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Windows 7: just another guy who's having trouble installing IE10 and IE11

14 May 2017   #1
ixfd64

Windows 7 Home Premium, 64-bit
 
 
just another guy who's having trouble installing IE10 and IE11

I've been unable to install Internet Explorer 10 and 11 ever since I did a repair install a while ago. Windows Update would always fail with error code 9C59.

The prerequisites page for Internet Explorer lists five required updates. I did a check and found out that only KB2729094 and KB2786081 were installed. But when I try to install the other three, Windows complains that the updates are not applicable to my computer.

I ran "scannow /sfc" and the CheckSUR tool, both of which showed no problems. I've attached the relevant log files. Can one of you super awesome people help me out?




Attached Files
File Type: log IE10_main.log (20.3 KB, 4 views)
File Type: log IE11_main.log (93.3 KB, 11 views)
My System SpecsSystem Spec
.
27 May 2017   #2
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

Hi, did you download and try to install 32 bit or 64 bit version of the updates that failed.
To find out if you are running 64 or 32 bit IE watch this.
IE is a little different and usually has both bit rates as an example I have installed 64 bit on my 64 bit system however I have IE installed in Program Files (64) and Program Files (86).
This is because sometimes IE is needed to open older 32 bit websites.
Perhaps run the System Update Readiness Tool KB947821

My System SpecsSystem Spec
27 May 2017   #3
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

Just a second thought, you do have SP1 installed ?
My System SpecsSystem Spec
.

28 May 2017   #4
ixfd64

Windows 7 Home Premium, 64-bit
 
 

Thanks for the response. I'm running the 64-bit version of the OS and have SP1 installed. I already ran the System Update Readiness Tool and found no problems. The logs are attached in my original post.
My System SpecsSystem Spec
Reply

 just another guy who's having trouble installing IE10 and IE11




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