From Windows 7 enterprise to a home version

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  1. Posts : 6
    Windows 7 enterprise SP1
       #1

    From Windows 7 enterprise to a home version


    Upon my retirement I could buy my work PC (laptop) running on Windows 7 enterprise. I no longer logon to my former work environment and after 6 months last Saturday, I received an message that my Windows is no genuine. I guess that the license has expired. I am not able to activate. I get error code 0x8007232B

    Do I have to buy a new Windows license? Which one do you suggest? Can I do this without going through the pain of a fully new installation?

    Thank you for your help.

    Kristine Clara

    (I live in Belgium and my language is Dutch but I have been working in English all the time and I would prefer to have a Windows version in English)

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85260
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {F8317384-88F4-4D08-83EA-6A2A9DA25225}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\WINDOWS\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\WINDOWS\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\WINDOWS\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F8317384-88F4-4D08-83EA-6A2A9DA25225}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85260</PID><PIDType>1</PIDType><SID>S-1-5-21-1698929565-2193562327-3021727560</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E7240</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20140102000000.000000+000</Date></BIOS><HWID>D70B0B00018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7601.0000-2652014
    Installation ID: 009050101516612831270403808600520906547791726040554133
    Partial Product Key: HVTHH
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 2
    Trusted time: 2018-01-08 15:35:03
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAAAAAABAAEAAgABAAAABAABAAEA6GGSzlaWmGMURySA7BOGttSkhMu6irp6
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL  		CBX3   
      FACP			DELL  		CBX3   
      HPET			DELL  		CBX3   
      MCFG			DELL  		CBX3   
      FPDT			DELL  		CBX3   
      ASF!			INTEL 		 HCG
      SLIC			DELL  		CBX3   
      LPIT			DELL  		CBX3   
      SSDT			INTEL		sensrhub
      SSDT			INTEL		sensrhub
      SSDT			INTEL		sensrhub
      SSDT			INTEL		sensrhub
      MSDM			DELL  		CBX3   
      DMAR			INTEL 		HSW
    Last edited by Brink; 08 Jan 2018 at 10:10. Reason: code box
      My Computer


  2. Posts : 3,788
    win 8 32 bit
       #2

    Welcome to the forum. Being enterprise it needs to re activate on a regular basis and its done locally on a KMS server not via MS
    Windows License Type: KMS Client
      My Computer


  3. Posts : 6
    Windows 7 enterprise SP1
    Thread Starter
       #3

    samuria said:
    Welcome to the forum. Being enterprise it needs to re activate on a regular basis and its done locally on a KMS server not via MS
    Windows License Type: KMS Client

    I understand that Samuria, but I cannot get on the KMS server. What do I do? buy a new Windows? which one?
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Kristine,

    Depends on your company, but the error code reported, does NOT say the licence has been cancelled
    please use slmgr.vbs /ato
    then run KB971033

    rerun the tool. post the output


    Roy
      My Computer


  5. Posts : 6
    Windows 7 enterprise SP1
    Thread Starter
       #5

    torchwood said:
    Hi Kristine,

    Depends on your company, but the error code reported, does NOT say the licence has been cancelled
    Please run
    KB971033
    rerun the tool. post the output

    Roy
    Hi Roy

    I think I did what you asked I here is the new output.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85260
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {F8317384-88F4-4D08-83EA-6A2A9DA25225}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F8317384-88F4-4D08-83EA-6A2A9DA25225}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85260</PID><PIDType>1</PIDType><SID>S-1-5-21-1698929565-2193562327-3021727560</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E7240</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20140102000000.000000+000</Date></BIOS><HWID>D70B0B00018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7601.0000-2652014
    Installation ID: 009050101516612831270403808600520906547791726040554133
    Partial Product Key: HVTHH
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 2
    Trusted time: 2018-01-08 16:51:18
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAAAAAABAAEAAgABAAAABAABAAEA6GGSzlaWmGMURySA7BOGttSkhMu6irp6
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL  		CBX3   
      FACP			DELL  		CBX3   
      HPET			DELL  		CBX3   
      MCFG			DELL  		CBX3   
      FPDT			DELL  		CBX3   
      ASF!			INTEL 		 HCG
      SLIC			DELL  		CBX3   
      LPIT			DELL  		CBX3   
      SSDT			INTEL		sensrhub
      SSDT			INTEL		sensrhub
      SSDT			INTEL		sensrhub
      SSDT			INTEL		sensrhub
      MSDM			DELL  		CBX3   
      DMAR			INTEL 		HSW
    Last edited by Brink; 08 Jan 2018 at 11:12. Reason: code box
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Kristina,

    did you run
    slmgr.vbs /ato

    i added it in possibly during you viewing it

    Please advise the message received after you ran it..

    If it failed then
    you could speak to the IT department at your old workplace, see if they could provide you with the required details to re-activate it

    OR
    Does your comp have a COA attached, may be in the battery compartment.


    Roy
      My Computer


  7. Posts : 6
    Windows 7 enterprise SP1
    Thread Starter
       #7

    torchwood said:
    Hi Kristina,

    did you run
    slmgr.vbs /ato
    i added it in possibly during you viewing it
    Please advise the message received after you ran it..
    If it failed then
    you could speak to the IT department at your old workplace, see if they could provide you with the required details to re-activate it
    OR
    Does your comp have a COA attached, may be in the battery compartment.

    Roy
    Hi Roy,

    I ran slmgr.vbs /ato and receive this error message (still the same) see attachment.
    There is no COA inside I checked that already.

    The problem is I am retired, no longer a staff member and cannot get assistance from my old IT department. I guess I will have to buy my own license and install Windows 7, or 10??? would really dread to do so...I don't see how I can solve this otherwise. Do You?


    Kristine
    Attached Thumbnails Attached Thumbnails From Windows 7 enterprise to a home version-2018-01-08_1808.png  
      My Computer


  8. Posts : 235
    8.1 home x64
       #8

    f you can't find the COA sticker or go back to the IT Department where you worked the only option would be to purchase and install a new Windows OS.
      My Computer


  9. Posts : 6
    Windows 7 enterprise SP1
    Thread Starter
       #9

    Bat 1 said:
    I have my suspicions with the HVTHH Key activation was done by a KMS emulator. The laptop should have come with Pro installed and Dell usually has the COA sticker on the back, though as posted above, it could be in the battery compartment. Look for the sticker and install the correct version.
    At my ex-work, the IT department bought DELL PCs in large quantities, rips off the original Windows installations and installs Windows 7 Enterprise on all of them. I have a sticker under the battery saying Windows 8 Pro. but there is no key with it; its just a hologram logo nothing more. So I am stuck again.

    Kristine[ATTACH][/ATTACH]
    Last edited by kristineclara; 08 Jan 2018 at 12:53. Reason: wrong attachment
      My Computer


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    Hi Kristina,

    Looks like the IT dept grabbed your comp, and removed the Server DNS, which it would have validated against, which is usually every 180 days = 6 months.
    @bat 1 the key showing in the report is the KMS Enterprise default key, and will show on any OS that has not been set-up or as in this case where the licencing files/DNS server details have been removed.

    On a happier note
    As this comp was shipped with W8, the licence key is embedded on the motherboard, so irrelevant of what your IT dept has done your the original product key is still on your system
    please run this tool to confirm
    https://github.com/Superfly-Inc/Show...us1.0.6477.zip

    hopefully will show either
    Windows 8.1 Professional XKY4K-2NRWR-8F6P2-448RF-CRYQH
    Windows 8 PRO: XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB


    some AV's show this as as a pup not so false/positive, but may require you to white list it

    Roy
      My Computer


 
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