Windows 7 32 bit activation error

ProfB · 02 Sep 2017

Hello I found a closed thread for this so I had to start a new one. Here is the diagnostic info as requested in the old thread

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HMY6T-HD4VM-WH4CX
Windows Product Key Hash: 2YwhH2O6NUnjf95Yns1qy/yc1Fw=
Windows Product ID: 00359-OEM-9818916-57974
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {B6EF274D-D1C9-4F88-B403-BD2370AFACC3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B6EF274D-D1C9-4F88-B403-BD2370AFACC3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WH4CX</PKey><PID>00359-OEM-9818916-57974</PID><PIDType>8</PIDType><SID>S-1-5-21-3468725454-1240454135-2213014066</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.43</Version><SMBIOSVersion major="2" minor="7"/><Date>20111213000000.000000+000</Date></BIOS><HWID>81B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-189-157974-02-1033-7600.0000-2452017
Installation ID: 013902955805285692569396954371906494293206178210017323
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WH4CX
License Status: Initial grace period
Time remaining: 38520 minute(s) (26 day(s))
Remaining Windows rearm count: 3
Trusted time: 9/2/2017 4:17:12 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GGyuejKVPmMGwBMmoYeHHaegg38CA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP INSYDE
FACP HPQOEM SLIC-MPC
HPET HP INSYDE
BOOT HP INSYDE
MCFG HP INSYDE
ASF! HP INSYDE
SLIC HPQOEM SLIC-MPC
SSDT HP INSYDE
SSDT HP INSYDE

torchwood · 02 Sep 2017

Hi ProfB,

Standard fix for those errors is KB971033, however in your case i dont think it will work.
As your only running W7 withOUT SP1.

The other problem is that the product key is not being recognised, its coming back as notification state
"initial grace period" allthough its showing as a COA key.
Where did you get your install media from, i can see its only just been re-installed.
At the time your comp was built SP1 had been released so any comp supplied with W7 would have had W7SP1 media supplied with it.
(from what i can find that comp came with W8, if it did it would explain your problems)

I believe the only way your going to make your system genuine is to contact MS.

Roy