KB4284826 and KB4284842 fail to install (June monthly rollup)

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  1. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    Hi Hope your dad ok? this the file you want? Cheers
    KB4284826 and KB4284842 fail to install (June monthly rollup) Attached Files
      My Computer


  2. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #12

    Dad and I back from Drs, he is OK Thank you for the log.


    Unzip Temp.zip and place Temp folder on your desktop

    Click and copy and paste
    %WinDir%
    into searchbox
    click on Windows
    copy and paste Temp folder there
    Run System Update Readiness Tool again and post CheckSUR.log please
    CheckSUR.log is located C:\Windows\Logs
    Nic
    KB4284826 and KB4284842 fail to install (June monthly rollup) Attached Files
      My Computer


  3. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #13

    Open elevated CMD
    Click
    in searchbox type CMD
    right-click cmd choose run as administrator
    at > copy and paste
    wusa /uninstall /KB:976932 /quiet /norestart
    at > type exit
    click on link below
    Win7 Service Pack1 for x64 systems
    find Windows 7 Service Pack 1 for x64 systems, should be middle entry. click download and install it. Reboot.
    try windows update again. fingers crossed.
    Let me know the outcome. It will take me a while to peruse your logs.
    Nic
    Last edited by Snick; 03 Jul 2018 at 20:04. Reason: correct typo
      My Computer


  4. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Hi The System Update Readiness Tool has been running for two hours now no sign of stopping. Unlike yesterday it took less than 30 min! Should I have deleted the old temp folder before starting this? (I haven't deleted it) Thanks Ps Would believe it as soon as I post it installs doh! One more do I type this (wusa /uninstall /KB:976932 /quiet /norestart
    at > type exit) then press enter and closs cmd box?
    KB4284826 and KB4284842 fail to install (June monthly rollup) Attached Files
      My Computer


  5. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #15

    Shouldn't have to delete old file in temp surt does that before generating new checksur.log
    Yes copy and paste bold text into cmd at >
    wusa /uninstall /KB:976932 /quiet /norestart
    after it runs you will be at the dos prompt again
    >
    then either type exit there or click the red x upper right hand corner of cmd window
    You can close surt with red x also, if it won't close, right click taskbar, choose start task manager, select surt entry and choose end task
    run surt again. Every once in a while surt will hang, why ???
      My Computer


  6. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    Hi Bit of a disaster here my laptop got switched because the screen goes black after 15 mins so it was assumed it wasn't being used. Got stuck in windows preparing loop I've sorted that with system restore (dated 3 days ago I think). Should I start the whole process again or from 12 & 13 procedures? Sorry about this.
      My Computer


  7. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #17

    Could be your screen saver initialized and set to none that will give you a black screen. Has happened to me a couple times in the past. Usually moving the mouse, or pressing a key on the keyboard will wake the computer and screen.

    Just post #13 if you would please. Make sure you reboot after installing the update, then run surt and post log.
    Nic
      My Computer


  8. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Hi How long does this prrocess last and how do I know it's running? Thanks
    Attached Thumbnails Attached Thumbnails KB4284826 and KB4284842 fail to install (June monthly rollup)-cmd.png  
      My Computer


  9. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #19

    Hi Loui,

    have you used the MS inbuilt disk cleanup tool since installing SP1 ??

    Unfortunately if you have then the uninstall of SP1(kb976932) will fail


    Roy
      My Computer


  10. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    disk cleanup yes I have. Should I type exit in cmd box to stop process?
      My Computer


 
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