Non-Genuine Win7 Notice

NoelDP · 30 May 2018

According to MS, the Honduras activation centre is..
Honduras 8000 0122 – pin 5009

You can try the following phone for US activation - (from Microsoft Volume Licensing - Activation Centers)

(716) 871 2781

or perhaps...

United States Minor Outlying Islands - (65) 324 8098

The installed Product Key is an OEM_SLP one - and can never be activated by phone, so you MUST either

1) Change the Product Key to the one on the COA sticker, or from a valid Retail pack

or
2) Reinstall using the correct recovery media from the machine manufacturer.

If you post the MGADiag report, we can check that the second option would work. (from the PID from your original post, it would imply that the machine is an HP, built between about August 2009 and August 2012 - although if there is a Windows 8 sticker on it, it could have been built a lot later)
Just as a reminder...

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Windows Genuine and Activation Issue Posting Instructions - Windows 7 Help Forums

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell â€“ Hardware

Whazzupdoc · 31 May 2018

Hi...the last 15digits below of the Prod. Key are the same as are on my sticker (on the blue windows folder). Please tell me what this all means.
Thanks so much for this interest!
Doc

******************************************

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GWK8X-8KPBF-BJGJF
Windows Product Key Hash: 7snIS3B25Cbah7dmeROpWJ5/stw=
Windows Product ID: 00359-OEM-9800353-54040
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {51F43FAA-B1B1-49BF-AE38-F98E8FBEF5BF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr_escrow.180422-1430
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{51F43FAA-B1B1-49BF-AE38-F98E8FBEF5BF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BJGJF</PKey><PID>00359-OEM-9800353-54040</PID><PIDType>8</PIDType><SID>S-1-5-21-2126589941-5415421-3807460927</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>A58MD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.5</Version><SMBIOSVersion major="2" minor="8"/><Date>20140218000000.000000+000</Date></BIOS><HWID>6A7E3A07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central America Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-003-554040-02-1033-7601.0000-1492018
Installation ID: 006914299691295282367275732712095713883925287901091454
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: BJGJF
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/31/2018 5:00:11 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:18:2018 21:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GGK8bhVbtaqZoo0IM2Km0S8Jmv3TbDe

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT AMD BANTRY
SSDT AMD BANTRY
CRAT AMD BANTRY
SSDT AMD BANTRY

NoelDP · 01 Jun 2018

The installation appears to be properly activated!

The machine was successfully validated online on 18th April this year.
You may want to uninstall the WAT Update - KB971033 - which may give problems if it can't connect to Microsoft's servers every 90 days or so.

There could be a debate here as to whether the install should be classed as genuine or not, for the following reason.

Your installed Product Key is of a type (OEM_COA_SLP, or COA_SLP) which should only be valid on machines which shipped from larger manufacturers. Your machine was apparently custom-built, and based on a retail motherboard (manufactured in 2014). If you bought this Product Key with the sticker and disk, etc., then the person who sold it to you almost certainly acquired it through non-legal means, as they cannot be sold separately to the machine with which they were (supposed to be) associated.
MS has never to my knowledge however, made an issue of such licenses - probably because of public opinion, but also because the licenses may not have been reported as 'stolen' by the manufacturer concerned.

Whazzupdoc · 01 Jun 2018

Hello Noel...very thorough response. During my answering your post, MS went ahead and froze Ann's computer stating that it was definitely a pirated copy! Warned her not to get out of the screen and gave another number to call to register her O/S...plus a place to enter the Prod. I.D. (again) but wouldn't allow any entry. I did call the number and the quality was so poor (coupled with the fact that my hearing is diminished that the man said he had my number and would call me back. Didn't call.

So I checked my mail and there was your post. Terrific info and I simply closed her window, went to prior Win Updates, located the KB971033 and deleted it. Restarted and checked it again to be sure it was gone. Restarted her computer and she's been operating doing her buying online for about an hour without any interruptions. Your advice was worth its' weight in gold, Noel.

Blessings!
Doc

NoelDP · 04 Jun 2018

Glad it helped!

Good luck.

Non-Genuine Win7 Notice

MGADiag Request