Failure Configuring Windows Updates Message While PC is Restarting

Page 6 of 8 FirstFirst ... 45678 LastLast

  1. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #51

    Good point actually, as all mine have been fresh installs in VMs not repairs. I haven't actually done a Repair Install since around 2013 though.

    Last time I tried it with that WUA version in a clean install VM, all it did was sat at checking for updates for 2+ hours and ramped up the RAM usage to 1.5GB. I usually just kill it at that point. With the update rollup I can pick them all up within 10-15 minutes every time on the first run, and it never goes above around 300MB RAM usage.

    I'll try doing a Repair Install in a VM as you've got me curious now!
      My Computer


  2. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #52

    Brds7t7, if you every observe task manager RAM usage as you install M$ updates, the updates are stored in ram, all of them until the download process completes, if you don't get an out of error message that is, then installation starts. Before the M$ offering of cumulative updates, I recommended that OPs check about half of the available 200+ updates if they have 4 GB of usable ram, always on x32 as it cannot access more than 4GB.
    I was just pondering your post. I have not tried installing updates, or repair install in a VM, although I do have VMware Workstation Player on my desktop machine. I'll give it a try as well. You may have to change a setting or two in your VM to access M$ update server, not sure though.
    Which VM are you running?
      My Computer


  3. Posts : 137
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #53

    Thank you for the information about helping Windows Update function properly after doing a repair install.
      My Computer


  4. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #54

    No problem Efdy, always glad to be able to assist others.
    Repair Install is pretty much same as Fresh/Clean install, except it is performed from within running windows, i.e. not from DVD or USB by accessing them from BIOS. As I stated previously, you are using Upgrade, which replaces existing OS and hopefully corrupt/error causing settings to be overwritten by clean version of Win OS.

    If, after you perform installing prerequisites and convenience updates, you notice a delay in Win update locating updates to download and install, just be patient, sometimes, as I can personally attest to, it takes a while, and sometimes, quite a while for windows to locate available updates. This is not a permanent situation, usually being a time or two before Win update functions as it should.

    Happy Computing!
      My Computer


  5. Posts : 17
    Windows 7 x64
       #55

    Hi,

    Just to type a bit of my "journey" ... finally successful.

    I was wondering whether to do "Repair Install". But then, I probably found the culprit that screwed those Mar./Apr. security/rollup Windows Updates. In “Device Manager”, on the the 3rd item “Computer”, one’d see “ACPI x64 based PC” and if I clicked on "Properties", I’d see that the “driver” seemed wrong as the “provider” was "unknown". And usually when one does “update driver”, it should say that you’ve already got the updated driver (like in another Windows 7 machine of mine). But for this in my laptop, it didn’t and when it tried to install the fix but failed with “The data is invalid”. I've uploaded the ACPI x64-based PC.JPG for you to see.

    I thought about checking the above because in the c:\windows\CBS.log (where the update error messages are), around the 13 percent, I saw :
    ==============================================================================
    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 11.
    2018-04-16 14:32:33, Info CBS INSTALL index: 1, phase: 2, result 0, inf: acpi.inf
    2018-04-16 14:32:34, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 12.
    INSTALL index: 0, phase: 3, result 5, inf: machine.inf
    2018-04-16 14:32:44, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 13.
    2018-04-16 14:32:44, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2018-04-16 14:32:44, Error CBS Doqe: Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2018-04-16 14:32:44, Info CBS Perf: Doqe: Install ended.
    2018-04-16 14:32:44, Info CBS Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
    ==================================================================================================== =============

    acpi.inf, machine.inf etc. are all the driver files. Which prompted me to check the "Device Manager".

    Seeing this problem, I've convinced myself to do a "Repair Install" or "in-place upgrade install" so that I hoped to lose not too much. It took several hours to finish it. So then, at least "ACPI x64-based PC" now seems normal with "Microsoft" as the provider etc.

    But then, even though other software (Microsoft Office etc.) were still there and good to use, I realized that I needed >100 or almost 200 updates to do. Which was like another day --- I separated the hundreds in a few batches

    So, finally, I got to the "2018-04 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (Kb4093118)" and it worked without problem, finally !

    But then, I found that all the .Net Framework 4.x didn't seem to show up as installed program in "Program and Features" and I couldn't install Internet Explorer 11 (even the Windows Updates failed to update). .Net 4.x stuff are important because quite a few software/drivers depend on it and they either didn't start or might have problem etc.

    I tried to install them 4.0, 4.5, 4.7 but they all failed. That Microsoft's "NetFxRepairTool.exe" again has been useless. But I've finally seen the sentence hidden in the middle of the logfile (which the installer showed you !):
    ======================================================
    MSI (s) (F0:04) [20:17:47:679]: Product: Microsoft .NET Framework 4.7 -- A later version of Microsoft .NET Framework 4.7 is already installed.
    ======================================================

    So, somehow, in the "Repair Install", the .NET stuff was not completely gone and the new installer saw a mark of it (in Registry ?!). A few lines above the above-mentioned lines, in the same log, I saw :
    ========================
    MSI (s) (F0:04) [20:17:47:644]: PROPERTY CHANGE: Adding NEWERVERSIONDETECTED property. Its value is '{E0C7523C-686B-3EE6-8FB1-CB4339E30EDD}'.
    =====================================

    I then searched for "E0C7523C-686B-3EE6-8FB1-CB4339E30EDD" in the registry, I found it only in

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3257C0EB6866EE3F81BBC34933EE0DD\InstallProperties]

    There, one key is LocalPackage which points to "C:\Windows\Installer\17e360.msi".

    By luck, I went to execute it. And voila ! I saw "Microsoft .NET Framework 4.7.1" show up in "Programs and Features" !!! To be safe, I clicked it to do a "repair". Then, things just worked !

    For the Internet Explorer 11, I almost didn't want to bother with it. But it's like a challenge. I googled and learnt that the log file is in c:\Windows\IE11_main.log. I saw the error message:
    ========================================
    02:56.874: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17B66.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    02:57.124: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    ==================================================================


    It's not much hint but I used it to google. I came across : windows 7 - Error installing IE11 - prerequisite update KB2834140 - Super User in which the last message by Mike (answered Aug 9 '16 at 13:46) told me to install a particular Windows Update: "Platform Update for Windows 7 SP1 and Server 2008 R2 SP1 (2670838)". In fact, it's one of the very few "optional" ones that I haven't updated from Microsoft Update server (not our Lab.'s WSUS server).

    After installing that 2670838, finally "Internet Explorer 11" could be installed ! It's not much to everybody else but after almost 10 failures, this is a joy !

    So now, I'm a happy person.

    Kin
    Attached Thumbnails Attached Thumbnails Failure Configuring Windows Updates Message While PC is Restarting-acpi-x64-based-pc.jpg  
    Last edited by kinyip; 20 Apr 2018 at 06:15.
      My Computer


  6. Posts : 137
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #56

    Wow, you can really figure out some stuff, Kin. And that looks like a lot of useful information that you posted too. Thank you very much for sharing that and for being so thorough and comprehensive about it. Congratulations on fixing your Windows Update problem.
      My Computer


  7. Posts : 17
    Windows 7 x64
       #57

    Cheers ! ... It's probably more useful to myself
      My Computer


  8. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #58

    Hi Kinyip,

    Glad you got it sorted out!

    Yes, from past experience the Repair Install never touches .NET Framework, so that's usually left in place. It does revert back to IE8 though as that's classed as a Windows component, so IE11 gets removed when doing the repair.

    Just curious, did you attempt to install IE11 when online or offline? If it's online then it "should" download the Platform update + prerequisite updates for IE11 automatically when you run the installer.

    https://support.microsoft.com/en-gb/...et-explorer-11
      My Computer


  9. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #59

    Excellent sleuthing kinyip. Device Manager is a very useful diagnostic tool. As you have observed, sometimes failed win updates are due to corrupt/invalid entries, registry entry errors, or missing prerequisites. Quite often, some KB's are superseded and no longer relevant.
      My Computer


  10. Posts : 17
    Windows 7 x64
       #60

    Hi Brds7t7,

    I think it was online. Because I saw that it did try to download Windows Updates before I installed "2670838". And in fact, just like the link that I referred to earlier:
    windows 7 - Error installing IE11 - prerequisite update KB2834140 - Super User

    I also saw in the error message in IE_main.log that it tried to download "KB2834140" etc. In fact, the nominal Windows Updates for IE11 also failed while other updates succeeded. Somehow Windows Updates (I mean, the program doing all the "windows updates" in Windows 7) didn't know ! ( I used both the Microsoft update site ... as well as our Lab.'s WSUS server. This may have screwed up things a little. )

    I did wonder why nobody else (that I could find) seemed to have suffered from .NET Framework 4 after a Repair Install. ( The .NET Framework 3.x was OK. )

    Kin
      My Computer


 
Page 6 of 8 FirstFirst ... 45678 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:49.
Find Us