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Windows 7: Cannot install: 2018-02 Security Monthly Quality Rollup for Windows 7

04 Apr 2018   #1
Collin2011

Windows 7 Ultimate x64 / Windows 10 Home x64
 
 
Cannot install: 2018-02 Security Monthly Quality Rollup for Windows 7

Ever since February I've had this update pending but I just can't get it to install. Every time I try it gives me this:



I used the MS update database and downloaded the update manually and tried to install it.

Got this:



Not sure what to do it's quite nagging. Also on a side note ever since I installed Windows 7 in Januaryish I have had a Windows update literally every single time I shut-down for months. Occasionally there won't be one. Damn is that normal? Basically a fresh install.


My System SpecsSystem Spec
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07 Apr 2018   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi Collin2011,
please follow Windows Update Posting Instructions


Have you tried:
Windows Update Troubleshooter: https://support.microsoft.com/en-us/...troubleshooter
If this does not help, try using Windows Update Readiness Tool: https://support.microsoft.com/en-us/...date-readiness
If none helps, try performing a reset of Windows Update Components: https://support.microsoft.com/en-us/...ate-components
My System SpecsSystem Spec
30 Jul 2018   #3
Collin2011

Windows 7 Ultimate x64 / Windows 10 Home x64
 
 

Quote   Quote: Originally Posted by Snick View Post
Hi Collin2011,
please follow Windows Update Posting Instructions


Have you tried:
Windows Update Troubleshooter: https://support.microsoft.com/en-us/...troubleshooter
If this does not help, try using Windows Update Readiness Tool: https://support.microsoft.com/en-us/...date-readiness
If none helps, try performing a reset of Windows Update Components: https://support.microsoft.com/en-us/...ate-components
I'm very sorry for not replying sooner...my life is a mess...sorry again.

I ran the trouble shooter and it gave me this:

My System SpecsSystem Spec
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01 Aug 2018   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

No problem with the delay.

Would you please run System Update Readiness Tool per win update posting instructions and post
logs.

Log at: C:\Windows\
WindowsUpdate.log

Logs at: C:\Windows\Logs\CBS
CBS.log
CheckSUR.log

Don't need entire CBS folder or CBS persist logs.

CheckSUR.log is temporary in default location after running SURT tool. Be patient, SURT may take a while to complete.

Nic
My System SpecsSystem Spec
06 Sep 2018   #5
Gwaihir

Windows 7 Professional 64-bit SP1
 
 

Hi Snick,

A year or two ago I ran into the well-documented Windows Update problem and after trying a number of different fixes it was eventually sorted using the System Update readiness tool.

The problem has now resurfaced with recent updates. It started about a month ago with the monthly rollup downloading but failing to install then reverted to the old problem of just sitting reporting 'downloading' but with no progress.

Following your post I tried the troubleshooter which initially found two issues that it couldn't fix, the Windows Update error and Service registration missing or corrupt. However I decided to try Windows Update again and it managed to download the monthly rollup but failed again whilst trying to install it.

I ran the troubleshooter again and this time it only failed on the Windows Update error. The interesting thing was when I looked at the troubleshooting report it showed the error as fixed. I tried Windows Update again but with the same result.

A few days ago, before seeing your post, I tried re-running the System Update readiness tool but it hung part-way through and after about half an hour I eventually had to use Task Manager to kill it. In the process it seemed to have screwed my wi-fi card software as I then found I had to enter the WPA/PSK code every time I booted up. I managed to resolve this by removing and re-installing the software but this has made me very reluctant to try the System Update readiness tool again.

What are the implications of trying the Reset Windows Update Components?

I don't know how vital these monthly rollups are but I'm rather inclined to just ignore them from now on especially as support for Windows 7 will be ending sometime soon.

Incidentally I currently have 112Gb of free space on the System partition so I don't think it's a problem with disk space.


Attached Thumbnails
Cannot install: 2018-02 Security Monthly Quality Rollup for Windows 7-failed.jpg   Cannot install: 2018-02 Security Monthly Quality Rollup for Windows 7-troubleshooting-report.jpg  
Attached Images
Cannot install: 2018-02 Security Monthly Quality Rollup for Windows 7-problems.jpg 
My System SpecsSystem Spec
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 Cannot install: 2018-02 Security Monthly Quality Rollup for Windows 7




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