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Windows 7: Windows 7 Build 7601 Not Genuine error code please help

12 Jul 2018   #1
Emmanuella

Windows 7 Home Premium 64bits
 
 
Windows 7 Build 7601 Not Genuine error code please help

Firstly, my computer began signing into a temporary account profile when I tried to log into my main one. This only happened occasionally and with a few restarts I was able to get into my main account.

Then it began getting worse very quickly. I was not able to log into my account at all, it started to always log me into this "temporary profile" for whatever reason, I couldn't work out at all. Then after a few restarts to try to get it to work again, windows began to tell me after log on that my copy of windows isn't genuine! Which I am very very sure it is, as it's a store bought computer which came with windows 7 pre-installed and I have been using it for almost 4 years now.

So right now I am stuck on a temporary profile, which is saying my windows 7 copy isn't genuine.

Thanks in advance.


Below is the result of the MGA Diagnostic report


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DA79DE28-0A92-49D5-9D14-A417277D1FC1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA79DE28-0A92-49D5-9D14-A417277D1FC1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1931693965-362782845-3143753787</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.12</Version><SMBIOSVersion major="2" minor="7"/><Date>20110707000000.000000+000</Date></BIOS><HWID>57103107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Central Africa Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:10:2018 03:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAEAAAACAAAABQABAAEA6GFWr/4fEXjwwoSKoros4jweggX+dvJsBJxWDy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            INSYDE  
  FACP            HPQOEM        SLIC-MPC
  HPET            HP            INSYDE  
  BOOT            HP            INSYDE  
  MCFG            HP            INSYDE  
  WDAT            HP            INSYDE  
  ASF!            HP            INSYDE  
  SLIC            HPQOEM        SLIC-MPC
  MSDM            HP            INSYDE  
  SSDT            HP            INSYDE  
  ASPT            HP            INSYDE  
  SSDT            HP            INSYDE  
  SSDT            HP            INSYDE



My System SpecsSystem Spec
.
15 Jul 2018   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi Emmanuella,

Welcome to SevenForums!

Reactivate with the Product Key on COA sticker, which may require doing the telephone robocall.

This will change activation from factory OEM-SLP mass-activation which may have a damaged file, to OEM-COA activation which is managed directly in MS Servers and what is used when Win7 is clean reinstalled.
My System SpecsSystem Spec
17 Jul 2018   #3
Emmanuella

Windows 7 Home Premium 64bits
 
 

OK thanks. Already gotten solution from other forum.
My System SpecsSystem Spec
.

17 Jul 2018   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

@Emmanuella, would you please expound on your post #3. What was the forum and your solution? It is always helpful to other forum members to provide this information.
Glad to hear your issue has been resolved.
Happy Computing.
Nic
My System SpecsSystem Spec
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 Windows 7 Build 7601 Not Genuine error code please help




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