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Windows de-activated, error 0xC004F200
Hi,
I've been using this machine since I bought it second-hand in mid-June and recently Windows de-activated itself while in use (not even at reboot).
The error code given in the not-genuine warning at log-in is 0xC004F200.
When I respond to the prompt the only option is "Go online and resolve now", which leads to a Microsoft website prompting me to download and run legitcheck.hta, which totally fails in Chrome but does run in IE, except it then throws script errors and also fails.
The CoA on the machine is for Vista Business OEM so I'm going to be surprised to find I've been sold a dud install, but still, is there anything I might have missed doing?
Thanks.
MGA Diag result:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-HKJ4R-WGW6T-HMK89 Windows Product Key Hash: 08Jwb5KM8WgzdgiwOuD8ZXqwd+g= Windows Product ID: 00371-222-9432451-86929 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {25121D88-4967-449A-BC22-EE1CD081FD8E}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.170913-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{25121D88-4967-449A-BC22-EE1CD081FD8E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HMK89</PKey><PID>00371-222-9432451-86929</PID><PIDType>5</PIDType><SID>S-1-5-21-1682816017-3555322357-870946570</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4157VNH</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>60KT38AUS</Version><SMBIOSVersion major="2" minor="6"/><Date>20100415000000.000000+000</Date></BIOS><HWID>41DB3407018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-60 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8079C6A96B6FD86</Val><Hash>OwSsUSd9xPdiG6otlikFKKrMfo8=</Hash><Pid>89388-707-1313042-65025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.23403 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00172-222-943245-00-3081-7601.0000-2872017 Installation ID: 000755100942914990485416850271824874764232179073334455 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: HMK89 License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 3 Trusted time: 15/10/2017 8:03:44 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 10:14:2017 20:00 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAIAAgABAAEAAQABAAAAAQABAAEAHKJgI040EC2qfzYuOrFWj96IJHXgT+qC OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL TYLERBRG HPET PTLTD HPETTBL BOOT PTLTD $SBFTBL$ MCFG PTLTD MCFG SSDT INTEL PPM RCM TCPA LENOVO TC-2W SLIC LENOVO TC-60 DMAR Intel OEMDMAR ASF! LENOVO TC-60