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Windows 7: Win Pro 64 SP1 Error 80070490

16 Feb 2017   #1
Haelu

windows 7 professional 64
 
 
Win Pro 64 SP1 Error 80070490

I have used the SURT. It said it installed.

I have tried the SFC scan which shows no problems.

Error code 80070490

I have been struggling with this for a while now, before there was a different error code and I had to replace files in winsxs and suchlike, now finally it looked like it was working and I have a new Error code.... please help.

Dan




Attached Files
File Type: zip CBS.zip (819.9 KB, 4 views)
My System SpecsSystem Spec
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18 Feb 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Haelu,
I think you did more than just replace a few entries, lookin at that log.

Your best bet is a repair install/factory reset.

Roy
My System SpecsSystem Spec
18 Feb 2017   #3
Haelu

windows 7 professional 64
 
 

well the log is incomprehensible to me.

But this is pretty much a fresh install. All I have done is followed advice on this forum, and maybe other places to fix whatever Update errors came up regarding SP1.
I really need to update to use programs which I use for my work.

Please if anyone can just tell me why this error is coming up and what I can do about it.

When I run update it seems successful until it restarts and then it fails
My System SpecsSystem Spec
.

18 Feb 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Haelu,
run this tool copy/paste the output,
http://go.microsoft.com/fwlink/?LinkID=52012

if it comes back clean i'll post a link for a W7 SP1 d/load for you to burn to a cd.
Back tomorrow PM.

Roy
My System SpecsSystem Spec
18 Feb 2017   #5
Haelu

windows 7 professional 64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q7P2B-22RVQ-K7Y4D
Windows Product Key Hash: jvhWovV0yUNx0RmkOehk/8crzIA=
Windows Product ID: 00371-OEM-9305202-51809
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {8581F8DE-7273-4959-A5D3-FB4176CB9885}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.150318-1623
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8581F8DE-7273-4959-A5D3-FB4176CB9885}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K7Y4D</PKey><PID>00371-OEM-9305202-51809</PID><PIDType>8</PIDType><SID>S-1-5-21-1580457302-2506722149-3222379965</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>43145GG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6MET92WW (1.52 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20120926000000.000000+000</Date></BIOS><HWID>62BB0600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Jordan Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6M </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-052-051809-02-1033-7600.0000-0402017
Installation ID: 014925321884225624008585458450550676612313665794834672
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: K7Y4D
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/19/2017 2:50:15 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAAAgABAAEAAAABAAAABAABAAEAln2gjh7edK7GghDiSDKqB+B23Ihui1xd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-6M
FACP LENOVO TP-6M
HPET LENOVO TP-6M
BOOT LENOVO TP-6M
MCFG LENOVO TP-6M
SSDT LENOVO TP-6M
ECDT LENOVO TP-6M
ASF! LENOVO TP-6M
SLIC LENOVO TP-6M
SSDT LENOVO TP-6M
TCPA PTL CRESTLN
SSDT LENOVO TP-6M
SSDT LENOVO TP-6M
SSDT LENOVO TP-6M
My System SpecsSystem Spec
19 Feb 2017   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Haelu,
Aha, the re-install hiccup, not activated.
Please run
KB971033, those file mismatches should be gone, ActiveX registered, and WU will run.

Give us a shout if it doesnt

Roy

And a Bonus, ONLY valid for 24hrs till 11.30 tomorrow.
W7 SP1 Pro OEM
https://software-download.microsoft....98d2d07d848a6a
My System SpecsSystem Spec
19 Feb 2017   #7
Haelu

windows 7 professional 64
 
 

Ah thanks for the help.
I ran KB971033, restarted and tried the update and it just did the same thing. Same error code.
I'm trying to download the iso now...
My System SpecsSystem Spec
19 Feb 2017   #8
Haelu

windows 7 professional 64
 
 

So, I'm not really familiar with boot discs. This is the first time I've dealt with any of this stuff, only because my hard drive died and I had to reinstall windows from my old CD.

Will this iso act as a fresh install of windows with SP1 added?
My System SpecsSystem Spec
19 Feb 2017   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Haelu,
it certainly is.
copy what you need from your current install.
Change your BOOT order to look at the CD drive FIRST,
pop it in follow the instructions that appear on screen.

Now to reduce the number of follow on updates.
look at this link Thrash's post (no2)
Windows Update will not update and I've tried multiple fixes

Roy
My System SpecsSystem Spec
20 Feb 2017   #10
Haelu

windows 7 professional 64
 
 

many thanks
My System SpecsSystem Spec
Reply

 Win Pro 64 SP1 Error 80070490




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