Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update service not running

09 Dec 2017   #11
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote:
"Windows update cannot currently check for updates, because the service is not running, You my need to restart your computer".


This is exactly the message you get when the AuthCab has expired, which is what has been causing a lot of trouble lately.

I did explain how to fix this problem in my Post #9, but you seem to have overlooked trying it.


My System SpecsSystem Spec
.
17 Dec 2017   #12
Keithuk

Windows 7 Professional 32bit SP1
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi KeithUK,

PS Updates only occur once a month now. (second Tuesday of it

Roy
Ok guys I haven't had time to fix this problem. If Roy says the updates on come out once a month on the second Tuesday. Could someone please post the KB numbers that would be a big help of what you install I can search for these numbers on https://www.catalog.update.microsoft.com

After you have installed any updates and maybe done a restart Open Windows Updates and history and right-click on each update that's been installed and copy and post it in here.
My System SpecsSystem Spec
17 Dec 2017   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Keith

Brink references them every month in the News subforum.

Roy
My System SpecsSystem Spec
.

24 Dec 2017   #14
SoFine409

Win7 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
To reset the date on the computer Right Click on the Clock at bottom RH corner of the screen, select Change Date & Time Settings, when that opens click on the Internet Time tab, Then select Change Settings, then untick Synchronise with Internet Time Server, be sure to tick OK, then select the Date & Time tab, Then select Change Date & Time & set the date back to about Dec 2.

Then then reboot & run Windows Update, it should update to the date you have used. In your case you may need to try an earlier date if the 2nd does't work.

Then reboot, reset internet time synch, change computer date to today's date, re run Windows Update & it should check for Updates & came back with Windows is up to date, with the time check also being current.

This method should retain all your Update History as well.
Hi Ranger4. Your solution worked for me but only if I do not reboot between changing the time and checking for updates. If I reboot before I check for updates the system clock gets updated and the update services error message is displayed again.
Thanks again for the solution.
My System SpecsSystem Spec
24 Dec 2017   #15
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote:
Hi Ranger4. Your solution worked for me but only if I do not reboot between changing the time and checking for updates. If I reboot before I check for updates the system clock gets updated and the update services error message is displayed again.
Thanks again for the solution.
The area in bold above is the reason & that's because you did not untick the Synchronise with Internet Time Server, that I mentioned in how to fix it.

Anyway glad it has been fixed & thanks for getting back.
My System SpecsSystem Spec
24 Dec 2017   #16
SoFine409

Win7 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
The area in bold above is the reason & that's because you did not untick the Synchronise with Internet Time Server, that I mentioned in how to fix it.

Anyway glad it has been fixed & thanks for getting back.
Dang I missed that!
FYI, I wasted about 2 hours restoring previous images until it finally dawned on me that it wasn't and update nor a driver that caused it.
Merry Christmas.
My System SpecsSystem Spec
24 Dec 2017   #17
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

A Merry Christmas to as you as well & thanks you.
My System SpecsSystem Spec
28 Dec 2017   #18
Keithuk

Windows 7 Professional 32bit SP1
 
 

I don't know how you guys deal with reported problems. I have a short-cut on my desktop from GodMode - View all problem reports. Which shows all errors and if they have been reported.

Everyday it shows this error 2 or 3 times.

Windows update installation problem

A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.

Description





A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.

Problem signature





Problem Event Name: WindowsUpdateFailure3

ClientVersion: 7.6.7601.23806

Win32HResult: 80248015

UpdateId: 00000000-0000-0000-0000-000000000000

Scenario: Scan

RevisionID: 0

IsManaged: 0

LastError: 0

CallerAppID: <<PROCESS>>: CompatTelRunner.ex

ServiceUsed: {7971F918-A847-4430-9279-4A52D1EFE18D}

MiscField2: 0

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

Extra information about the problem





Bucket ID: 3375961386

You can report this error but the Windows reporting system is total crap as it never does anything.

I get problems with Internet Explorer 11 which are always get reported and nothing comes back. M$ have make IE for many years so they must know the bugs. It will generally work fine but then it will stop responding you have to close it and restart it even if you click find a solution.



It looks like I'm going to have to do a format and re-install in the new year. This is a slow process to install all the software and settings I use. This can take a couple of days to install everything and have the settings how I like them.

If you don't hear anything more before the new year, Happy New Year guys.
My System SpecsSystem Spec
28 Dec 2017   #19
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Keith,

Compatel is the driver download option within W7, and can be STOPPED, i dont use that option myself prefer the Genuine sites for them
see screenshot

Windows error reporting can also be dissabled, via services

As for IE errors do you use another browser, if so turn it OFF within
Control Panel >> Programs & Features .. top left .. features another window will open UNCHECK IE11(reboot)

As for any general system problems run the repair tool, kb947821, and sfc /scannow

Roy


Attached Thumbnails
Windows Update service not running-nodrive.png  
My System SpecsSystem Spec
13 Feb 2018   #20
JoWazzoo

Windows 7 Pro 64
 
 

Have you checked if Update service is missing or disabled in services.msc?

Also - check this thread:

windows update cannot currently check for updates because the service is not running window 7 HELP
My System SpecsSystem Spec
Reply

 Windows Update service not running




Thread Tools




Similar help and support threads
Thread Forum
Windows Update Service not running
I have windows 7 home premium x64. I keep getting a popup saying the service isn't running, but the service window says it is. What can I do? There was a previous thread with a file link that seems like it could have helped, but the file is no longer available.
Windows Updates & Activation
Windows update service not running.
hi im trying to get windows update to work, I downloaded the SURT, & it wouldn't install ERROR 0X80080005. Then ran sfc /scannow 2 times & it didn't find any errors. when trying windows update, takes a while to come up once I click on it & then it tells me "windows update cannot currently check for...
Windows Updates & Activation
Windows Update Service Not Running
I've hit a wall with this one... I do not have the Windows Update service showing up at all and I've tried all the various bits commands and database rebuild commands, all of them say nothing exists when I try them. When I try the SURT tool I'm provided with this error: Installed encountered an...
Windows Updates & Activation
Windows Update Service Not Running
Hi, I have read about this issue with other users, saying Windows can not update, please restart. I also ran the Elevated Command Prompt with the following commands NET START BFE NET START BITS NET START WUAUSERV NET START TRUSTEDINSTALLER and the results came back as: ...
Windows Updates & Activation
Windows Update service not running
Hello. Whenever I try to run Windows Update it comes up with a dialogue box that says "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I believe my computer is Windows 7 Home Premium 32bit. I've tried a lot of the fixes...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:22.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App