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Unable to Activate Windows 7 Pro Upgrade from XP
I'm trying to upgrade a friend's Lenovo R61i notebook computer from XP to Windows 7 (see full specs in my profile). I've managed to get everything installed (much more painful than I expected).
Now, however, when I try to activate the system, I receive a "The product key you have entered does not appear to be a valid Windows 7 product key". I've tried everything I can find online, but without success.
Posting here as a last resort...can this installation be salvaged? Thanks in advance!
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-CM74G-RPHKF-PW487 Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY= Windows Product ID: 00371-177-0000061-85466 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {5CFCAE75-B940-4F86-9596-704F20327CED}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_rtm.101119-1850 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{5CFCAE75-B940-4F86-9596-704F20327CED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85466</PID><PIDType>5</PIDType><SID>S-1-5-21-3279730632-202964262-2241413342</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>76509LU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7PETB2WW (2.12 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080220000000.000000+000</Date></BIOS><HWID>02CB3107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7P </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-177-000006-00-1033-7601.0000-2702017 Installation ID: 001756621191082373663471304066396626520815447582628325 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: PW487 License Status: Initial grace period Time remaining: 41820 minute(s) (29 day(s)) Remaining Windows rearm count: 2 Trusted time: 9/28/2017 4:21:16 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 9:26:2017 21:46 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJT2je4aAC0an0aDBgyyKRJt9nAueB5/CmEqhQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC LENOVO TP-7P FACP LENOVO TP-7P HPET LENOVO TP-7P BOOT LENOVO TP-7P MCFG LENOVO TP-7P SSDT LENOVO TP-7P ECDT LENOVO TP-7P SLIC LENOVO TP-7P SSDT LENOVO TP-7P SSDT LENOVO TP-7P SSDT LENOVO TP-7P SSDT LENOVO TP-7P