Need Help Selecting from Installation Options in a Missing Update DL

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  1. Posts : 137
    Windows 7 Ultimate 64-bit SP1
       #1

    Need Help Selecting from Installation Options in a Missing Update DL


    Hello. Thanks for reading. It finally occurred to me to also run that Microsoft Baseline Security Analyzer on my older desktop computer with Windows 7 Home Premium 32-bit (Pentium 4). System Specs are included here at the end of my system specs for the newer PC. Here is a screenshot of what the MBSA results show for the missing update.

    Need Help Selecting from Installation Options in a Missing Update DL-screenshot-01-ms11-025-baseline-security-analyzer-results.png

    I went to this page at Update Catalog and downloaded the one with the same description as in the MBSA scan results because no download was offered on the page one of those hyperlinks in the MBSA scan results leads to, and the other linked to a web page that no longer exists.

    Need Help Selecting from Installation Options in a Missing Update DL-screenshot-02-update-catalog-ms11-025.png

    And this is a screenshot of the contents of the folder that downloaded from Update Catalog.

    Need Help Selecting from Installation Options in a Missing Update DL-screenshot-03-ms11-025-kb2538242-download-contents.png

    Does anyone know which of that I am supposed to install for the Windows 7 Home Premium 32-bit desktop PC? I'm only supposed to try to install one of them, right? Thank you.
      My Computer


  2. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #2

    For 32-Bit installations you need to install the x86 installer.
      My Computer


  3. Posts : 137
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #3

    Brds7t7 said:
    For 32-Bit installations you need to install the x86 installer.
    Is that the fourth/last/bottom one in the list that begins with X86? I just want to make sure because one of the other ones says X86 in the name. Thank you for helping me.
      My Computer


  4. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #4

    Hi, yes the bottom one is the one you need to install. Ignore any that say IA64 as those are for Itanium based 64-Bit processors.
      My Computer


  5. Posts : 137
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #5

    Okay. Thank you again for all the help.
      My Computer


  6. Posts : 137
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #6

    I should have known it wouldn't be that easy.

    Baseline Security Analyzer results for my Windows 7 Home Premium desktop PC showed three missing updates. One was the update from February 2018 that makes time zone and daylight saving time (DST) changes in Windows for Namibia and the Turks and Caicos Islands which I hid on both desktop PCs thinking I don't care if my computers know what time it is in Namibia (I decided to install it anyway like on the Windows 7 64-bit PC, but I haven't yet), and two updates from years ago. One of which installed easily. The other one turned out to be one of those security updates many people had problems trying to install in 2011.

    I downloaded the MS11-052 (KB2538242) update from Microsoft Update Catalog and tried to install it without looking for any information like this about it. When it was installing on my computer, there was a progress bar thing. When the progress bar got full, the little window showing the progress bar and installation communication with me closed. There was no prompt to restart the PC. I waited for a while to see if that was it, opened Task Manager, and saw the CPU usage was resting at 0%.

    I looked in Windows Update History. The other update was at the top of the list of installed updates there. MS11-052 (KB2538242) was not there at all. I opened Installed Updates. The other missing update that was installed was there, but not MS11-052 (KB2538242). I restarted the computer, looked in System Restore. The restore point created by my computer says: "Installed Microsoft Visual C++ Redistributable". The previous restore point is the one I made just before trying to install this update after installing the other update that was missing.

    That's what happened, and that's what those three places say on the computer. This update was released, or whatever, years before I installed Windows 7 on my computers. I don't know if I already have some kind of later version of this security patch installed in a subsequent update. Like I said, the Baseline Security Analyzer found this update missing.

    One thing that was said about it in message baords was this: "I contacted a Microsoft free support tech because this is a security update. He advised me that KB2538242 is defective and will be replaced in two weeks. The correct thing to do is hide it and later you can unhide it again then it should disappear from the install list." June 17, 2011

    Here is a hyperlink to some Microsoft information pages about the update.

    Published: April 12, 2011 | Updated: March 13, 2012
    https://support.microsoft.com/en-us/...-2005-sp1-redi

    Published June 14. 2011
    https://docs.microsoft.com/en-us/sec.../2011/ms11-025

    The only files I found to download of this update both have the same time stamp, or whatever, in Properties>Digital Signatures tab: May 17, 2011 1:16:45 PM. I only tried one of them. I just figured they were both the same thing.

    Can anyone suggest what to do? Should I restore my computer to before I tried to install it? I made a restore point myself before clicking to install the update after installing the other missing one that installed normally.

    Thank you for reading this.
    Last edited by Efdy; 29 Mar 2018 at 15:17.
      My Computer


  7. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #7

    Hi Edfy,
    Would you please attach a copy of
    WindowsUpdate.log
    to your next post. You can copy and paste into the searchbox after you click the Start ORB lower-left corner of screen.
      My Computer


  8. Posts : 137
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #8

    Hello. Thank you for offering to try to help me. I will try to attach the WindowsUpdate log, and I forgot about the instructions for posting about Windows Update issues. I will also try to attach the CBS log and CheckSUR log. Installing System Update Readiness Tool is the most recent thing I did on that desktop PC, Blackie, the one with Windows 7 Home Premium 32-bit. And here is a screenshot of the results from sfc /scannow, which say "Windows Resource Protection did not find any integrity violations."

    [Edit: I am pretty sure the WindowsUpdate log was zipped before installing System Update Readiness Tool. Sorry if that should have been done after that instead of before.]

    Does someone know if there is an 8MB upload size limit (or other size limit) for attachments at SevenForums? (per NoelDP in a reply he posted to someone in August, 2014) I don't see some general information about that here. Is an upload for attachment size limit possibly or likely or certainly why I have not been able to upload zips containing the entire CBS folders while trying to deal with these Windows Update issues?

    Thank you again for trying to help me.
    Attached Thumbnails Attached Thumbnails Need Help Selecting from Installation Options in a Missing Update DL-screenshot-04-sfc-scannow-results-blackie-03-30-2018.png  
    Need Help Selecting from Installation Options in a Missing Update DL Attached Files
    Last edited by Efdy; 30 Mar 2018 at 06:19.
      My Computer


  9. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #9

    First, let's tackle the CheckSUR log Avast errors. Usually happens when updating Avast from prior version with major revision. I had same issue!

    Follow the steps in the hyperlink to where is says reinstall avast. At that point run SURT tool again and post CheckSUR.log, don't need others. I may have to provide you with SFCFix.txt script to remove any orphaned registry keys. If you simply complete all the steps the same errors will most likely repeat themselves. Did on my machine!

    Clean Install of Avast:


    https://goo.gl/4Ptzkf

    Not advisable security practice to surf the web while Avast/AV is uninstalled! SevenForums is clean website! If you're paranoid, you can re-enable Windows Defender until you reinstall Avast. Click Start ORB (lower-left corner) in search-box type windows defender, popup, click here to turn it on, click OK.
    I'll give your other uploads a look see, will take me a little while however.
      My Computer


  10. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #10

    Reviewed your submissions, search of logs, KB2538242 doesn't appear anywhere. I searched my WU.log and CBS.log, nothing either. I have all updates installed, except Silverlight. Don't believe you need to worry about that KB!
    I ran MBSA on my computer with security updates checked, no missing updates.
    Run Disk Cleanup, with check on:
    Windows Update Cleanup
    This should clear your MBSA report
    I monitor my e-mail several times a day, will watch for your response on the Avast issue! Easy fix!
    Last edited by Snick; 30 Mar 2018 at 13:06.
      My Computer


 
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