Windows Updates Searches for Updates but never finds any

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  1. Posts : 8
    Windows 7
       #1

    Windows Updates Searches for Updates but never finds any


    I open Windows updates and make it look for updates but it never finds any and never finishes searching as seen on this screenshot:
    https://www.screencast.com/t/jwk1kM30Fq

    This started to happen after there was a problem installing updates and I followed instructions in Microsoft Forums and deleted the Updates folder. I do not get any errors of updates failing to install because no updates are detected to install.

    I used the Windows Update Readiness Tool (SURT) but it could not find any updates either. I took more than an hour and found nothing and got stuck searching. As seen here:
    https://www.screencast.com/t/iLuTHWkRj

    I also did the sfc / scannow tool and did not find anything as shown here:
    https://www.screencast.com/t/xPtxOgmWG

    Windows Update Diagnostics Tool gives this report:
    https://www.screencast.com/t/7nSYyWlMvY8

    A file with the logs from CBS folder can be downloaded from:
    https://mega.nz/#!dhBgEJyb!rs6V8nQdE...g8PapT5TXw0b1s


    Hope you can help me.
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Robert,
    you seem to have a nuimber of updates that have only partially installed.
    Can you run these 2 tools, copy/paste the output

    http://www.sysnative.com/niemiro/apps/SFCFix.exe


    http://go.microsoft.com/fwlink/?LinkID=52012


    They can uploaded direct to the forum.

    Roy
      My Computer


  3. Posts : 8
    Windows 7
    Thread Starter
       #3

    Thank you for your answer torchwood.
    The following are the results of the tests you requested:
    1. SFCFix.exe
    https://www.screencast.com/t/EmNkkqxCCtWk
    Also. I attached here the file generated after the scan

    2. The MGADiag.exe tool. See also attached TXT.
    Windows Updates Searches for Updates but never finds any Attached Files
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Robert,

    You appear to be running a non-genuine version of W7, using a "lifted" product key.
    The Bios for your machine is dated prior to the relaease of W7 and no SLIC table is present.

    This forum does not support piracy therefor NO further help can be provided until a genuine product is installed.


    Roy
      My Computer


  5. Posts : 8
    Windows 7
    Thread Starter
       #5

    Torchwood,
    You say: "I appear...." This "appear" is like saying: I am not very sure. You cannot accuse
    people in the way you do and not being very sure.
    Well, I don't know how you get to this conclusion by looking at my BIOS.
    Looks like you don't know much about computers and Operating Systems. Do you know that Windows 7 can be installed in computers with a BIOS older than the release of Windows 7? What's the connection? So long as the computer meets the requirements of the Operating system, you can install in any computer with any BIOS dated any year.
    First, this computer is not that old.
    Second, I bought a legitimate Windows 7 and I can prove it. This installation of Windows 7
    passes any Windows Genuine Validation test and it's legitimacy is even confirmed by Microsoft that validated it online without any problem after installation.
    Definitely NO. I did not install any illegitimate or pirated Windows 7. And I can prove it.
    I could even get proof from Microsoft that this is a legitimate Windows 7 with a legitimate key.
    No, absolutely NO. I did not "lifted" any software from anywhere. I PAID FOR IT!
    And I could install it again and again on the same machine, and still get the installation approved by Microsoft.
    By what you are answering to me, you don't seem to be very knowledgeable on Windows Operating Systems. Telling me that the BIOS is older than the Windows 7 ! How is it that you are giving advice or support here in this forum when you think this way?
    Wouldn't it have been better to ask me first if my Windows was genuine, instead of coming to your own conclusion?
    Also, I could (but I am not going to) show you the label with the legitimate key that came with my purchase.
    Last edited by robertolito; 12 Apr 2017 at 13:46.
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    Roy isn't here at the present time, so let me show you what is meant.

    From your report here.


    Microsoft Genuine Advantage Diagnostic Tool.txt (4.6 KB, 1 views)

    I found this.

    <Date>20060531000000.000000+000</Date>
    Manufacturer>Hewlett
    Windows License Type: COA SLP
    The COA SLP means Windows 7 was activated by the builder of the computer in the factory before it was shipped.
    A COA SLP can not be legally transfer to another computer. Legally it must stay with the computer it was first installed and activated.

    It was made by Hewlett Pachard

    The date of the bios says it was made by Hewlett Pachard in 2006.
    There lies the problem.

    How does Hewlett Pachard make a computer in 2006 with Windows 7; when Windows 7 didn't even come out until 2009.

    The only version of Winsows 7 that can me moved from one computer to another is a full "Retail" version and then it can only be on one computer at a time. You do not have a "Retail" version according to the report you posted.

    You very well might of bought a Windows 7 you thought was legal to use but that isn't what you installed. One must be very watchful; their are lots of crooks selling illegal Windows 7.

    If you did have a "Retail" or "OEM Builders" COA key you could install it on a system with older bios date.


    Does this explanation help you understand??

    Have no doubt Roy does understand the logs very well.
    A lot more than I do but like the rest of us, he is only human.
    Please just wait for his reply.

    Jack
    Last edited by Layback Bear; 12 Apr 2017 at 14:03. Reason: Added more lines.
      My Computer


  7. Posts : 8
    Windows 7
    Thread Starter
       #7

    Look, I bought a genuine Windows 7 that according to my purchase I can install in any computer I want, no matter how old it is.
    HP did not install this Windows 7 that is at the computer right now. The computer did not come with ANY windows at all. It came with an empty hard disk because I bought it used. And yes, it is a retail Windows.
    The reason why the BIOS / Windows itself may not be reporting the Windows it has is something that neither you nor I may know. I installed this Windows 7 myself . I bought this genuine Windows 7 and installed it and Microsoft validated it, approved it, how else can I say it. It's legitimate. It has been accepted by Microsoft as a GENUINE Windows. Do you want me to post here a Genuine Windows Test? What else can I say to prove that this Windows is genuine.
    Look, I don't really care what the BIOS logs may say. What I care is that I know I bought this Windows and Microsoft validated it as genuine. All the rest are speculations.
    Last edited by robertolito; 12 Apr 2017 at 14:50.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Where did you buy the Windows 7 and it's COA key.

    Your used computer did not come with a system installed. That is okay.
    What the log shows is you have installed a system and it COA key that does not belong on that computer.

    Your log shows that you did not install a "Retail" versions of Windows 7.
    You have SLP COA key which means it is not "Retail"

    Jack
      My Computer


  9. Posts : 8
    Windows 7
    Thread Starter
       #9

    I bought this Windows on Ebay. And got a legitimate COA key and again, Microsoft validated it. And this can be proved.
    Surely the COA key does not belong to this computer. It is a new key from a new Windows 7. Not the original that was installed
    when HP built it. As to the SLP not showing Retail, I am not sure it should show it. Besides, don't you think that Microsoft would not have validated this Windows if it were not genuine. How do you explain the validation? Windows never reports it's not genuine. So, even if Windows / BIOS is not reporting Retail Windows , we cannot conclude it is not genuine. Why those logs don't report it as Retail (wonder if the logs ever mention if the Windows installed is Retail, I think I never saw this word.) I cannot say. But I can assure that if I install this Windows in another computer (not in two at the same time) it will be validated as genuine. Again, shall I post here a report from the Windows Genuine Validation Tool? Because if you don't believe in this tool, there is not much left we can talk about.
      My Computer


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    ITS TOTTALLY COUNTERFIET


    Roy
      My Computer


 
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