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Windows 7: Windows Update not working?

04 Mar 2017   #1

Windows 7
Windows Update not working?

It had been a while since I've been prompted to do Windows Updates, so I checked the CP applet. It showed the last check for updates was 11/6/2016! The system is set to check automatically. I ran a manual check, but it never terminated. I ran the WAU Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported fixing registry settings and correcting problems installing recent updates. It also reported that error 0x80070490 was *not* fixed.

Search for that code led to posts by MS to fix that error by running sfc /scannow and then running the System Update Readiness Tool (KB947821). The scan found no problems. The SURT has been hung over two hours on "Searching for updates..."

I assume there have been updates since November! Any suggestions on how to get WAU working again would be welcome.

My System SpecsSystem Spec
04 Mar 2017   #2

Win7 pro x64

that happens to me too. There are several things to try. Here's some..

Windows Update Stuck Checking for Updates forever - Windows 7

100% Solved:Windows Update Stuck - Windows 10,8,7
My System SpecsSystem Spec
04 Mar 2017   #3

Windows 7

Thanks, johnhoh! The first link did the trick. I already had KB3020369 installed, but after installing KB3172605 (following the instructions by MoxieMomma@bleeping), the update worked fine. (There were only three Important updates to Win7 since 11/6/16, which seems low.)
My System SpecsSystem Spec


 Windows Update not working?

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