New
#1
Computer will not restart after win update
After winupdate completes and tries to restart the computer, it will log off and the screen will go black but the fan and lights stay on until I finally held the power button to shut it down. When I powered it back up it came on normally and the update finished without a problem. I've included the dm log. Also when ever I have windows media player open the computer will not go into sleep mode. I not sure if the two probs are connected. Thanks