New
#1
windows update doesn't work
I googled it for an hour and 1/2 trying a ton of things but no joy. First, i enabled WU in services because i had it disabled. Then i restarted and it was running. Tried to update and it said on important update so i trued to download it. It stayed at 0% forever so i tried a few things i read and one of them told me to delete the files in the software distribution folder. I did that and the rest of the instructions that went with it and it then showed a ton of updates. Tried but just downloaded forever staying at 0%. nothing i found worked. Even the MS site which told me how to resolve that exact issue didn't work. It had two files to install but i get a message saying they are already installed. Did a malwarebyte scan before any of this by the way.
So i came here and it shows things to try first before posting but that wasn;t helpfull. I DID do the thing where you run the diagnostic tool and save the text. But i'm worried about posting it. Does it contain anything i don't want to post publicly? what else can i do? I'm at my wits end.