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Windows 7: Unable to update Service Pack 1

29 Mar 2017   #1
outoffit

Windos 7 Home Premium 64bit
 
 
Unable to update Service Pack 1

Hi. I'm using a Windos 7 Home Premium 64bit OS on a Asus laptop. The problem is that Windows Update shows 2 important updates and one of them being the Windows 7 Service Pack 1 x64 (KB976932) update. The other one is a Windows Live 2011 (KB2434419) update.

I've been trying to install Service Pack 1 on my Windows 7 for several days now. I've tried trough Windows Update and to install it manually and both of those tries have failed many times now.

The last error code that I've got with the failed update to SP1 is code 8024000B.

I feel that I've tried everything that I can and know right now but Windows Update seems to be stuck when I try to update sp1 and when I try manually it fails and say's that atleast 1 system component/file is missing to do the update...

Can anyone help with this? Much appreciated.


My System SpecsSystem Spec
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29 Mar 2017   #2
MrWhoopee

Windows 7 Ultimate x86 and x64
 
 

My System SpecsSystem Spec
29 Mar 2017   #3
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You may be better off getting the x64 installation media that includes SP1.

Microsoft Windows and Office ISO Download Tool - HeiDoc.net

Then do a repair install.Repair Install - Windows 7 Help Forums

You will need a license key. There should be one on a sticker somewhere on your machine. Sometimes under the battery.

You may want specific drivers for your laptop - you will find them at Asus site for your model.

You can use dism++ for downloading and installing updates. Dism++x86/x64
My System SpecsSystem Spec
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29 Mar 2017   #4
outoffit

Windos 7 Home Premium 64bit
 
 

Thanks MrWhoopee, just didn't find anything that would've helped me on that link though. :/

SIW2, you're maybe right... thanks for the advice!
My System SpecsSystem Spec
02 Apr 2017   #5
outoffit

Windos 7 Home Premium 64bit
 
 

I may have hit a brick wall with this update.

Windows ISO Download Tool tells me to check my internet connection everytime I launch it and doesn't let me do anything... With a perfectly fine internet connection that I've used downloading larger files on the internet before.

Too bad. I really have no idea what to do with this anymore.
My System SpecsSystem Spec
02 Apr 2017   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Outoft,
please run this tool, copy/paste the output


http://go.microsoft.com/fwlink/?LinkID=52012


and todays log from

C >> windows >> logs >> CBS > cbs text


Roy
My System SpecsSystem Spec
03 Apr 2017   #7
outoffit

Windos 7 Home Premium 64bit
 
 

Sure.


Attached Files
File Type: txt MGADiag.txt (5.1 KB, 4 views)
File Type: rar CBS.rar (39.9 KB, 0 views)
My System SpecsSystem Spec
03 Apr 2017   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Outoffit,

Your sytem is licenced but not registered,
please install
KB971033

Reboot

Try SP1 again,
if it fails post another copy of the CBS log, zip please not rar its on your comp.

Roy
My System SpecsSystem Spec
03 Apr 2017   #9
outoffit

Windos 7 Home Premium 64bit
 
 

Doesn't work.


Attached Files
File Type: zip CBS.zip (12.0 KB, 2 views)
My System SpecsSystem Spec
06 Apr 2017   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Outoffit,
have a look at this log, if its driver related it will show up here
c:\Windows\inf\setupapi.dev.log

if nothings showing there i'll get you a direct link to a download

What language would you prefer.

Roy
My System SpecsSystem Spec
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 Unable to update Service Pack 1




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