cant update MSE definitions using windows update.


  1. Posts : 249
    Win 7 Pro, Mac OS Sierra
       #1

    cant update MSE definitions using windows update.


    tried 4 times. it keeps showing KB23110138 definition update, but won't install it. any ideas whats going on?
      My Computer


  2. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #2

    The KB2310138 is the actual MSE update. The part you need to look at is the actual Definition number which is the part in brackets.

    I had trouble with one going back to the end of August & early Sept., which was KB2310138 (Definition 1.249.211.0). It would install every time & the update that came with it would fail. I eventually solved it by hiding definition 1.249.211.0 before it installed again & since then all has been working perfectly.
      My Computer


  3. Posts : 249
    Win 7 Pro, Mac OS Sierra
    Thread Starter
       #3

    this one looks like it installs then shows up again in windows update after a few minutes. no idea how to fix it and get it to install.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    You could remove and reinstall mse
    http://support.microsoft.com/en-us/kb/2483120

    When I used mse this was a better way to update these types of updates posted by davidE a while back :)
    How To Fix Microsoft Security Essentials Virus Definitions Updates
      My Computer


  5. Posts : 249
    Win 7 Pro, Mac OS Sierra
    Thread Starter
       #5

    thanks I'll try a remove and reinstall. :)
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    If no joy there are better alternatives that update flawlessly :)
    I personally use panda free it is as lightweight as it gets but there is also bloated avast that seems to be popular.
      My Computer


  7. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #7

    macgig said:
    this one looks like it installs then shows up again in windows update after a few minutes. no idea how to fix it and get it to install.
    That's what was happening to me. Make a note of the offending MSE update, particularly the Definition number, & after a while open Windows Update & click on Check for Updates on the LH menu column. Wait until updates come through & then click on the new ones showing, so you can see what they are. If the offending MSE update is there, Right Click on it & select Hide. That will prevent it downloading again.

    The above fixed mine & MSE updates are now working perfectly.
      My Computer


 

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