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Windows 7: Failure Configuring Windows Updates Message While PC is Restarting

2 Days Ago   #51
Brds7t7

Windows 7 Pro & Ultimate (64-Bit) Retail, Windows 8.1 Pro (64-Bit) Retail
 
 

Good point actually, as all mine have been fresh installs in VMs not repairs. I haven't actually done a Repair Install since around 2013 though.

Last time I tried it with that WUA version in a clean install VM, all it did was sat at checking for updates for 2+ hours and ramped up the RAM usage to 1.5GB. I usually just kill it at that point. With the update rollup I can pick them all up within 10-15 minutes every time on the first run, and it never goes above around 300MB RAM usage.

I'll try doing a Repair Install in a VM as you've got me curious now!


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2 Days Ago   #52
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player
 
 

Brds7t7, if you every observe task manager RAM usage as you install M$ updates, the updates are stored in ram, all of them until the download process completes, if you don't get an out of error message that is, then installation starts. Before the M$ offering of cumulative updates, I recommended that OPs check about half of the available 200+ updates if they have 4 GB of usable ram, always on x32 as it cannot access more than 4GB.
I was just pondering your post. I have not tried installing updates, or repair install in a VM, although I do have VMware Workstation Player on my desktop machine. I'll give it a try as well. You may have to change a setting or two in your VM to access M$ update server, not sure though.
Which VM are you running?
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2 Days Ago   #53
Efdy

Windows 7 Ultimate 64-bit SP1 & Windows XP Pro 32-bit SP3 (on the same HDD)
 
 

Thank you for the information about helping Windows Update function properly after doing a repair install.
My System SpecsSystem Spec
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1 Day Ago   #54
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player
 
 

No problem Efdy, always glad to be able to assist others.
Repair Install is pretty much same as Fresh/Clean install, except it is performed from within running windows, i.e. not from DVD or USB by accessing them from BIOS. As I stated previously, you are using Upgrade, which replaces existing OS and hopefully corrupt/error causing settings to be overwritten by clean version of Win OS.

If, after you perform installing prerequisites and convenience updates, you notice a delay in Win update locating updates to download and install, just be patient, sometimes, as I can personally attest to, it takes a while, and sometimes, quite a while for windows to locate available updates. This is not a permanent situation, usually being a time or two before Win update functions as it should.

Happy Computing!
My System SpecsSystem Spec
6 Hours Ago   #55
kinyip

Windows 7 x64
 
 

Hi,

Just to type a bit of my "journey" ... finally successful.

I was wondering whether to do "Repair Install". But then, I probably found the culprit that screwed those Mar./Apr. security/rollup Windows Updates. In “Device Manager”, on the the 3rd item “Computer”, one’d see “ACPI x64 based PC” and if I clicked on "Properties", I’d see that the “driver” seemed wrong as the “provider” was "unknown". And usually when one does “update driver”, it should say that you’ve already got the updated driver (like in another Windows 7 machine of mine). But for this in my laptop, it didn’t and when it tried to install the fix but failed with “The data is invalid”. I've uploaded the ACPI x64-based PC.JPG for you to see.

I thought about checking the above because in the c:\windows\CBS.log (where the update error messages are), around the 13 percent, I saw :
==============================================================================
Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 11.
2018-04-16 14:32:33, Info CBS INSTALL index: 1, phase: 2, result 0, inf: acpi.inf
2018-04-16 14:32:34, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 12.
INSTALL index: 0, phase: 3, result 5, inf: machine.inf
2018-04-16 14:32:44, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 13.
2018-04-16 14:32:44, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Error CBS Doqe: Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Info CBS Perf: Doqe: Install ended.
2018-04-16 14:32:44, Info CBS Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
==================================================================================================== =============

acpi.inf, machine.inf etc. are all the driver files. Which prompted me to check the "Device Manager".

Seeing this problem, I've convinced myself to do a "Repair Install" or "in-place upgrade install" so that I hoped to lose too much. It took several hours to finish it. So then, at least "ACPI x64-based PC" now seems normal with "Microsoft" as the provider etc.

But then, even though other software (Microsoft Office etc.) were still there and good to use, I realized that I needed >100 or almost 200 updates to do. Which was like another day --- I separated the hundreds in a few batches :-)

So, finally, I got to the "2018-04 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (Kb4093118)" and it worked without problem, finally !

But then, I found that all the .Net Framework 4.x didn't seem to show up as installed program in "Program and Features" and I couldn't install Internet Explorer 11 (even the Windows Updates failed). .Net 4.x stuff are important because quite a few software/drivers depend on it and they either didn't start or might have problem etc.

I tried to install them 4.0, 4.5, 4.7 but they all failed. That Microsoft's "NetFxRepairTool.exe" again has been useless. But I've finally seen the sentence hidden in the middle of the logfile (which the installer showed you !):
======================================================
MSI (s) (F0:04) [20:17:47:679]: Product: Microsoft .NET Framework 4.7 -- A later version of Microsoft .NET Framework 4.7 is already installed.
======================================================

So, somehow, in the "Repair Install", the .NET stuff was not completely gone and the new installer saw a mark of it (in Registry ?!). A few lines above the above-mentioned lines, in the same log, I saw :

MSI (s) (F0:04) [20:17:47:644]: PROPERTY CHANGE: Adding NEWERVERSIONDETECTED property. Its value is '{E0C7523C-686B-3EE6-8FB1-CB4339E30EDD}'.

I then searched for "E0C7523C-686B-3EE6-8FB1-CB4339E30EDD" in the registry, I found it only in

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3257C0EB6866EE3F81BBC34933EE0DD\InstallProperties]

There, one key is LocalPackage which points to "C:\Windows\Installer\17e360.msi".

By luck, I went to execute it. And voila ! I saw "Microsoft .NET Framework 4.7.1" show up in "Programs and Features" !!! To be safe, I clicked it to do a "repair". Then, things just worked !

For the Internet Explorer 11, I almost didn't want to bother with it. But it's like a challenge. I googled and learnt that the log file is in c:\Windows\IE11|main.log. I saw the error message:
========================================
02:56.874: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17B66.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
02:57.124: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
==================================================================


It's not much hint but I used it to google. But I came across : windows 7 - Error installing IE11 - prerequisite update KB2834140 - Super User in which the last message by Mike (answered Aug 9 '16 at 13:46) told me to install this particular Windows Update: "Platform Update for Windows 7 SP1 and Server 2008 R2 SP1 (2670838)". In fact, it's one of the very few "optional" ones that I haven't updated from Microsoft Update site (not our Lab.'s WSUS).

After installing that 2670838, finally "Internet Explorer 11" could be installed ! It's not much to everybody else but after almost 10 failures, this is a joy !

So now, I'm a happy person.

Kin


Attached Images
Failure Configuring Windows Updates Message While PC is Restarting-acpi-x64-based-pc.jpg 
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3 Hours Ago   #56
Efdy

Windows 7 Ultimate 64-bit SP1 & Windows XP Pro 32-bit SP3 (on the same HDD)
 
 

Wow, you can really figure out some stuff, Kin. And that looks like a lot of useful information that you posted too. Thank you very much for sharing that and for being so thorough and comprehensive about it. Congratulations on fixing your Windows Update problem.
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