No Windows Updates, can't run SFC, and can't install updates via WSUS


  1. Posts : 24
    XP Home, Pro, 98SE, 7 home premium, and Debian Linux
       #1

    No Windows Updates, can't run SFC, and can't install updates via WSUS


    Have a desktop here running Windows 7 Home Premium x64 with SP1. Noticed that updates were never being installed by Windows Update, despite it being set to automatic.

    Tried running it manually by clicking Check For Updates, and got this:
    Windows could not search for new updates.
    Code 80004002 Windows encountered an unknown error.


    Tried running sfc /scannow from an administrator prompt, and got this:
    Windows Resource Protection could not start the repair service.
    Tried it in safe mode, and got the same error.

    Tried running WSUS Update Installer and got this:
    ERROR: Determination of OS properties failed.

    When I try firing up services.msc to check on Windows Module Installer, I get this:
    An error has occurred in the script on this page.
    Line 5
    Char 5
    Error Library not registered
    Code 0
    URL res://C:\Windows\system32\mmcndmgr.dll/views.js
    Do you want to continue running scripts on this page?


    When I click no, I find that Windows Module Installer is running and set to Manual. I cannot find TrustedInstaller in the list.

    I finally tried dism /online /cleanup-image /restorehealth from an administrator prompt and got this:
    Error: 87
    The cleanup-image option is unknown.


    I do notice that System Restore doesn't give me the option to set a restore point. I do realize that system restore would be pretty pointless in this case, as these problems have existed for a long time.

    Any assistance would be appreciated.
      My Computer


  2. Posts : 16,163
    7 X64
       #2

    You may be better off doing a clean reinstall. You will need installation media and product key.
      My Computers


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Hi gelectr,

    Partially agree with SIW, but i would like you to run a repair install.
    Do you have re-install media
    I'd like to know why this error occured, malware??

    notes
    DISM instruction is invalid for W7
    W7 also hates being no:2 should be first boot OS

    Roy
      My Computer


 

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