Activation 'de-activates' months later


  1. Posts : 49
    Windows 7 Pro 64 Bit, Windows 10 Pro 64 Bit, Linux Mint 20.1 LTS
       #1

    Activation 'de-activates' months later


    Hi,

    I bought a used Dell Vostro PC with Windows 7 Pro last November which after 3 months of working fine started to show' activation needed' warnings. As the machine had some bloatware I decided to do a fresh re-install of Windows 7 Pro with my system disk last Feb. All proceeded well although I had to activate by phone.

    Then yesterday for the first time since re-installation, I'm suddenly getting a warning notice that W7 needs to be activated again. On looking at System it shows I'm not activated. But, when I reboot then System shows I am activated with a genuine Microsoft badge. I've scanned for viruses with MSE and Malwarebytes, but nothing showed up. One thing I noticed was that all my Restore points had been wiped out when this problem began yesterday. When I booted up today I checked my activation which was good, until an hour ago when again I got a message that I was not activated which was confirmed on System and that I needed to activate by today. I rebooted and once again I'm 'activated'. Please note I haven't changed any hardware since I bought the PC.

    I phoned Microsoft who confirmed my product key was genuine but couldn't explain why I was having this issue. I have got 2 separate images of my system to use when I wasn't having activation trouble, but I'd be grateful if someone could perhaps enlighten me as to why this activation problem is occurring.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Welcome to our forum bendipa.

    Lets see if we can see a problem by completing this tutorial by Brink.


    Windows Genuine and Activation Issue Posting Instructions - Windows 7 Help Forums

    Do you have Windows 7 Updates?
    Do you have KB971033 installed?
    Jack
      My Computer


  3. Posts : 49
    Windows 7 Pro 64 Bit, Windows 10 Pro 64 Bit, Linux Mint 20.1 LTS
    Thread Starter
       #3

    Hello Layback Bear and thanks for your welcome.

    Yes, I see KB971033 as installed. I've had no further issues since I last posted. I'm waiting to see what, if anything happens today, Saturday as the expiration for activation time would have passed.
      My Computer


  4. Posts : 49
    Windows 7 Pro 64 Bit, Windows 10 Pro 64 Bit, Linux Mint 20.1 LTS
    Thread Starter
       #4

    Unfortunately when I open up the diagnostic tool log all I get is the event viewer and not the diagnostic report as shown in your example.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Please try again.
    That tutorial has worked for thousands of members.


    Windows Genuine and Activation Issue Posting Instructions - Windows 7 Help Forums

    Jack
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:25.
Find Us