Windows 7 Updates refusing to install. Error Code ; 0X8007371B


  1. Posts : 2
    Windows 7 Home Premium SP1 64bit
       #1

    Windows 7 Updates refusing to install. Error Code ; 0X8007371B


    Hello,


    For the past few weeks I have not been able to update Windows and I keep getting the same Error Code ; 0x8007371B. The updates will download but the installation process seems to be blocked. I have run an SFC/Scan which was clear and have also run virus/malware checks which were also clear. I have downloaded and installed the SURT which installed KB947821 but the problem with installing updates persists.



    I have also tried renaming the Software Distribution Folder via CMD but get the message 'Access is denied'. I have three CAB folders on my system - CAB, CAB2 and CAB.old. I suspect there may be a corrupted file somewhere but I really don't know what to do to keep my system up to date. My computer is working fine otherwise so I would rather not have to undertake a clean Windows installation. If anyone could oofer some suggestions as to how to fix this then I would be SO grateful.



    Thanks in advance for any assistance. I am attaching my zipped CBS folder. I couldn't access the CBS file even with Admin permission "Access Denied" and it is too big to upload but I'm hoping that there is enough information here.


    Thanks again,


    Euan
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Hi Euan, this worked for me but did not last.
    -
    Stop the Windows Update service in Services.
    Delete all files and subfolders in C:\Windows\SoftwareDistribution.
    Restart the Windows Update service. Try Windows Update again.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium SP1 64bit
    Thread Starter
       #3

    Hi, Thanks for your reply. Did the problem return after applying those fixs?

    Euan
      My Computer


  4. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #4

    Not for a few weeks. So I did a W7 upgrade install using a Win7 disc with SP1 installed.
      My Computer


  5. Posts : 16,149
    7 X64
       #5

    For a repair install ( also called upgrade install):

    You can get the win7 iso from here. Ultimate is easiest.
    Techbench

    Unlock all editions by using
    eicfg_removal_utility.zip
    Last edited by SIW2; 08 Jun 2018 at 13:37.
      My Computers


 

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