Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update failing 80072ee2 80072efe

11 Jul 2018   #21
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Betterdays,

follow this link, Norton Uninstaller, use in SAFE mode please.

Uninstall and Reinstall Norton product using the Norton Remove and Reinstall tool


Recreating the licence store does not allways require you to re-enter a product code,
if there is not a product code on the coa sticker, the key currently on your system is genuine
74T2M-DKDBC-788W3-H689G-6P6GT


Roy


My System SpecsSystem Spec
.
11 Jul 2018   #22
Betterdays

Windows 7 Pro SP1 64 bit
 
 

Should I reinstall it as well or just remove it for now? Also, the key you listed, that's just an example correct?
My System SpecsSystem Spec
11 Jul 2018   #23
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Betterdays,

leave it uninstalled for the time being, until we get sorted.

That Key is NOT an example, its the factory installed key for ALL HP W7 PRO computers.
(currently on your machine the last 3 blocks show on your MGDiag report)
The COA sticker Back-up key will be different, and is unique


Roy
My System SpecsSystem Spec
.

12 Jul 2018   #24
Betterdays

Windows 7 Pro SP1 64 bit
 
 

Sorry for the delay but I'm hoping to be onsite to perform the tasks (norton, license restore) today and will respond with a new MGADiag report. Wondering also if I should attempting running windows update troubleshooter to see if it finds anything.


https://support.microsoft.com/en-us/...troubleshooter


Thanks
My System SpecsSystem Spec
12 Jul 2018   #25
Betterdays

Windows 7 Pro SP1 64 bit
 
 

Ok removed Norton via the tool and recreated the license store. Here's the MGADiag Tool report


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D9A0B895-07B0-4FCD-AAE6-76F4307761F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170427-1518
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D9A0B895-07B0-4FCD-AAE6-76F4307761F5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-1108347673-849039043-596080309</SID><SYSTEM><Manufacturer>HP</Manufacturer><Model>HP ProOne 600 G2 21.5-in Non-Touch AiO</Model></SYSTEM><BIOS><Manufacturer>HP</Manufacturer><Version>N12 Ver. 02.18</Version><SMBIOSVersion major="2" minor="7"/><Date>20170605000000.000000+000</Date></BIOS><HWID>85E23807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.23403

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7601.0000-1932018
Installation ID: 008606865201261676456710256730878440071392815253239816
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6P6GT
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 7/12/2018 6:16:41 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE2
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:8:2018 10:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAABAAAABQABAAEAln3UXUYymqgOmIjFFGJf4BYepEpwsYgP9FI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 805E
FACP HPQOEM SLIC-BPC
HPET HPQOEM 805E
MCFG HPQOEM 805E
SSDT HP ShmTable
TCPA HPQOEM EDK2
SSDT HP ShmTable
UEFI HPQOEM EDK2
SSDT HP ShmTable
SSDT HP ShmTable
MSDM HPQOEM SLIC-BPC
SLIC HPQOEM SLIC-BPC
WSMT HPQOEM 805E
SSDT HP ShmTable
SSDT HP ShmTable
SSDT HP ShmTable
SSDT HP ShmTable
ASF! HPQOEM UYA
FPDT HPQOEM EDK2
BGRT HPQOEM EDK2
My System SpecsSystem Spec
13 Jul 2018   #26
Betterdays

Windows 7 Pro SP1 64 bit
 
 

PS - I also ran windows update troubleshooter and it found 2 issues (Service Registration is missing or corrupt and Problems installing recent updates) and fixed but windows update still fails with same errors.
My System SpecsSystem Spec
13 Jul 2018   #27
Betterdays

Windows 7 Pro SP1 64 bit
 
 

Not sure if I mentioned but before starting this thread but I attempted to load this patch:


https://support.microsoft.com/en-us/...e-protocols-in


I did run the "Easy Fix" program with that link which loaded registry values as a precursor to being able to load KB3140245. This created the DefaultSecureProtocols registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp. I think the value for this is 0x00000A80 which would activate TLS 1.0, 1.1, and 1.2.

I'm wondering if this could be an issue since 3140245 failed to load (1st post) and winhttp is seeing these values and overriding the default. Windows Update log errors are winhttp related:


WARNING: Send failed with hr = 80072efe.
2018-07-08 09:55:09:588 1100 6ac Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-08 09:55:09:588 1100 6ac Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://fe2.update.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072efe
2018-07-08 09:55:09:588 1100 6ac Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2018-07-08 09:55:09:588 1100 6ac Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2018-07-08 09:55:09:588 1100 6ac Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2018-07-08 09:55:09:588 1100 6ac Misc WARNING: DownloadFileInternal failed for http://fe2.update.microsoft.com/v11/...1-wuredir.cab: error 0x80072efe
2018-07-08 09:55:09:603 1100 6ac Setup FATAL: GetIdentUrlFromRedirector, err = 0x80072EFE
2018-07-08 09:55:09:603 1100 6ac Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
2018-07-08 09:55:09:603 1100 6ac Setup FATAL: SelfUpdate check failed, err = 0x80072EFE




From the link:
When an application specifies WINHTTP_OPTION_SECURE_PROTOCOLS, the system will check for the DefaultSecureProtocols registry entry and if present override the default protocols specified by WINHTTP_OPTION_SECURE_PROTOCOLS with the protocols specified in the registry entry. If the registry entry is not present, WinHTTP will use the existing operating system defaults for Win WINHTTP_OPTION_SECURE_PROTOCOLS HTTP. These WinHTTP defaults follow the existing precedence rules and are overruled by SCHANNEL disabled protocols and protocols set per application by WinHttpSetOption.


Again this was loaded after issues with windows update, java client, and web browser site access (mostly Chrome but slow page access using Firefox as well). The other issue could be SCHANNEL related since enables/disables protocols. Not sure what registry entry to look at for that.


Thanks
My System SpecsSystem Spec
22 Jul 2018   #28
Betterdays

Windows 7 Pro SP1 64 bit
 
 

I need to re-install Norton soon so need some direction. Right now I'm running Windows Firewall (could setting here be an issue) and Malwarebytes.



I have tried these commands as well:


netsh int ip reset

netsh winsock reset

Go to start search and type:- ncpa.cpl (press enter) your network connections will open, right click on your connection and select properties. Network properties will open highlight internet protocol V4 (tcp/ipv4), then select "install".

Select "protocol" from the options, then press "add".

Next click on "have disk" Next in the box headed "copy manufacturers files from" type:-

c:\windows\inf (press OK) , next select "internet protocol Version 4 (TCP/Ipv4)"
press OK.



None of which fixed the issue.


I'm still having issues with Windows update, java client access to server, and browsers (Chrome/Firefox) are slow (https) or not able to access http websites.


Thanks.
My System SpecsSystem Spec
22 Jul 2018   #29
Betterdays

Windows 7 Pro SP1 64 bit
 
 

I also renamed SoftwareDistribution lib under C\windows to have it rebuilt, ran Troubleshoot Internet connections, ran HP Network Connections but that failed



Windows update log
2018-07-22 08:58:12:843 1080 16ec Misc =========== Logging initialized (build: 7.6.7601.23735, tz: -0400) ===========
2018-07-22 08:58:12:859 1080 16ec Misc = Process: C:\windows\system32\svchost.exe
2018-07-22 08:58:12:859 1080 16ec Misc = Module: c:\windows\system32\wuaueng.dll
2018-07-22 08:58:12:843 1080 16ec Service *************
2018-07-22 08:58:12:859 1080 16ec Service ** START ** Service: Service startup
2018-07-22 08:58:12:859 1080 16ec Service *********
2018-07-22 08:58:12:999 1080 16ec Agent * WU client version 7.6.7601.23735
2018-07-22 08:58:13:015 1080 16ec Agent * Base directory: C:\windows\SoftwareDistribution
2018-07-22 08:58:13:015 1080 16ec Agent * Access type: No proxy
2018-07-22 08:58:13:030 1080 16ec Agent * Network state: Connected
2018-07-22 08:58:14:029 1080 4e0 Report CWERReporter::Init succeeded
2018-07-22 08:58:14:029 1080 4e0 Agent *********** Agent: Initializing Windows Update Agent ***********
2018-07-22 08:58:14:060 1080 4e0 Agent * Prerequisite roots succeeded.
2018-07-22 08:58:14:060 1080 4e0 Agent *********** Agent: Initializing global settings cache ***********
2018-07-22 08:58:14:060 1080 4e0 Agent * WSUS server: <NULL>
2018-07-22 08:58:14:060 1080 4e0 Agent * WSUS status server: <NULL>
2018-07-22 08:58:14:060 1080 4e0 Agent * Target group: (Unassigned Computers)
2018-07-22 08:58:14:060 1080 4e0 Agent * Windows Update access disabled: No
2018-07-22 08:58:14:107 1080 4e0 DnldMgr Download manager restoring 0 downloads
2018-07-22 08:58:14:107 1080 4e0 AU ########### AU: Initializing Automatic Updates ###########
2018-07-22 08:58:14:122 1080 4e0 AU # AU disabled through User preference
2018-07-22 08:58:14:372 1080 16ec Report *********** Report: Initializing static reporting data ***********
2018-07-22 08:58:14:372 1080 16ec Report * OS Version = 6.1.7601.1.0.65792
2018-07-22 08:58:14:372 1080 16ec Report * OS Product Type = 0x00000030
2018-07-22 08:58:14:388 1080 4e0 AU Initializing featured updates
2018-07-22 08:58:14:388 1080 4e0 AU Found 0 cached featured updates
2018-07-22 08:58:14:388 1080 16ec Report * Computer Brand = HP
2018-07-22 08:58:14:388 1080 16ec Report * Computer Model = HP ProOne 600 G2 21.5-in Non-Touch AiO
2018-07-22 08:58:14:388 1080 16ec Report * Bios Revision = N12 Ver. 02.18
2018-07-22 08:58:14:388 1080 16ec Report * Bios Name = Default System BIOS
2018-07-22 08:58:14:388 1080 16ec Report * Bios Release Date = 2017-06-05T00:00:00
2018-07-22 08:58:14:388 1080 16ec Report * Locale ID = 1033
2018-07-22 08:58:18:381 1080 4e0 AU Successfully wrote event for AU health state:0
2018-07-22 08:58:18:381 1080 4e0 AU Successfully wrote event for AU health state:0
2018-07-22 08:58:18:381 1080 4e0 AU AU finished delayed initialization
2018-07-22 09:07:41:442 6448 478 Misc =========== Logging initialized (build: 7.6.7601.23735, tz: -0400) ===========
2018-07-22 09:07:41:442 6448 478 Misc = Process: c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
2018-07-22 09:07:41:442 6448 478 Misc = Module: C:\Windows\system32\wuapi.dll
2018-07-22 09:07:41:442 6448 478 COMAPI -------------
2018-07-22 09:07:41:442 6448 478 COMAPI -- START -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2018-07-22 09:07:41:442 6448 478 COMAPI ---------
2018-07-22 09:07:41:442 1080 680 Agent *************
2018-07-22 09:07:41:442 1080 680 Agent ** START ** Agent: Finding updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2018-07-22 09:07:41:442 1080 680 Agent *********
2018-07-22 09:07:41:442 6448 478 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2018-07-22 09:07:41:442 1080 680 Agent * Online = Yes; Ignore download priority = No
2018-07-22 09:07:41:442 1080 680 Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '6b9e8b26-8f50-44b9-94c6-7846084383ec' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2018-07-22 09:07:41:442 1080 680 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2018-07-22 09:07:41:442 1080 680 Agent * Search Scope = {Machine}
2018-07-22 09:08:06:374 1080 b24 AU ########### AU: Setting new AU options ###########
2018-07-22 09:08:06:374 1080 b24 AU Setting AU Approval Type to 2
2018-07-22 09:08:06:374 1080 b24 AU Successfully wrote event for AU health state:0
2018-07-22 09:08:06:374 1080 b24 AU # Policy changed, AU refresh required = Yes
2018-07-22 09:08:06:374 1080 b24 AU # Approval type: Pre-download notify (User preference)
2018-07-22 09:08:06:374 1080 b24 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2018-07-22 09:08:06:374 1080 b24 AU AU Refresh required....
2018-07-22 09:08:06:374 1080 b24 AU AU setting next detection timeout to 2018-07-22 13:08:06
2018-07-22 09:08:06:374 1080 b24 AU AU setting next featured software notification timeout to 2018-07-22 13:08:06
2018-07-22 09:08:06:374 1080 b24 AU Successfully wrote event for AU health state:0
2018-07-22 09:08:06:374 1080 b24 AU Triggering Online detection (interactive)
2018-07-22 09:08:06:374 1080 16ec AU #############
2018-07-22 09:08:06:374 1080 16ec AU ## START ## AU: Search for updates
2018-07-22 09:08:06:374 1080 16ec AU #########
2018-07-22 09:08:06:374 1080 16ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {2C58229F-BB12-4001-8259-5DBC4183C0E5}]
2018-07-22 09:09:40:998 1080 680 Misc WARNING: Send failed with hr = 80072ee2.
2018-07-22 09:09:40:998 1080 680 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-22 09:09:40:998 1080 680 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ds.download.windowsupdate.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072ee2
2018-07-22 09:09:40:998 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2018-07-22 09:09:40:998 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2018-07-22 09:09:40:998 1080 680 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2018-07-22 09:09:40:998 1080 680 Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com...1-wuredir.cab: error 0x80072ee2
2018-07-22 09:11:40:986 1080 680 Misc WARNING: Send failed with hr = 80072ee2.
2018-07-22 09:11:40:986 1080 680 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-22 09:11:40:986 1080 680 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072ee2
2018-07-22 09:11:40:987 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2018-07-22 09:11:40:987 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2018-07-22 09:11:40:987 1080 680 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2018-07-22 09:11:40:987 1080 680 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v11/2/...1-wuredir.cab: error 0x80072ee2
2018-07-22 09:12:44:495 1080 680 Misc WARNING: Send failed with hr = 80072efe.
2018-07-22 09:12:44:495 1080 680 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-22 09:12:44:495 1080 680 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://fe2.update.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072efe
2018-07-22 09:12:44:496 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2018-07-22 09:12:44:496 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2018-07-22 09:12:44:496 1080 680 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2018-07-22 09:12:44:496 1080 680 Misc WARNING: DownloadFileInternal failed for http://fe2.update.microsoft.com/v11/...1-wuredir.cab: error 0x80072efe
2018-07-22 09:12:44:496 1080 680 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072efe
2018-07-22 09:12:44:496 1080 680 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072EFE
2018-07-22 09:12:44:554 1080 680 Agent * WARNING: Exit code = 0x80072EFE
2018-07-22 09:12:44:554 1080 680 Agent *********
2018-07-22 09:12:44:554 1080 680 Agent ** END ** Agent: Finding updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2018-07-22 09:12:44:554 1080 680 Agent *************
2018-07-22 09:12:44:554 1080 680 Agent WARNING: WU client failed Searching for update with error 0x80072efe
2018-07-22 09:12:44:554 1080 680 Agent *************
2018-07-22 09:12:44:554 1080 680 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2018-07-22 09:12:44:554 1080 680 Agent *********
2018-07-22 09:12:44:554 1080 680 Agent * Online = Yes; Ignore download priority = No
2018-07-22 09:12:44:554 1080 680 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2018-07-22 09:12:44:554 1080 680 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2018-07-22 09:12:44:554 1080 680 Agent * Search Scope = {Machine}
2018-07-22 09:12:44:555 1080 680 Setup Checking for agent SelfUpdate
2018-07-22 09:12:44:555 1080 680 Setup Client version: Core: 7.6.7601.23735 Aux: 7.6.7601.23735
2018-07-22 09:12:44:559 6448 8f4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2018-07-22 09:12:44:560 6448 8f4 COMAPI - Updates found = 0
2018-07-22 09:12:44:560 6448 8f4 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80072EFE
2018-07-22 09:12:44:560 6448 8f4 COMAPI ---------
2018-07-22 09:12:44:560 6448 8f4 COMAPI -- END -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2018-07-22 09:12:44:560 6448 8f4 COMAPI -------------
2018-07-22 09:12:44:563 6448 1038 COMAPI WARNING: Operation failed due to earlier error, hr=80072EFE
2018-07-22 09:12:44:563 6448 1038 COMAPI FATAL: Unable to complete asynchronous search. (hr=80072EFE)
2018-07-22 09:14:43:986 1080 680 Misc WARNING: Send failed with hr = 80072ee2.
2018-07-22 09:14:43:986 1080 680 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-22 09:14:43:986 1080 680 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ds.download.windowsupdate.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072ee2
2018-07-22 09:14:43:986 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2018-07-22 09:14:43:986 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2018-07-22 09:14:43:986 1080 680 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2018-07-22 09:14:43:987 1080 680 Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com...1-wuredir.cab: error 0x80072ee2
2018-07-22 09:16:43:990 1080 680 Misc WARNING: Send failed with hr = 80072ee2.
2018-07-22 09:16:43:990 1080 680 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-22 09:16:43:990 1080 680 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072ee2
2018-07-22 09:16:43:990 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2018-07-22 09:16:43:990 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2018-07-22 09:16:43:990 1080 680 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2018-07-22 09:16:43:990 1080 680 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v11/2/...1-wuredir.cab: error 0x80072ee2
2018-07-22 09:17:43:927 1080 680 Misc WARNING: Send failed with hr = 80072efe.
2018-07-22 09:17:43:928 1080 680 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2018-07-22 09:17:43:928 1080 680 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://fe2.update.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab>. error 0x80072efe
2018-07-22 09:17:43:928 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2018-07-22 09:17:43:928 1080 680 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2018-07-22 09:17:43:928 1080 680 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2018-07-22 09:17:43:928 1080 680 Misc WARNING: DownloadFileInternal failed for http://fe2.update.microsoft.com/v11/...1-wuredir.cab: error 0x80072efe
2018-07-22 09:17:43:928 1080 680 Setup FATAL: GetIdentUrlFromRedirector, err = 0x80072EFE
2018-07-22 09:17:43:928 1080 680 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
2018-07-22 09:17:43:928 1080 680 Setup FATAL: SelfUpdate check failed, err = 0x80072EFE
2018-07-22 09:17:43:928 1080 680 Agent * WARNING: Skipping scan, self-update check returned 0x80072EFE
2018-07-22 09:17:43:929 1080 680 Agent * WARNING: Exit code = 0x80072EFE
2018-07-22 09:17:43:929 1080 680 Agent *********
2018-07-22 09:17:43:929 1080 680 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2018-07-22 09:17:43:929 1080 680 Agent *************
2018-07-22 09:17:43:929 1080 680 Agent WARNING: WU client failed Searching for update with error 0x80072efe
2018-07-22 09:17:43:929 1080 584 AU >>## RESUMED ## AU: Search for updates [CallId = {2C58229F-BB12-4001-8259-5DBC4183C0E5}]
2018-07-22 09:17:43:929 1080 584 AU # WARNING: Search callback failed, result = 0x80072EFE
2018-07-22 09:17:43:930 1080 584 AU # WARNING: Failed to find updates with error code 80072EFE
2018-07-22 09:17:43:930 1080 584 AU #########
2018-07-22 09:17:43:930 1080 584 AU ## END ## AU: Search for updates [CallId = {2C58229F-BB12-4001-8259-5DBC4183C0E5}]
2018-07-22 09:17:43:930 1080 584 AU #############
2018-07-22 09:17:43:931 1080 584 AU Successfully wrote event for AU health state:0
2018-07-22 09:17:43:931 1080 584 AU AU setting next detection timeout to 2018-07-22 18:17:43
2018-07-22 09:17:43:932 1080 584 AU Successfully wrote event for AU health state:0
2018-07-22 09:17:43:933 1080 584 AU Successfully wrote event for AU health state:0
2018-07-22 09:17:43:967 1080 680 Report REPORT EVENT: {0076CAF8-4DA0-4CCF-8501-1D37F934D4DD} 2018-07-22 09:12:44:554-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efe Microsoft Security Essentials ( Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efe.
2018-07-22 09:17:43:995 1080 680 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2018-07-22 09:17:43:995 1080 680 Report WER Report sent: 7.6.7601.23735 0x80072efe(0) 0000000-0000-0000-0000-000000000000 Scan 0 0 Microsoft Security Essentials ( {7971F918-A847-4430-9279-4A52D1EFE18D} 0
2018-07-22 09:17:48:928 1080 680 Report REPORT EVENT: {8A00EDB7-6E99-445C-B441-F1C2DB556ABF} 2018-07-22 09:17:43:928-0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072efe SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efe.
2018-07-22 09:17:48:998 1080 680 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2018-07-22 09:17:48:998 1080 680 Report WER Report sent: 7.6.7601.23735 0x80072efe(0) 67661EB-2423-451D-BF5D-13199E37DF28 Scan 1 0 SelfUpdate {9482F4B4-E343-43B6-B170-9A65BC822C77} 0



My System SpecsSystem Spec
Reply

 Windows Update failing 80072ee2 80072efe




Thread Tools




Similar help and support threads
Thread Forum
cannot update, error 80072EFE , 80072EE2
Hi guys, I did a factory restore on my desktop computer a few weeks back and have had trouble with windows updates ever since. It did install some updates successfully (see screenshot in Post 2 below) when I first reset the computer - though the Windows Update screen says that updates have never...
Windows Updates & Activation
Windows Update Error 80072EFE
For the past few days when I try to update Windows 7 32 bit, (I am usings Microsoft Security Essentials as my AV) I get the following: This is not normally what I see, normally the updates are listed and I can just install them. When I click on "Check for Updates" then I get the...
Windows Updates & Activation
Windows update error 80072EFE
I have just installed Windows 7 Home premium on 2 computers. A 64 bit version on my desktop and a 32 bit version on my laptop. Both computers are connected to the internet via the same router. The 64 bit desktop will update but the 32 bit laptop won't, I keep getting the 80072efe error. After...
Windows Updates & Activation
Please help cant update windows, error 80072efe
Hi All, i have an error when running windows update, code 80072efe. have beeing looking at this a couple of days now, googled and checked everything on microsoft and nothing works. im desperatly trying to install a printer (hp deskjet 5940)but cant download any drivers for it as hp says...
Windows Updates & Activation
Windows update error Code 80072EFE
Please help, ive been having this problem when i update windows 7. I get an error Code 80072EFE. Someone please help.:D:D:):cry: I have windows 7 32-bit
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:54.
Twitter Facebook Google+