Windows Update 8024402F error

Snick · 05 May 2018

Log show no errors. Humm.....
Could you please attach windowsupdate.log
Location: C:\Windows

Efdy · 05 May 2018

Paul Black said:

The updates that Snick was talking about are:

KB3020369 - Servicing Stack Update - April 2015.
KB3125574 - Convenience Rollup Package - May 2016.
KB3172605 - Functional Update Rollup (THIS ONE IS IMPORTANT) - July 2016.
KB3179573 - Functional Update Rollup - August 2016.

Then either:

KB4054518 - Security Monthly Quality Rollup Update – December 2017.

...Or:

ALL the Security Only Quality Updates from October 2016 to December 2017.

Thank you for posting that helpful list.

meridius21 · 06 May 2018

I attach two logs from last night and also this morning. Last night when I did this procedure I was not connected to the internet.

Looking at the worst case scenario I will have to clean install but this is a very time consuming process and all these errors may happen again on a fresh pc. I do not want to do this now and not on two computers.

In the meantime is there any way of manually finding out which updates are missing and manually installing them? Also is there a facility to get email messages for new updates. This is a far from ideal solution but I am only looking at a temporary measures while this problem may or may not be resolved.

Paul Black · 06 May 2018

Hi Efdy,

Efdy said:

Thank you for posting that helpful list.

I hope it helped the OP.
You probably noticed that I only included updates upto the end of 2017.
This was deliberate because of the problems with meltdown etc and updates that kept appearing even after they had been installed.

Snick · 06 May 2018

meridius21,
Thanks for the windowsupdate.logs!
copy and paste below into your URL/Address Bar

http://download.windowsupdate.com/msdownload/update/common/2011/05/4321798_2393e147c9b3cdbf2425c45fe87bcb8c9cac2da3.cab

The results should be a popup file, if it appears, cancel the download and run the batch file below and try win update again. If it doesn't then your AV/Firewall/ect is blocking WU
Reset_Windows_Update_Full.bat

meridius21 · 06 May 2018

I have followed all your instructions and same result. I will have to look into AV issues and get back to this post with an update...

Snick · 06 May 2018

Couple more things to try:
Run the network troubleshooter
Right-click the Network or icon in the notification area, and then select Troubleshoot problems.
Follow the steps in the wizard to diagnose and resolve your network problems.
Run Windows Update again.
If still not working:
Run Troubleshooter for Windows 7 Try running Windows Update again
Still not working
I'd Repair install follow post #5

meridius21 · 06 May 2018

There has been a positive development but I am holding my breath...

I uninstalled the AV, tried Windows Update and got error code of 8024402F.

Then I reinstalled the AV and tried Windows Update and it reports "Windows is up to date".

I ran WindowsUpdate.diagcab twice. It says "Windows Update error 0x80070003 not fixed" but the troubleshooting report says it's OK (see attached).

The other problem I am getting after the AV reinstall is in Firefox where each page I try to get into says "Your connection is not secure". I will need to look into this further.

meridius21 · 06 May 2018

The other problem I am getting after the AV reinstall is in Firefox where each page I try to get into says "Your connection is not secure". I will need to look into this further.

This appears to have righted itself on restart.

Snick · 06 May 2018

AWESOME!
Your other computer will most likely have the same fix.
Glad to be able to assist you in resolving your issue. I very much enjoy working with Win Update issues, as it's quite often, not a simple fix, and a learning experience each and every day!

I had the same message on FF a few weeks ago when Quantum was rendering blank tabs, or freezing. I have crash reports, etc. enabled to upload to Mozilla. Obviously Mozilla is still ironing out the bugs in Quantum, which appears to be running sweet now.

I'm a student at WCCCD, Cybrary, CareerAcademy, member of ITintheD CareerAcademy on Facebook, & in the process of beginning expert training at Sysnative, GeekU and BleepingComputers. Win Update, BSOD & Malware Removal. 65 as of March, and kickin' the kid's behinds in classes.

Yep, I spend most of the day studying and on SevenForums trying to apply what I've learned assisting others.

BTW: From experience Windows system restore, etc. is quirky, and usually when you need it, it fails. Use a third party backup. Macrium Reflect free is regularly recommended by others on SevenForums, as do I, and I also recommend AOMEI Backupper free, which I use. AOMEI has a simple GUI and I've found it easier for the not-so-tech savvy computer users. External HDDs, cheaper, larger data capacity and more secure data storage than SSDs.

Have a GREAT DAY & Happy Computing!

Nic