Windows 7 Update Unable to Boot

Haxor777 · 09 Jun 2017

Hello, first off sorry for my poor English skills I am Russian.

I seem to be having an issue with updating my Windows 7 x64 SP 1. I Tried using the included auto updater from the control panel and since I've neglected to update for years had over 100 missing updates. They seemed to install correctly but when I attempted to reboot it did not work and forced me to perform a system recovery to just before the update. The provided "system fix" could not fix the issue. I then attempted to install a single update to see if the issue persisted and just like last time I was forced to use system recovery.

I've tried to upload the CBS file but it seemed to be far too large to meet the size requirements. I've also downloaded the SURT tool but it seemed to be an update in itself so I decided not to install it until I know it won't force me to do a system recovery.

~Thanks

torchwood · 09 Jun 2017

Hi Haxor,
please run in the following order
sfc /scannow
reboot
chkdsk /f
reboot

then these 2 tools, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012
http://www.sysnative.com/niemiro/apps/SFCFix.exe

Roy

Haxor777 · 09 Jun 2017

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5A651A7D-9888-4C07-AF08-2BEB37567E71}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Oleg\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5A651A7D-9888-4C07-AF08-2BEB37567E71}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3016684693-2759983853-1860179176</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1002</Version><SMBIOSVersion major="2" minor="7"/><Date>20131030000000.000000+000</Date></BIOS><HWID>E3753907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Russian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-0692014
Installation ID: 003292167630924084109324894360134650665152352905695756
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 0
Trusted time: 10-6-17 2:33:16 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAwABAAEAAAADAAAABAABAAEAhFGyNFYjdxbasnTE3BgoOv7E4uMK5d2OEujswErONP7I9g==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  LPIT			ALASKA		A M I
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  BGRT			ALASKA		A M I






SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-10 02:33:50.660
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          95
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-06-10 02:35:30.582
----------------------EOF-----------------------

ThrashZone · 10 Jun 2017

Hi,
Could this be an asus machine ?
After installing Microsoft Update KB3133977 for Windows 7, some users may encounter a the system fail to boot into the operating system.

Haxor777 · 10 Jun 2017

It is an asus machine. I'll take a look at the steps outlined in the article and report back after I've tried them.

EDIT: So my machine is actually made by "Republic of Gamers" so the boot menu looks nothing like the one in the article you linked. I've also looked for the update that causes the supposed problem and could not find it as one of the updates I have installed.

torchwood · 10 Jun 2017

Hi Haxor,
Not surprising you dont get any updates.
Its a non-genuine system
Dell product key on an Asus machine
MS have picked up on it so until you buy a genuine licence no more updates.
the system appears to also have 95 corrupted files presumably from the bad install media

Roy

Haxor777 · 10 Jun 2017

Hmm, seems very strange that is not considered genuine. I bought this machine in a fairly large store so I assumed it was completely legit. Thanks anyway for the help.