Windows update fails on my windows 7 PC


  1. Posts : 44
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Windows update fails on my windows 7 PC


    Hi,
    I have a PC running Windows 7 Home Premium 64 bit. I recently had a new motherboard and I5 processor fitted. I am now getting failure of Windows update which states 'I7 processors and greater not supported', I only have an I5 processor fited.
    Any ideas as to a fix as I cannot install any updates, (I don't like Windows 10).

    Thanks,
    Gerald
      My Computer


  2. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Gerald,

    Thats unusual, I7's usually update even Kaby Lake processors that arnt supposed to.
    Can you run
    Belarc Advisor. does it report as I7
    Products: Belarc Advisor

    and this tool copy/paste the ouput
    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


 

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