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Windows 7: Can someone please help me i have this exact problem here

05 Mar 2017   #11
Brendan315

Windows 7 Home Premium 64 bit
 
 

I took my laptop ingot a DF Jack and sound repair and they said it had 17000 viruses but they fixed it with malwarebytes so I'm not sure what's gapping at the minutes with viruses ect


My System SpecsSystem Spec
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05 Mar 2017   #12
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Well that CBS log makes for interesting reading.

Not used very much since 2015, take it thats when the problem started?

was it a re-install, if it was i suspect it was faulty media.

EDIT MALWARE WILL CAUSE THIS

Roy
My System SpecsSystem Spec
05 Mar 2017   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

WELL as good as Malwarebytes is,
It only removes infected items.

IT DOES NOT
Re-create removed files.

It certainly explains whats happening.

If my previous fix's work, then we'll need to make sure its still not infected, 17000
Even then, if it were me id go for a
CLEAN INSTALL

Your choice, and because of the infections im NOT guarenteeing when its fixed it will be clean.


Roy
My System SpecsSystem Spec
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05 Mar 2017   #14
Brendan315

Windows 7 Home Premium 64 bit
 
 

Just got this error when trying to install :/
Can someone please help me i have this exact problem here-help...png


My System SpecsSystem Spec
05 Mar 2017   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

OK,
thats because its trying to use the broken windows update.

run the other fix's then try it after rebooting.

Roy
My System SpecsSystem Spec
Reply

 Can someone please help me i have this exact problem here




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