KB4338818 does not complete instalation


  1. Rdigumarthi
    Posts : 4
    CA
       New #1

    KB4338818 does not complete instalation


    I have Windows 7 Ultimate with HP Envy 17, 64 system. I haveing problem with KB4338818 instalation since 7/14/2018. It always fails at 98% completion. I also have HP smartfriend support and they could not solve the issue.
    ANY help is appreciated.
      My Computer
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  3. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #2

    Hi Rdigumarthi,
    Please follow Windows Update Posting Instructions
    Also, please post logs

    Location: C:\Windows\Logs\CBS
    CBS.log
    CheckSUR.log

    Location: C:\Windows
    WindowsUpdate.log

    Don't need CBS folder or CBS persist logs. CheckSUR.log is temporary in default location. SURT may take a while to complete, be patient.

    Nic
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  Related Discussions
Source: https://support.microsoft.com/en-us/help/4338818 Direct download links for KB4338818 MSU file from Microsoft Update Catalog: :ar: Download KB4338818 MSU for Windows 7 32-bit (x86) - 137.5 MB :ar: Download KB4338818 MSU for Windows 7 64-bit (x64) - 227.9 MB
failed to install kb4338818
in Windows Updates & Activation

hi.this is update details 2018-07 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4338818) Installation date: ‎2018-‎07-‎12 07:29 Installation status: Failed Error details: Code 8000FFFF
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