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Windows 7: Error code

6 Days Ago   #1
CLAIRE39

WINDOWS 7 STARTER
 
 
Error code

My samsung N150 running windows 7 starter. will not update some important updates I get the error code 800B0100. And every time I shut down it says it needs to update.
Also when I run a scan it said there are registry errors.
Can anyone help solve these problems.
Claire


My System SpecsSystem Spec
.
6 Days Ago   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi CLAIRE39,

First off, let's get your system specifications sorted out in your UserCP > Edit System Spec setup. This will enable us to give you better advice!

The tutorial below [Published by Brink and written by CyberZeus] let's you easily see all of your system information, along with the option of making filling out your system specifications here at Seven Forums easier.

How to See Your System Specs with "System Info"

I hope this helps!
My System SpecsSystem Spec
5 Days Ago   #3
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi CLAIRE39,
When did you WU issue begin? A few months ago M$ botched a cert and win update was broken.
If you would, please follow Windows Update Posting Instructions
At C:\Windows\Logs\CBS
post:
CheckSUR.log after running SURT, it's temporary in this location
CBS.log
At C:\Windows
post:
WindowsUpdate.log

Nic
My System SpecsSystem Spec
.

4 Days Ago   #4
CLAIRE39

WINDOWS 7 STARTER
 
 

Hi Paul
My internet exp don,t work so I have attached a pic of the system as described in your reply.
In my computer it also shows 2 local disk drives (1 local C )Main) & (2 local D )Which has 1.3gb files.
This is how I purchased this computer.
Have not tried Snicks reply as I don't understand how to do what is suggested. Sorry.
Hope you can help.
Claire


Attached Thumbnails
Error code-img_8200.jpg  
My System SpecsSystem Spec
4 Days Ago   #5
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi CLAIRE39,

SURT stands for System Update Readiness Tool. It can be downloaded from here: System Update Readiness Tool

Run SURT [may take a while to complete].

Then post the logs:

At C:\Windows\Logs\CBS post the CBS.log.
At C:\Windows\Logs\CBS post the CheckSUR.log.
At C:\Windows\ post the WindowsUpdate.log.

I hope this helps!
My System SpecsSystem Spec
3 Days Ago   #6
CLAIRE39

WINDOWS 7 STARTER
 
 

Hi Paul
I downloaded link you sent via email (windows6.1-KB947821-V34-X64.msu)
But it said ( Please see attached)
I think I might have down loaded the wrong thing !!!!!


Attached Thumbnails
Error code-img_8244.jpg  
My System SpecsSystem Spec
3 Days Ago   #7
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi CLAIRE39,
Sorry, I gave you the 64-bit version!
Here is the 32-bit version: System Update Readiness Tool 32-bit

I hope this helps!
My System SpecsSystem Spec
3 Days Ago   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

OOPS!!!

Clare,


When you run the System Update Readiness Tool, be patient it may take a while to complete, it will create two log files. CheckSUR.log and CheckSUR.persist.log. The are in C:\Windows\Logs\CBS folder and are temporary in that location.

What SURT does is it checks for missing corrupt cat mum and manifests as well as registry entry errors. The logs it generates, along with CBS.log and WindowsUpdate.log provide a plethora of information related to Win Update.

By your error code, I'm inclined to believe that re-registering your .dll library will correct your Win Update problem

Nic
My System SpecsSystem Spec
Reply

 Error code




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