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Windows 7: Windows update fails on my windows 7 PC

11 Oct 2017   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Windows update fails on my windows 7 PC

I have a PC running Windows 7 Home Premium 64 bit. I recently had a new motherboard and I5 processor fitted. I am now getting failure of Windows update which states 'I7 processors and greater not supported', I only have an I5 processor fited.
Any ideas as to a fix as I cannot install any updates, (I don't like Windows 10).


My System SpecsSystem Spec
11 Oct 2017   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Gerald,

Thats unusual, I7's usually update even Kaby Lake processors that arnt supposed to.
Can you run
Belarc Advisor. does it report as I7
Products: Belarc Advisor

and this tool copy/paste the ouput

My System SpecsSystem Spec

 Windows update fails on my windows 7 PC

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