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Windows 7: Cannot open Windows Update to check DL history

09 Jan 2018   #1
sushiman

Windows 7 Premium
 
 
Cannot open Windows Update to check DL history

Greets from a non-techie in Japan . I wanted to check my update download history , but when I click on Windows Update and just get a white screen with the spinning green wheel . After a few minutes I am able to escape the temp freeze . I have a Dell with Windows 7 64 bit / Intel core i3 processor . What should I do ?


My System SpecsSystem Spec
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10 Jan 2018   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Sushiman,

Try these fixes - try updating after each

run the troubleshooter
(control Panel >> troubleshooter >> system\security .... updates)

next reset windows updates
from this tutorial -- Option 2

Windows Update - Reset - Windows 7 Help Forums

If these fail
please post a copy of your CBS log


Roy
My System SpecsSystem Spec
10 Jan 2018   #3
sushiman

Windows 7 Premium
 
 

Thank you , Roy ! Will try .
My System SpecsSystem Spec
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 Cannot open Windows Update to check DL history




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