, and I'm not sure if I'll be able to do it in normal mode because of how useless the machine sometimes is, especially if it runs long enough. I'll update the OP again in a little while if successful.

    EDIT: During the SURT installation I keep getting an error message about a script slowing my web browser, asking if I want to stop the script before it makes my computer lock up. I'm not running my web browser right now, so I'm not sure why this keeps popping up every ten minutes.

    EDIT 2: "Installer encountered an error: 0xc80003f3"

    "Error encountered while invoking Java Web Start (SysExec)
    C:\program files\java\jre1.8.0_111\bin\javaws.exe"

    So the install failed. And after the java error physical memory usage dropped from 99% to 36%. Somehow the computer still takes forever to do anything.

    EDIT 3: Uploaded the CBS logs to the OP.

    EDIT 4: Computer asked to update Java, which I did. So far computer is running slightly better, but I haven't tried restarting yet, and I don't know yet if it's a fluke. Was there a recent java update that was known for causing all this?

    EDIT 5: Probably a fluke. It goes back and forth, sometimes relatively normal, sometimes maxing out my memory usage.
    Last edited by 5thman; 28 Jan 2017 at 17:43.
      My Computer


  4. Posts : 15
    windows 7 home premium 64-bit
    Thread Starter
       #4

    Here's a list of things avg didn't detect that malwarebytes quarantined. The Backdoor one is the only one flagged as malware; the rest were flagged as potentially unwanted. After reboot the computer took longer than ever to start up.

    Since updating java the physical memory usage has been at a steady 2 gigs, sometimes spiking to max. Streaming/playing music exhibits skipping and other glitches that prove there's still something wrong, it's just not as extreme as before; quarantining these items hasn't shown any sign of change.
    Attached Thumbnails Attached Thumbnails svchost memory leak using all my ram-img_1672.jpg  
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi,
    Possibly use AWCleaner it might find something too it is a bit better than mbam
    Review Jacee’s instructions to run Adwcleaner here post #7,
    Ignore the title of the thread,
    Instant Savings App
      My Computer


  6. Posts : 15
    windows 7 home premium 64-bit
    Thread Starter
       #6

    Here's the log I copied from AWCleaner:

    Code:
    # AdwCleaner v6.043 - Logfile created 30/01/2017 at 19:00:08
    # Updated on 27/01/2017 by Malwarebytes
    # Database : 2017-01-30.3 [Local]
    # Operating System : Windows 7 Home Premium Service Pack 1 (X64)
    # Username : Mike - TANDY
    # Running from : C:\Mike's Docs\adwcleaner_6.043.exe
    # Mode: Scan
    # Support : https://www.malwarebytes.com/support
    
    
    
    ***** [ Services ] *****
    
    Service Found:  vToolbarUpdater40.3.2
    Service Found:  WtuSystemSupport
    
    
    ***** [ Folders ] *****
    
    Folder Found:  C:\ProgramData\Avg_Update_0616tb
    Folder Found:  C:\Users\Mike\AppData\Local\avg web tuneup
    Folder Found:  C:\Users\Mike\AppData\Local\Pokki
    Folder Found:  C:\Users\Mike\AppData\LocalLow\avg web tuneup
    Folder Found:  C:\Users\Mike\AppData\Roaming\Speedial
    Folder Found:  C:\Program Files\Common Files\AVG Secure Search
    Folder Found:  C:\Users\Mike\AppData\Local\VirtualStore\Program Files (x86)\Viewpoint
    Folder Found:  C:\ProgramData\AVG Secure Search
    Folder Found:  C:\ProgramData\AVG Security Toolbar
    Folder Found:  C:\ProgramData\avg web tuneup
    Folder Found:  C:\ProgramData\Application Data\AVG Secure Search
    Folder Found:  C:\ProgramData\Application Data\AVG Security Toolbar
    Folder Found:  C:\ProgramData\Application Data\avg web tuneup
    Folder Found:  C:\Program Files (x86)\Speedial
    Folder Found:  C:\Program Files (x86)\Viewpoint
    Folder Found:  C:\Program Files (x86)\avg web tuneup
    Folder Found:  C:\Program Files (x86)\Common Files\AVG Secure Search
    Folder Found:  C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\avg web tuneup
    
    
    ***** [ Files ] *****
    
    File Found:  C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\extensions\Avg@toolbar.xpi
    File Found:  C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\searchplugins\avg-secure-search.xml
    File Found:  C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\searchplugins\Speedial.xml
    File Found:  C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\wtu-secure-search.xml
    File Found:  C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\wtu-secure-search.xml
    File Found:  C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\wtu-secure-search.xml
    
    
    ***** [ DLL ] *****
    
    No malicious DLLs found.
    
    
    ***** [ WMI ] *****
    
    No malicious keys found.
    
    
    ***** [ Shortcuts ] *****
    
    No infected shortcut found.
    
    
    ***** [ Scheduled Tasks ] *****
    
    No malicious task found.
    
    
    ***** [ Registry ] *****
    
    Key Found:  HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd
    Key Found:  HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd.1
    Key Found:  HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi
    Key Found:  HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi.1
    Key Found:  HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
    Key Found:  HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
    Key Found:  HKLM\SOFTWARE\Classes\SdcUser.SdcMailCtl
    Key Found:  HKLM\SOFTWARE\Classes\SdcUser.SdcMailCtl.1
    Key Found:  HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj
    Key Found:  HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj.1
    Key Found:  [x64] HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd
    Key Found:  [x64] HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd.1
    Key Found:  [x64] HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi
    Key Found:  [x64] HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi.1
    Key Found:  [x64] HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
    Key Found:  [x64] HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
    Key Found:  [x64] HKLM\SOFTWARE\Classes\SdcUser.SdcMailCtl
    Key Found:  [x64] HKLM\SOFTWARE\Classes\SdcUser.SdcMailCtl.1
    Key Found:  [x64] HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj
    Key Found:  [x64] HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj.1
    Key Found:  HKCU\Software\Classes\CLSID\{BEBBC426-4F16-4567-8FE1-BE198C982027}
    Key Found:  HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
    Key Found:  HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found:  HKLM\SOFTWARE\Classes\CLSID\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
    Key Found:  HKLM\SOFTWARE\Classes\CLSID\{CA3A5461-96B5-46DD-9341-5350D3C94615}
    Key Found:  HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
    Key Found:  HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}
    Key Found:  HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
    Key Found:  HKLM\SOFTWARE\Classes\TypeLib\{4BC8AD89-AC5F-4DBD-A38F-C355C7DD33D7}
    Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
    Value Found:  HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{21FA44EF-376D-4D53-9B0F-8A89D3229068}]
    Key Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Pokki
    Key Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Speedial
    Key Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\YahooPartnerToolbar
    Key Found:  HKCU\Software\Pokki
    Key Found:  HKCU\Software\Speedial
    Key Found:  HKCU\Software\YahooPartnerToolbar
    Key Found:  HKLM\SOFTWARE\Viewpoint
    Key Found:  HKLM\SOFTWARE\AVG Tuneup
    Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Speedial
    Key Found:  [x64] HKCU\Software\Pokki
    Key Found:  [x64] HKCU\Software\Speedial
    Key Found:  [x64] HKCU\Software\YahooPartnerToolbar
    Data Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Microsoft\Internet Explorer\Main [Search Page] - hxxp://us.yhs4.search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={search
    Data Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Microsoft\Internet Explorer\Main [Start Page] - hxxps://mysearch.avg.com/?cid={8DFD6335-CBD5-49D9-AF0B-F7C7159B4B62}&mid=aa1a94fe0e4047d28051d
    Data Found:  HKCU\Software\Microsoft\Internet Explorer\Main [Search Page] - hxxp://us.yhs4.search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
    Data Found:  HKCU\Software\Microsoft\Internet Explorer\Main [Start Page] - hxxps://mysearch.avg.com/?cid={8DFD6335-CBD5-49D9-AF0B-F7C7159B4B62}&mid=aa1a94fe0e4047d28051d16836ba2eba-1651980b6c2a0e41ad40d775de5b1cd5
    Data Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\Main [Search Page] - hxxp://us.yhs4.search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
    Data Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\Main [Start Page] - hxxps://mysearch.avg.com/?cid={8DFD6335-CBD5-49D9-AF0B-F7C7159B4B62}&mid=aa1a94fe0e4047d28051d16836ba2eba-1651980b6c2a0e41ad40d775de5b1c
    Data Found:  [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxp://speedial.com/?f=1&a=spd_frg_14_23_ff&cd=2XzuyEtN2Y1L1QzuzytDyE0C0EyDtAyDtByCtA0A0EyB0CtCtN0D0Tzu0SzzzzzztN1L2XzutBtFtBtDtFtCzytFt
    Key Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Data Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] - 
    Key Found:  HKU\S-1-5-21-300886815-453708303-3291578437-1000\Software\Microsoft\Internet Explorer\SearchScopes\{9CB96984-43C3-4D44-90EF-01466EFCF7BB}
    Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Data Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] - 
    Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9CB96984-43C3-4D44-90EF-01466EFCF7BB}
    Key Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9CB96984-43C3-4D44-90EF-01466EFCF7BB}
    Data Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] - 
    Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Data Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] - 
    Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9CB96984-43C3-4D44-90EF-01466EFCF7BB}
    Value Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
    Key Found:  HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\avgsh
    Key Found:  HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
    
    
    ***** [ Web browsers ] *****
    
    Firefox pref Found:  [C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\prefs.js] - "avg.wtu.ext.extHomepage" -  "hxxps://mysearch.avg.com?pid=wtu&sg=&cid=%7B0d8d8688-d89c-48bf-b8ea-77ea
    Firefox pref Found:  [C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\prefs.js] - "avg.wtu.ext.extParams" -  "{\"action\":\"extParams\",\"data\":{\"searchParams\":{\"pid\":\"wtu\",\"ci
    Firefox pref Found:  [C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\prefs.js] - "avg.wtu.ext.setting_hp_list" -  "[{\"name\":\"AVG Secure Search\",\"value\":\"hxxps://mysearch.avg.co
    Firefox pref Found:  [C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\prefs.js] - "browser.search.defaultenginename" -  "AVG Secure Search"
    Firefox pref Found:  [C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\prefs.js] - "browser.search.defaulturl" -  "hxxp://us.yhs4.search.yahoo.com/yhs/search"
    Firefox pref Found:  [C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\vnnb45y4.default-1400152085083\prefs.js] - "browser.search.selectedEngine" -  "AVG Secure Search"
    Chrome pref Found:  [C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Web data] - aol.com
    Chrome pref Found:  [C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Web data] - ask.com
    
    *************************
    
    C:\AdwCleaner\AdwCleaner[S0].txt - [10138 Bytes] - [30/01/2017 19:00:08]
    
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [10212 Bytes] ##########
    The computer runs better now, but it's still wonky and my applications still hang sometimes when they never used to. Any other suggestions for finishing my pc cleanup?
    Last edited by 5thman; 31 Jan 2017 at 03:02.
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Hi 5thman,
    couple question,
    have you just changed AV or done a re-install?,
    As the problem is this
    Licensing Data--> CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

    Looking at the ADW report did you perform the clean up.
    If not please do so and re-run the Mgadiag, copy/post the output, need to see what the after effects are.

    I do have a fix but wanna make sure, that ADWcleaner and AVG dont get in the way.
    note i would like you to remove AVG, as i believe its the root cause.

    Roy
    moving this to Updates/activations sub forum

    Do you have a Galaxy s4 phone??
    Last edited by torchwood; 31 Jan 2017 at 06:44.
      My Computer


  8. Posts : 15
    windows 7 home premium 64-bit
    Thread Starter
       #8

    I already did the cleanup but I might have saved both logs. I'll check and post here if I did.

    If I remove AVG, what do I replace it with? I did happen to notice the slowdown issues begin at startup once AVG begins running.

    EDIT: I do not in fact have both logs, as I didn't want to suffer a broken computer while waiting for the next reply. I'd like to hear your suggestion for a fix regardless. Also I'm not sure what iphone i have. I think it's just an iphone 5 or 6.
    Last edited by 5thman; 02 Feb 2017 at 02:10.
      My Computer


  9. Posts : 15
    windows 7 home premium 64-bit
    Thread Starter
       #9

    Can you please tell me what your suggestion was that required removal of AVG?
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    Hi,
    Access Denied

    What to replace it with
    Well you could try mse briefly or panda free/ avast free
    Watch out for the later 2 they include unneeded stuff so pay attention during the install and uncheck the 3 unneeded items toolbar....
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:11.
Find Us