New
#1
From Windows 7 enterprise to a home version
Upon my retirement I could buy my work PC (laptop) running on Windows 7 enterprise. I no longer logon to my former work environment and after 6 months last Saturday, I received an message that my Windows is no genuine. I guess that the license has expired. I am not able to activate. I get error code 0x8007232B
Do I have to buy a new Windows license? Which one do you suggest? Can I do this without going through the pain of a fully new installation?
Thank you for your help.
Kristine Clara
(I live in Belgium and my language is Dutch but I have been working in English all the time and I would prefer to have a Windows version in English)
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE= Windows Product ID: 00392-918-5000002-85260 Windows Product ID Type: 1 Windows License Type: KMS Client Windows OS version: 6.1.7601.2.00010100.1.0.004 ID: {F8317384-88F4-4D08-83EA-6A2A9DA25225}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000000 Build lab: 7601.win7sp1_ldr.170913-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\WINDOWS\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\WINDOWS\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\WINDOWS\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\WINDOWS\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F8317384-88F4-4D08-83EA-6A2A9DA25225}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85260</PID><PIDType>1</PIDType><SID>S-1-5-21-1698929565-2193562327-3021727560</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E7240</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20140102000000.000000+000</Date></BIOS><HWID>D70B0B00018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Enterprise edition Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00392-00170-918-500000-03-1033-7601.0000-2652014 Installation ID: 009050101516612831270403808600520906547791726040554133 Partial Product Key: HVTHH License Status: Notification Notification Reason: 0xC004F00F. Remaining Windows rearm count: 2 Trusted time: 2018-01-08 15:35:03 Please use slmgr.vbs /ato to activate and update KMS client information in order to update values. Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAAAAAABAAEAAgABAAAABAABAAEA6GGSzlaWmGMURySA7BOGttSkhMu6irp6 OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL CBX3 FACP DELL CBX3 HPET DELL CBX3 MCFG DELL CBX3 FPDT DELL CBX3 ASF! INTEL HCG SLIC DELL CBX3 LPIT DELL CBX3 SSDT INTEL sensrhub SSDT INTEL sensrhub SSDT INTEL sensrhub SSDT INTEL sensrhub MSDM DELL CBX3 DMAR INTEL HSW
Last edited by Brink; 08 Jan 2018 at 10:10. Reason: code box