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Windows 7: Failure Configuring Windows Updates Message While PC is Restarting

27 Mar 2018   #21
Brds7t7

Windows 7 Pro & Ultimate, Windows 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
 
 

Quote   Quote: Originally Posted by Efdy View Post
Okay, I will leave this thread open. I always worry about being a bother or doing things wrong according to a website's policies, so thank you for the assurance about leaving this thread open for now. Sorry if email notifications for activity in this thread got annoying. I hope you didn't get one every time I used the button to edit my posts.
No need to worry, you haven't done anything wrong. And it's no bother, we're all here to help each other. :)
Personally, I don't have notifications switched on for any threads or forums, I just come on and check when I have the free time to do it.

As soon as the April rollup is published, try and install it and then post back here if you're still having issues. If it installs successfully then you can mark the thread as solved. But let us know either way so we know whether it's resolved the issue or not.


My System SpecsSystem Spec
.
05 Apr 2018   #22
kinyip

Windows 7 x64
 
 

Hello,

I've got exactly the same problem as Efdy described with my Windows 7 laptop for KB4088875, KB4088878 and KB4088881.

I can also update other Windows Updates but just not the above 3. It seems to go as far as 13% and then shut down and after restart, it'd go only up to 13% again before declaring "Failure ..." as Efdy has described.

I've tried virtually everything mentioned in https://support.microsoft.com/en-us/...-update-errors , including "Windows Update Troubleshooter", rename SoftwareDistribution /catroot2 folder. I didn't try installing "Servicing Stack Update" (KB3177467) as my system has got this update already in 2016.

So, the strategy here is wait for the April Rollout ??

Kin

Kin
My System SpecsSystem Spec
07 Apr 2018   #23
Brds7t7

Windows 7 Pro & Ultimate, Windows 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
 
 

If you're going down the Rollup route, then I would advise just skipping the March rollup completely. They've been pulled from Windows update anyway. It's been a bit of a disaster for patches this month tbh.

The next rollup will be pushed out in 4 days time and will include all the March fixes anyway, so I would advise waiting for that. Like Efdy, if you're still having issues, post back in here and let everyone know, so we can look into more fixes - once MS has sorted out this months patching fiasco!
My System SpecsSystem Spec
.

11 Apr 2018   #24
Efdy

Windows 7 Ultimate 64-bit SP1 (primary partition) & Windows XP Pro 32-bit SP3 (on the same HDD)
 
 

Hello. Thank you for taking a minute to check on this thread. I appreciate your consideration and your help.

This month, my Windows updates installed normally as usual on the Windows 7 Home Premium 32-bit desktop computer. On the Windows 7 Ultimate 64-bit PC, the same thing happened this month that happened in March. All the other updates installed, such as security update for MS Office Compatibility Pack and Malicious Software Removal Tool, which I installed first individually. But when I tried to install the April Security Quality Monthly Rollup, I got the "Failure configuring Windows updates. Reverting changes." message again.

Only thing different was it didn't get stuck on that screen for 2 or 3 hours. After restarting, it got to 13%, the "Failure configuring Windows updates" message displayed for a moment, then it said "Shutting down", restarted automatically a second time, tried again to finish installing the April security rollup, during which "Configuring Windows updates 35% Don't turn off your computer" displayed for a moment before telling me configuration of updates failed and returning to desktop.

Is this when I look for that dual boot tutorial that brought me to this website in the first place years ago and start over from a reformatted hard drive? I saw during the past month where some humans who experienced this same sort of difficulty found that the March security rollup thing updated normally after reinstalling Windows 7.
My System SpecsSystem Spec
11 Apr 2018   #25
kinyip

Windows 7 x64
 
 

Too bad that April Rollup again didn't work for Efdy and it probably won't work for me.

Let me supply two pieces of information.


1. I saw the following messages in c:\windows\logs\cbs.log :

==================================================================
2018-04-07 00:20:31, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2018-04-07 00:20:31, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2018-04-07 00:20:31, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2018-04-07 00:20:31, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
=====================================================================


Googling a bit, people did seem to need to reinstall/repair Windows 7 before this problem can be fixed.

2.

======================2018-04-07 00:18:03, Info CBS Perf: Doqe: Staging started.
2018-04-07 00:18:03, Info CBS Doqe: [Forward] Staging driver updates, Count 2
2018-04-07 00:18:04, Info CBS Shtd: Changing shutdown timeout to a sliding window timeout: 900000
2018-04-07 00:18:04, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 0.
2018-04-07 00:18:04, Info CBS STAGE index: 0, phase: 1, result 0, inf: machine.inf
2018-04-07 00:18:04, Info CBS STAGE index: 1, phase: 1, result 0, inf: acpi.inf
2018-04-07 00:18:04, Info CBS Perf: Doqe: Staging ended.
2018-04-07 00:18:04, Info CBS Setting ExecuteState key to: CbsExecuteStatePrimitives
2018-04-07 00:18:04, Info CBS Shtd: Processing non-critical driver operations queue, Count 2.
2018-04-07 00:18:04, Info CBS Doqe: q-install: Inf: machine.inf, Ranking: 2, Device-Install: 0, Key: 1, Identity: machine.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7601.24056, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
2018-04-07 00:18:04, Info CBS Doqe: q-install: Inf: acpi.inf, Ranking: 2, Device-Install: 0, Key: 2, Identity: acpi.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7601.24056, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
2018-04-07 00:18:04, Info CBS Perf: Doqe: Install started.
2018-04-07 00:18:04, Info CBS Doqe: [Forward] Installing driver updates, Count 2
2018-04-07 00:18:05, Info CBS INSTALL index: 0, phase: 1, result 0, inf: machine.inf
2018-04-07 00:18:05, Info CBS INSTALL index: 1, phase: 1, result 0, inf: acpi.inf
2018-04-07 00:18:05, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 9.
2018-04-07 00:18:08, Info CBS INSTALL index: 0, phase: 2, result 0, inf: machine.inf
2018-04-07 00:18:09, Info CBS INSTALL index: 1, phase: 2, result 0, inf: acpi.inf
2018-04-07 00:18:09, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 12.
2018-04-07 00:18:14, Info CBS INSTALL index: 0, phase: 3, result 5, inf: machine.inf
2018-04-07 00:18:14, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 13.
2018-04-07 00:18:15, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-07 00:18:15, Error CBS Doqe: Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-07 00:18:15, Info CBS Perf: Doqe: Install ended.
2018-04-07 00:18:15, Info CBS Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-07 00:18:15, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-07 00:18:15, Info CBS Shtd: Rolling back KTM, because drivers failed.
=================================================


Somebody here :
https://social.technet.microsoft.com...w7itproinstall

said that he solved the problem : " .... I had to take ownership and reset permissions on about 100 different reg subkeys of HKLM\System\CurrentControlSet\Enum\Root .... "

I almost wanted to do the other day. But the above message was ~2011 and so I hesitated a bit.

Any comments ??
My System SpecsSystem Spec
12 Apr 2018   #26
Efdy

Windows 7 Ultimate 64-bit SP1 (primary partition) & Windows XP Pro 32-bit SP3 (on the same HDD)
 
 

Quote   Quote: Originally Posted by Efdy View Post
Is this when I look for that dual boot tutorial that brought me to this website in the first place years ago and start over from a reformatted hard drive?
Oh, I guess I would be looking for the repair install tutorial. Should I think that would help? That computer installs every other update besides the Security Quality Monthly Rollup updates from March and April, and the same thing happened when trying to install the security only whatever instead last month after that rollup thing wouldn't install.

I tried that other stuff on some Microsoft web page that says:
Method 1: Restart Windows and install Windows updates in a clean boot state
Method 2: Run the Windows Update Troubleshooter
Method 3: Unplug your removable media from the computer
Method 4: Perform a system restore
Method 5: Perform an in-place upgrade (reinstallation) (Windows 7 and Windows Vista)

I couldn't try System Restore because this is how I found out I had that System Protection configured improperly (for the wrong drive) all this time and I didn't have restore points, which seems to be corrected since following some instructions in Seven Forums tutorials. I tried installing the April rollup update thing in clean boot state and no removable media connected. It just did the same thing, "Failure configuring Windows updates. Reverting changes."

So, I guess I will continue to do nothing for now and just stay off the Web with that Windows 7 Ultimate 64-bit PC and use this Windows 7 Home Premium 32-bit PC for the Web for a while. As far as I know, there wasn't anything wrong with this PC except a bunch of errors in that CheckSUR.log that Snick fixed for me. Thanks again. That was amazing and much appreciated.
My System SpecsSystem Spec
12 Apr 2018   #27
kinyip

Windows 7 x64
 
 

Hi Efdy,

> Method 5: Perform an in-place upgrade (reinstallation) (Windows 7 and Windows Vista)

Have you really tried this reinstallation step already and it still doesn't work for you ?

The laptop that has this problem is also 64-bit.

Kin
My System SpecsSystem Spec
12 Apr 2018   #28
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Brink has a many tools posted in the Tutorial section of SevenForum
Repair Install
My System SpecsSystem Spec
12 Apr 2018   #29
Brds7t7

Windows 7 Pro & Ultimate, Windows 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
 
 

Hi Efdy,

Seems you're still having issues. Have you tried uninstalling the January rollup? A lot of these update issues seem to have started in January for some users. You could try uninstalling that one and then see if the latest one will install.

If it still doesn't work then the Repair Install option is always a good option for fixing many problems. It's actually not as painful as you might think. It usually keeps all your personal files, settings, drivers. I've used it before and the only things I had to do after were set up my Windows sounds/theme again and download and reinstall the updates again. Everything else was kept.

It will take a couple of hours, but if it's your only option then it might be worth giving it a go. Make sure all your files are backed up before.

You can only start a Repair Install whilst you're logged in to Windows. Remember that you must pick the Upgrade option and not the Custom option or it will start a new install. Fresh install is always a last resort for me.

Brink's guide above will walk you through all the steps.
My System SpecsSystem Spec
12 Apr 2018   #30
Efdy

Windows 7 Ultimate 64-bit SP1 (primary partition) & Windows XP Pro 32-bit SP3 (on the same HDD)
 
 

Quote   Quote: Originally Posted by kinyip View Post
Hi Efdy,

> Method 5: Perform an in-place upgrade (reinstallation) (Windows 7 and Windows Vista)

Have you really tried this reinstallation step already and it still doesn't work for you ?
Kin
Hello. No, I was saying that I tried the rest of that stuff except for System Restore for the reason mentioned. I may try to reinstall Windows, but I don't know if I would be wasting my time because I don't know if the problem is with my system or with Microsoft's updates. It's an unfortunate coincidence in timing at the very least.
My System SpecsSystem Spec
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