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Windows 7: 2 computers with Outlook 2010 but different updates

19 Apr 2018   #1
ididntdoit

Windows 7 professional
 
 
2 computers with Outlook 2010 but different updates

I have KB4011711 patch for outlook 2010 on one computer but it is not appearing in the list on the other computer either already installed or available to install so I went on to Microsoft download centre and downloaded it but it would not install because a pop up window said
"There are no products affected by this package installed on this system"
So I am a bit confused, was the KB4011711 perhaps included in another roll up that the other computer did not have so it was offered as a separate install .


My System SpecsSystem Spec
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20 Apr 2018   #2
townsbg

Windows 7 pro 64-bit
 
 

That update requires Sp2 for office installed. Perhaps you don't yet have it installed on the computer it isn't being offered on. How to tell which Office service pack is installed | SoftArtisans
My System SpecsSystem Spec
20 Apr 2018   #3
ididntdoit

Windows 7 professional
 
 

Thanks for the help.
It is a service pack 2 install in fact identical to the 2nd computer.
Here more info on my issue.
I had not updated my pcs for 10 months and just started catching up, I only do important security ones for win7 and Office.
On both computers i did all the office ones offered.
I left the final win7 security roll up till last as before i install I always check KB numbers for issues, its then I read about the vulnerability that KB4011711 addresses in outlook.
When I looked on one computer it was there, I then looked on the other and could not find it.
My System SpecsSystem Spec
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20 Apr 2018   #4
ididntdoit

Windows 7 professional
 
 

I have just checked both computers and they have all the same Office updates installed with the exception of KB4011711 for outlook AND I have found another one KB3128027 for Powerpoint which also is not there and I get the same
"There are no products affected by this package installed on this system" message when I try a manual install
My System SpecsSystem Spec
20 Apr 2018   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Suspect you have different processors on those machines.

That KB is Spectre/meltdown patch so it will only be valid for specific CPU's.

Roy
My System SpecsSystem Spec
20 Apr 2018   #6
ididntdoit

Windows 7 professional
 
 

Quote   Quote: Originally Posted by torchwood View Post
Suspect you have different processors on those machines.

That KB is Spectre/meltdown patch so it will only be valid for specific CPU's.

Roy
Both are intels
1 is an i5 that has the updates
the other is a 2 core

I understood the update to relate to outlook and not to do with meltdown/ spect
found info about it here https://www.computerworld.com/articl...b-2952664.html as well as MS site
My System SpecsSystem Spec
24 Apr 2018   #7
ididntdoit

Windows 7 professional
 
 

Still scratching my head over this
My System SpecsSystem Spec
24 Apr 2018   #8
townsbg

Windows 7 pro 64-bit
 
 

Quote   Quote: Originally Posted by ididntdoit View Post
Both are intels
1 is an i5 that has the updates
the other is a 2 core

I understood the update to relate to outlook and not to do with meltdown/ spect
found info about it here https://www.computerworld.com/articl...b-2952664.html as well as MS site
Do you mean a core 2 or core 2 duo?
My System SpecsSystem Spec
25 Apr 2018   #9
ididntdoit

Windows 7 professional
 
 

Quote   Quote: Originally Posted by townsbg View Post
Do you mean a core 2 or core 2 duo?
Oh I thought they were the same thing - gives you a clue to the extent of my expertise.
Its a core 2 vPro
My System SpecsSystem Spec
25 Apr 2018   #10
townsbg

Windows 7 pro 64-bit
 
 

The core 2 line is an old line predating the i-series. I wasn't able to find anything on it but those processors may not be patched due to their age.
My System SpecsSystem Spec
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 2 computers with Outlook 2010 but different updates




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