I activated many years ago, but now it's demanding re-activation!


  1. Thenin
    Posts : 95
    Windows 7 Professional 64-bit
       New #1

    I activated many years ago, but now it's demanding re-activation!


    I'd activated my Windows 7 Pro system many years ago, but now it's demanding reactivation, but won't accept the correct info! The license for this particular computer with the problem is a paid consumer Pro version.

    Every time I try to re-activate and I try to enter my Product ID and Key, the entry forms REFUSE to allow me to enter the first block of characters! Obviously it's never going to work if it won't allow me to enter the first character block of the Product ID and Key, so I'm left with this impossible situation!

    What I mean when I say the forms refuse to allow me to enter the first block of characters is this: Say my Product ID is 12345-678-1234567-12345. When I copy and paste this string into the form, it NEVER shows the initial 12345- ; it ONLY shows 678-1234567-12345!!

    What the heck is wrong? Why is it asking me to re-activate after all these years, and then why does it refuse to accept the first block of characters?


    HERE's the MGDiag Report:


    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85640
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {52D923CC-8F66-4BEE-A28C-D4A504E87E41}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170810-1615
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{52D923CC-8F66-4BEE-A28C-D4A504E87E41}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85640</PID><PIDType>5</PIDType><SID>S-1-5-21-243391612-3547094744-289980340</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2801</Version><SMBIOSVersion major="2" minor="8"/><Date>20151111000000.000000+000</Date></BIOS><HWID>6EE63707018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65378</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.23403

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7601.0000-2772017
Installation ID: 013523838424667592523042063392307795129391401454470672
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Initial grace period
Time remaining: 34620 minute(s) (24 day(s))
Remaining Windows rearm count: 2
Trusted time: 10/10/2017 8:26:01 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAHKIMxss7LNcMVFb2mkw4edLtQtjEp5wqdCHAicj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  UEFI			ALASKA		A M I

    By the way, what the report above shows for "Windows Product Key", does NOT match the correct key, the key I used to initially activate the machine in question! It's not even close! That's also true for the "Product Key" shown in the report.
    Last edited by Thenin; 10 Oct 2017 at 19:44.
      My Computer
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  3. samuria
    Posts : 3,788
    win 8 32 bit
       New #2

    Are you sure it is Windows that wants activating not office as it shows office is blocked vl key?
      My Computer
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  4. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #3

    Hi Thenin,

    Please remove Office its non-genuine, its going to a blocked Volume licence server.

    This may then allow you to enter the product key, although there is another problem with WAT not picking up a field correctly.
    please install KB971033.
    reboot
    rerun the tool

    The key shown in the report is the default for Pro, output when a key is incorrect or not detected.
    (i can see you have also rearmed, the issue possibly started in early june)


    Roy
    Last edited by torchwood; 11 Oct 2017 at 08:40.
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  6. Thenin
    Posts : 95
    Windows 7 Professional 64-bit
    Thread Starter
       New #4

    Thank you most kindly, torchwood, for your reply! I apologize for the delay in responding.

    I have resolved the problem. Your reference to KB971033 was the key insight. When I looked it up, I found a post wherein a Microsoft engineer noted that it was just fine to uninstall it and hide it! Therefore I did so, rebooted, then once more ran the online activation tool with the correct, legal key, and it worked.


    Note that I now have a brand new problem related to Windows Update, but naturally I started a new thread to discuss it. It can be found here: Windows Update corrupt? Wrongly shows no updates before Oct 2017?

    Thanks!
      My Computer
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  7. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #5

    I don't know what COA key you are trying to use but the one in your log 'Post 1' is a default key and will never activate.

    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Jack
      My Computer
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