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Windows 7: Windows Won't Update - Error Code 80073701

10 Oct 2017   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Windows Won't Update - Error Code 80073701

I have Win7 Pro 64 bit and the Windows update keeps failing to install one important update.

The update is:

2017-09 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4038777)

The update fails when I initiate the update, and it also tries (but fails) to update on shutdown. The error code is: 80073701

I have followed all of the suggestions found here and elsewhere on the internet, but still no go.

The CheckSUR.log and CheckSUR.persist.log files may explain what the problem is, but I don't know what to do with the info.

Would someone please take a look at the log files (attached) and tell me what it means?

Thank you for any help you can provide.


Attached Files
File Type: log CheckSUR.log (93.9 KB, 2 views)
File Type: log CheckSUR.persist.log (187.8 KB, 1 views)
My System SpecsSystem Spec
11 Oct 2017   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi sevenuser264,

You have quite a few previous updates that do not appear to have correctly installed.
I do not have those required cat/mum files to correct it.

Your best bet is the Sysnative forum, they have a huge archive of these type of files.
they will require you to run thier tool
include the logs you provide here as well.

My System SpecsSystem Spec
11 Oct 2017   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Hi Roy,

Thanks for your help, I'll check out

Thanks again,
My System SpecsSystem Spec


 Windows Won't Update - Error Code 80073701

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