windows 7 failed to install updates


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    windows 7 failed to install updates


    Hello,

    Recently I've been trying to install some updates using both "Windows Update" and manually downloaded patches. After usual installing and PC reset I see "Failure Configuring Windows Updates. Reverting Changes" that lasts for about 20-30min. One of the googled guides told me to run sfc/scannow command. It did found corrupted files but imagine my SHOCK when it told me that it won't do anything about them :|. It generated log file which was supposed to tell me what to do next. Sadly it's gibberish for newbie like me :). Could someone tell me what am I supposed to do with it?
    .txt file is too long to post it here so I'm putting a link below:

    Uploadfiles.io - CBS.log
      My Computer


  2. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Epileptyk,

    please run this tool, copy/paste the output.
    http://go.microsoft.com/fwlink/?LinkID=52012

    How long ago dd you install the OS.

    Roy
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    It has been at least 2 years since last OS reinstall. But the problem is that my dvd drive died some time ago and I didn't really had a need to replace it. And without access to another PC with said drive I can't use my Win 7 dvd to make USB installer.




    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85539
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {877FE44D-FE51-4F30-B6D0-B4184FA4B21D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: E:\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{877FE44D-FE51-4F30-B6D0-B4184FA4B21D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85539</PID><PIDType>5</PIDType><SID>S-1-5-21-2109816856-397684764-3919882512</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="7"/><Date>20120403000000.000000+000</Date></BIOS><HWID>1C4A3D07018400FE</HWID><UserLCID>0415</UserLCID><SystemLCID>0415</SystemLCID><TimeZone>Środkowoeuropejski czas stand.(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Wersja usługi licencjonowania oprogramowania: 6.1.7601.17514
    
    Nazwa: Windows(R) 7, Ultimate edition
    Opis: Windows Operating System - Windows(R) 7, RETAIL channel
    Identyfikator aktywacji: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Identyfikator aplikacji: 55c92734-d682-4d71-983e-d6ec3f16059f
    Rozszerzony identyfikator PID: 00426-00170-292-000000-00-1045-7600.0000-0652013
    Identyfikator instalacji: 003886229953203086850785163141024290519932133003962644
    Adres URL certyfikatu procesora: http://go.microsoft.com/fwlink/?LinkID=88338
    Adres URL certyfikatu komputera: http://go.microsoft.com/fwlink/?LinkID=88339
    Adres URL licencji użytkowania: http://go.microsoft.com/fwlink/?LinkID=88341
    Adres URL certyfikatu klucza produktu: http://go.microsoft.com/fwlink/?LinkID=88340
    Częściowy klucz produktu: 3MBMV
    Stan licencji: powiadamianie
    Przyczyna powiadomienia: 0xC004F009 (upłynął okres prolongaty).
    Licznik pozostałych operacji przywrócenia pierwotnego stanu licencjonowania systemu Windows: 4
    Godzina zaufana: 2018-01-07 17:06:45
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 1:6:2018 21:47
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQABAAAABAABAAEACrYQSXcWcjhiNErdYJTyobQuq3f0Acb6TAE0ih69lmM=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            IdeRef        IdeTable
      SSDT            IdeRef        IdeTable
      SSDT            IdeRef        IdeTable
      DMAR            INTEL         SNB
    Last edited by Brink; 07 Jan 2018 at 11:21. Reason: code box
      My Computer


  4. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Epileptyk,

    The key showing in the report is the default for Ultimate installs, and can NEVER be activated
    (IF this is the key you have - then the install is non-genuine, and activation was achieved using an exploit)

    If its another key you have a corrupt licence file, its not reading the actual key you used, from the report
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    Please recreate the licence store, see screenshot

    post new report

    Roy
    Attached Thumbnails Attached Thumbnails windows 7 failed to install updates-licence-store-new.png  
      My Computer


 

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