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Windows 7: SURT reports missing packages for KB3035583 but I don't have files

19 Feb 2017   #11

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Quote   Quote: Originally Posted by MinnGuy View Post
Thanks. I will give this a try tomorrow. On the disk cleanup, what items do I want to check?
Include items in red box:
SURT reports missing packages for KB3035583 but I don't have files-disk-cleanup-settings.jpg
Avoid selecting:

Windows ESD installation files. These files are required to Reset or Refresh your PC.
Thumbnails. Only select if you do not work with lots of images.
Service Pack Backup Files.
Downloaded Program Files.

Also you get to choose cleanup settings if you use this command from the Start> Run dialog box

C:\Windows\System32\cleanmgr.exe sageset:1

(Replace 1 with any number)

Then try running disk cleanup using:

C:\Windows\System32\cleanmgr.exe sagerun:1

Replace 1 with the same number used for sageset.

If those don't work try:

RUNAS C:\Windows\System32\cleanmgr.exe sageset:1

RUNAS C:\Windows\System32\cleanmgr.exe sagerun:1

EDIT: Reboot is needed to complete disk cleanup

Also suggest running this script:

Script Reset Windows Update Agent

Download and save to desktop. File must be launched with Admin rights so right click and choose "Run as administrator"

When the script runs choose Option 2. Wait for it to complete then choose the option to Reboot your PC.

After the reboot wait reapply windows update settings via Control Panel.
SURT reports missing packages for KB3035583 but I don't have files-change-settings.jpg
If things are still not working after the disk cleanup and installing those two important optional updates continue with Roy's instructions.

My System SpecsSystem Spec
22 Feb 2017   #12

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Hi all. I just wanted to check in. I'm grateful for your help. Sorry for the lack of updates. Life intervened and I got bogged down in other things for a bit is all.

-- Doug
My System SpecsSystem Spec

 SURT reports missing packages for KB3035583 but I don't have files

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