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Windows 7: Windows Update dos'n work, Warning: Updateservice not running

20 Jul 2018   #1
LeisureSuitLarry

Windows 7 Professional 64 Bit
 
 
Windows Update dos'n work, Warning: Updateservice not running

Windows 7 SP1 64bit.

On Windows Update appears the Message 'Windows Update Service not running"

Checking Services: Windows Updateservice is running

What can I do?


My System SpecsSystem Spec
.
21 Jul 2018   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

My System SpecsSystem Spec
23 Jul 2018   #3
LeisureSuitLarry

Windows 7 Professional 64 Bit
 
 

I've read this Thread allready.
I get no Errornumbers.


First Window "Windows Update" ... Translated:
Windows Update is currently unable to check for updates because the service is not running. You may need to restart the computer
I restarted the Laptop several times


Second Window "Eigenschaften von Windows Update" .. Translated:
Startup Type: Automatic (Delayed Start)
The Service is running


Installing KB2670838 didn't help


BTW
The Laptop run perfect in June. The Problem raist after two Month


Attached Images
Windows Update dos'n work, Warning: Updateservice not running-windows-update-cannot-searched-yet.png Windows Update dos'n work, Warning: Updateservice not running-properties-service-.png 
My System SpecsSystem Spec
.

23 Jul 2018   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

If you follow the posting instructions we can help you.
We can't determine the most likely cause if you don't.
If you have a restore point prior to your issue you may try that as a resolution.
Nic
My System SpecsSystem Spec
24 Jul 2018   #5
LeisureSuitLarry

Windows 7 Professional 64 Bit
 
 

Sorry, but there is no restore point availabel.
I will try a Restore form a later Backup
My System SpecsSystem Spec
24 Jul 2018   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Try this repair to see if it fixes your problem.

"Windows update cannot currently check for updates, because the service is not running, You may need to restart your computer".

The above is exactly the message you get when the AuthCab has expired. Doing the following seems to fix it:

This was a problem that occurred in December 2017, so do you keep your computer updated with Windows Updates?. If you do, then open Windows Update & check Update History & see when the last successful update was installed. Then carefully follow the instructions below.

The date on the computer has to be reset & to do that follow this:

To reset the date on the computer Right Click on the Clock at bottom RH corner of the screen, select Change Date & Time Settings, when that opens click on the Internet Time tab, Then select Change Settings, then untick Synchronise with Internet Time Server, be sure to tick OK, then select the Date & Time tab, Then select Change Date & Time & set the date back to 3 Dec, 2017. This date may depend on when the last Update was installed as I mentioned above. If your last update was later than Dec 3, make the date settings 2 days before the last update.

Then reboot the computer & then run Check for Updates in Windows Update, it should update to the 3 Dec. In some cases you may need to try an earlier date if the 3rd doesn't work. If your date is later then it should update to that date.

Then reboot, reset Internet time Synch, change computer date to today's date, re run Check for Updates in Windows Update & it should check for Updates & came back with Windows is up to date, with the latest updates installed.

This method should retain all your Update History as well.

The reason for this procedure, is that Windows accesses an AuthCab during the start-up procedure that Authorises access to the Windows Update download site. This authorisation expired on 3 Dec for a lot of users & access get blocked to the Windows Update site.

By running the repair I listed above, resetting the computer date & rebooting provides access to Update site at which MS have now reset the expiry of that AuthCab which gets installed on your computer, so it can now download & install Updates. Of course it is then necessary to reset the date on the computer & re run Check for Updates to bring it completely up to date.
My System SpecsSystem Spec
25 Jul 2018   #7
LeisureSuitLarry

Windows 7 Professional 64 Bit
 
 

Sorry,
I did as you wrote, but it does't help.
It's a problem with Windows.
Today I get a new WiFi-Stick (The old is gone) and make a restore from April.
Important Data is allready saved.


Greetings to Queensland. I have been there 1983 - near Atherton Tablelands
My System SpecsSystem Spec
25 Jul 2018   #8
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for the greetings, I live further south near Bundaberg.

The problem you are receiving is caused by the AuthCab update. The AuthCab is installed with Windows & it is referenced every time Windows starts & if it's update has not been installed, Windows will not update & you get that message. So restoring Windows from an existing back up will very likely have the same problem.

Back in Dec 2017, MS failed to update some AuthCab files for some reason. Not all computers were affected as different AuthCab update dates are used.

What was the last Update date listed in your Windows Update History?. Are you sure you followed my directions exactly as I experienced the update problem in Dec 2017 & that's the method I used, as did a lot of others & it fixed the problem straight away.

Also how often do you install Windows updates?.
My System SpecsSystem Spec
26 Jul 2018   #9
LeisureSuitLarry

Windows 7 Professional 64 Bit
 
 

It works.
I changed the Date of the Laptop to June 2017, madea reboot



Windows Update works. Because I installed the Updates manually, there were no no new Updates.


Many Thanks
My System SpecsSystem Spec
26 Jul 2018   #10
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You are welcome & very glad to hear it's now working.
My System SpecsSystem Spec
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 Windows Update dos'n work, Warning: Updateservice not running




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