windows 7 won't activate


  1. Posts : 488
    Microsoft Windows 7 HomePremium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    windows 7 won't activate


    Reformatted. windows has failed to re-activate. they say i got 27 days. i feel cheated.

    what to do?

    what went wrong? maybe this........??

    We have 2 PCs. I first installed her Win7 on my PC. Realize error. Re-formatted. Installed my Win7 on my PC.

    Have I doomed our Win7s'??
    Attached Thumbnails Attached Thumbnails windows 7 won't activate-activate-1.png  
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  3. Posts : 488
    Microsoft Windows 7 HomePremium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Here ya go.........


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-93R48-YP3MH-YRHWB
    Windows Product Key Hash: t6ToO41kcJspu/ncvKQGV1Vzqrg=
    Windows Product ID: 00359-OEM-8704504-06047
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {62E5DC23-85EB-4795-BDFF-6CD17DDEFB10}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170307-1800
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{62E5DC23-85EB-4795-BDFF-6CD17DDEFB10}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YRHWB</PKey><PID>00359-OEM-8704504-06047</PID><PIDType>3</PIDType><SID>S-1-5-21-1620889721-1386772637-1645502846</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP35-DS3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>70D73007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65666</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-045-006047-02-1033-7601.0000-1102017
    Installation ID: 007161879346691256107840526862428586081693186702388743
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YRHWB
    License Status: Initial grace period
    Time remaining: 38700 minute(s) (26 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 4/24/2017 2:18:37 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2017 01:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAAADAAAAAgABAAEAln2Kd3hcOuwIhcKPQteWgpx6omPyrj31LjfJPCqF
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist



    "..........GO YOU GIANTS"
    Last edited by derekimo; 25 Apr 2017 at 23:29. Reason: Code box
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    the error code indicates 'The activation server determined that the license is invalid.' - this can mean either that you've entered the Product Key wrong (most likely), or that there is another problem with the license.
    First, check the code entered is correct: either C/G/6 or B/8 or Y/V are the most common errors, an O/0 is almost always a Q

    If that's correct, attempt Operator Activation.

    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
      My Computer


  5. Posts : 488
    Microsoft Windows 7 HomePremium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Haven't done anything yet. Seems to have corrected itself.....yes?


    Side-note........... my Windows Experience rating is 1.0 (as in junk - used to be 5.3) what sub-forum do I ask about this?
    Attached Thumbnails Attached Thumbnails windows 7 won't activate-genuine-1.png  
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Please post a new MGADiag report - that'll confirm whether or not the system is now activated.

    Have you tried updating your Experience Index? - What does it show in the detailed screen? Are there any errors showing in Device Manager?
      My Computer


  7. Posts : 488
    Microsoft Windows 7 HomePremium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    1. Performance idex is back to normal. Was having problem with graphics card.

    2. Where/how do I run yhis MGAdiag report u mention plz
      My Computer


  8. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #8

    Clicking on this link will open a download window - suggest you navigate to desktop or somewhere else you can find easily to download

    http://go.microsoft.com/fwlink/?linkid=52012

    Once you have the .exe file on the desktop follow the instructions given in post #2 of this thread
      My Computers


  9. Posts : 488
    Microsoft Windows 7 HomePremium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Oops. Short memory. Thanks.

    Diagnostic Report (1.9.0027.0):
    Code:
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-93R48-YP3MH-YRHWB
    Windows Product Key Hash: t6ToO41kcJspu/ncvKQGV1Vzqrg=
    Windows Product ID: 00359-OEM-8704504-06047
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {62E5DC23-85EB-4795-BDFF-6CD17DDEFB10}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170307-1800
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{62E5DC23-85EB-4795-BDFF-6CD17DDEFB10}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YRHWB</PKey><PID>00359-OEM-8704504-06047</PID><PIDType>3</PIDType><SID>S-1-5-21-1620889721-1386772637-1645502846</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP35-DS3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>706F3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65666</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-045-006047-02-1033-7601.0000-1102017
    Installation ID: 007161879346691256107840526862428586081693186702388743
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YRHWB
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/26/2017 6:31:38 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2017 01:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAAADAAAAAgABAAEAln2Kd3hcOuwIhcKPQteWgpx6omPyrj31LjfJPCqF
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Yup -that appears to be properly activated now.
    Perhaps it was just a server glitch at MS's end!

    Good luck
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:23.
Find Us