Counterfeit Software Error


  1. Posts : 33
    7 Home Premium 64bit
       #1

    Counterfeit Software Error


    I have a headless Windows 7 Pro machine. The machine just runs, and I rarely have any issues with it. However, a couple of day's ago, the machine hung, and I had to power cycle it.

    Today I RDP'd in and saw a warning that my OS is counterfeit and that I had to register it. I did a little research and saw the key is different than what I originally registered it with. I tried putting in the correct key, but received an error telling me that it was invalid.

    How could the key have changed, and why won't it accept the key that I built the machine with? What do I need to look at? Any particular log files that I can review?

    Thanks

    Daryl
      My Computer


  2. Posts : 7,101
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Daryl,

    run this tool against the RDP, copy/paste the output.
    http://go.microsoft.com/fwlink/?LinkID=52012

    No need to change any detail in it

    As you had to register it in the first place i have to assume its a Retail key

    Roy
      My Computer


  3. Posts : 33
    7 Home Premium 64bit
    Thread Starter
       #3

    torchwood said:
    Hi Daryl,

    run this tool against the RDP, copy/paste the output.
    http://go.microsoft.com/fwlink/?LinkID=52012

    No need to change any detail in it

    As you had to register it in the first place i have to assume its a Retail key

    Roy

    Roy,

    As requested, please find the output from the command,

    HTML Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-*****-*****-YQC7F
    Windows Product Key Hash: /6Prb6hx4RO4jQWfF3cLh4UDZf8=
    Windows Product ID: 55041-051-0492247-86102
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {FA86B0C2-2AA9-4973-9218-110F4F92AF70}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FA86B0C2-2AA9-4973-9218-110F4F92AF70}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-051-0492247-86102</PID><PIDType>6</PIDType><SID>S-1-5-21-3650742545-1419972384-2164389177</SID><SYSTEM><Manufacturer>GIGABYTE</Manufacturer><Model>GB-BXi5-5200-BN</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="8"/><Date>20150225000000.000000+000</Date></BIOS><HWID>15F70200018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-051-049224-03-1033-7601.0000-3102017
    Installation ID: 015310530271678915297776461003473620211833233511841886
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YQC7F
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 11/6/2017 5:07:06 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:5:2017 06:11
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: KAAAAAAAAQABAAEAAAABAAAAAQABAAEAln0IwBTP7jXmKrAHTgK6LA==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I 
      FACP   ALASKA  A M I 
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      FPDT   ALASKA  A M I 
      FIDT   ALASKA  A M I 
      SSDT   SataRe  SataTabl
      UEFI     
      SSDT   SataRe  SataTabl
      ASF!   INTEL    HCG
      SSDT   SataRe  SataTabl
      SSDT   SataRe  SataTabl
      TPM2     Tpm2Tabl
      SSDT   SataRe  SataTabl
      SSDT   SataRe  SataTabl
      DMAR   INTEL   BDW 
      SSDT   SataRe  SataTabl
     
    What exactly are you looking for? I don't see anything out of the ordinary, but I'm not sure what I should be looking for either.

    Thanks

    Daryl
      My Computer


  4. Posts : 7,101
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Daryl,

    from the report its telling me its a Volume licence key,
    possibly in this case -- Technet Plus, these are subscrition based keys and are only sold directly from MS
    This program was dropped in 2013, and the keys are gradually being retired, ie blocked

    You could try googling the last 3 blocks of your key, if you get multiple hits its likely that they were sold on the open market, and MS is blocking it.

    So the question is where did you get it.


    Roy
      My Computer


  5. Posts : 33
    7 Home Premium 64bit
    Thread Starter
       #5

    torchwood said:
    Hi Daryl,

    from the report its telling me its a Volume licence key,
    possibly in this case -- Technet Plus, these are subscrition based keys and are only sold directly from MS
    This program was dropped in 2013, and the keys are gradually being retired, ie blocked

    You could try googling the last 3 blocks of your key, if you get multiple hits its likely that they were sold on the open market, and MS is blocking it.

    So the question is where did you get it.


    Roy
    Roy,

    I bought this particular key online. The original key is being used for another install, so I found a seller online and purchased the key.

    I didn't see any bad review of this vendor, so I took a chance that they were selling valid key's. Appears they are not legitimate, and I need to find a new vendor. Is there a reputable online vendor that I can purchase a key from?

    Thanks.

    Daryl
      My Computer


  6. Posts : 7,101
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Daryl,

    Over your side of the pond, Newegg.

    Seen a few of these popping up lately.


    Roy
      My Computer


  7. Posts : 33
    7 Home Premium 64bit
    Thread Starter
       #7

    torchwood said:
    Hi Daryl,

    Over your side of the pond, Newegg.

    Seen a few of these popping up lately.


    Roy
    The issue is, $150 is a lot to pay for an 8 year OS that has only 2 years left until EOL.

    Will this OS continue to run until I figure out what I want to do, or will it stop running in 30 days?

    Thanks

    Daryl
      My Computer


  8. Posts : 2,047
    Windows 7 Home Premium 64-BIT
       #8

    It should still function after the expiration date, but features will be limited but not enough to make it hard for everyday use.

    This what will happen if you don't activate after 30 days:

    This is from Microsoft
    If you don’t activate your Windows software
    - You will be prompted every time you log in to Activate.
    - You will receive periodic prompts to activate your software.
    - Certain visual experiences will be disabled such as the Windows Aero Glass theme.
    - Won't be able to update software such as Microsoft Security Essentials.
      My Computer


  9. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
       #9

    What is the function of this headless unit? Server of some sort for some reason? If so, can the OS be replaced by Linux?

    Regards,
    GEWB
      My Computer


 

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