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Windows 7: SLMGR error 0xC004FE00

25 Jan 2018   #1
GlenEcho

Windows 7 Pro 32bit
 
 
SLMGR error 0xC004FE00

My computer is approx 6yo and is running OEM windows 7 pro. Couple days ago "This copy of windows is not genuine" message appeared. Nothing has changed on computer. I can not activate it. If I run slmgr -rearm I get error message 0xC004FE00. Ran Malware scan with Malwarebytes, Adwcleaner, Junkware removal tool - all clean. Ran virus scan with installed and functioning Mcafee Endpoint.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-BVJ26-Y29Q6-YDHFJ
Windows Product Key Hash: txFMtANOW8k6Nprof33DB+NPZsc=
Windows Product ID: 00371-OEM-9309545-19658
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2852857A-87E5-4157-B077-DF5635C6CD43}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.171231-1547
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2852857A-87E5-4157-B077-DF5635C6CD43}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YDHFJ</PKey><PID>00371-OEM-9309545-19658</PID><PIDType>8</PIDType><SID>S-1-5-21-2128526191-744629969-1999163127</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 500B Microtower</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>BFDE3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-095-419658-02-1033-7601.0000-0252018
Installation ID: 019234392072963656844663692603449310032964614501227316
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YDHFJ
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 5
Trusted time: 1/25/2018 8:55:09 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:24:2018 19:43
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqhqxzRcSOSqdoI7fhKulYi3BteMpkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-CPC
  FACP			HPQOEM		SLIC-CPC
  HPET			HPQOEM		SLIC-CPC
  MCFG			HPQOEM		SLIC-CPC
  SLIC			HPQOEM		SLIC-CPC
  OEMB			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  GSCI			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC



My System SpecsSystem Spec
.
26 Jan 2018   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Glen,

please run KB971033,

Your comp appears to be Activated but NOT registered, the above is the standard fix.

Reboot rerun the tool and the current problems, should be gone

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154

and the non-genuine notification.


The slmgr syntax is wrong thats why that didnt work, / not -, and you've still got 5 lives

slmgr /rearm

not important but did you use the COA sticker key to try and fix the problem.

Roy
My System SpecsSystem Spec
28 Jan 2018   #3
GlenEcho

Windows 7 Pro 32bit
 
 

Roy,

Thank you for your reply! I did as instructed and getting same error message. Below is diag:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-BVJ26-Y29Q6-YDHFJ
Windows Product Key Hash: txFMtANOW8k6Nprof33DB+NPZsc=
Windows Product ID: 00371-OEM-9309545-19658
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2852857A-87E5-4157-B077-DF5635C6CD43}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.171231-1547
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2852857A-87E5-4157-B077-DF5635C6CD43}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YDHFJ</PKey><PID>00371-OEM-9309545-19658</PID><PIDType>8</PIDType><SID>S-1-5-21-2128526191-744629969-1999163127</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 500B Microtower</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>BFDE3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-095-419658-02-1033-7601.0000-0252018
Installation ID: 019234392072963656844663692603449310032964614501227316
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YDHFJ
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 5
Trusted time: 1/28/2018 11:34:00 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:24:2018 19:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqhqxzRcSOSqdoI7fhKulYi3BteMpkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-CPC
  FACP			HPQOEM		SLIC-CPC
  HPET			HPQOEM		SLIC-CPC
  MCFG			HPQOEM		SLIC-CPC
  SLIC			HPQOEM		SLIC-CPC
  OEMB			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  GSCI			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
My System SpecsSystem Spec
.

28 Jan 2018   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Glen,

We've moved on a bit, however one of the causes of this error code is multiple users
If you purchased this key - then its likely been sold to others.

As you didnt answer my question about the COA
Can you confirm a couple of things
The COA sticker was affixed to your comp when you bought it
The key currently in use is from the COA sticker and correct --- DONT post it
you can check it using this program -Belarc
Products: Belarc Advisor
can you remember when you first used that key; the original was 74T2M-DKDBC-788W3-H689G-6P6GT

Did you install any software, including update(s), on the 24/25.

Looking at the specs for your tower it did come with W7 pro, so im more inclined to think its a software/Bios related
Updating your bios might resolve it, yours is out of date.

Roy
My System SpecsSystem Spec
28 Jan 2018   #5
GlenEcho

Windows 7 Pro 32bit
 
 

Roy,

Problem solved! I tried changing the product key (entering same key on COA) and it worked. I had tried this before with no luck. Perhaps reinstalling KB971033 helped.

Thank you so much for your help and quick response! Very much appreciated!
My System SpecsSystem Spec
Reply

 SLMGR error 0xC004FE00




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