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Windows 7: Some updates wont install even when tried manually

18 Sep 2018   #21
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi angiesluck,

Quote   Quote: Originally Posted by angiesluck View Post
This file does not need to be installed as it was an update to just remove the free windows 10 update...
OK, that tells us that you don't have the annoying telemetry update that kept trying to get everyone to update to Windows 10.

The tips box is saying that you have a more recent version of Internet Explorer installed than the one shown.

I hope this helps!


My System SpecsSystem Spec
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18 Sep 2018   #22
angiesluck

windows 7 home premium 32bit
 
 

[attach]WindowsUpdate.zip[/attach]


Attached Files
File Type: zip CheckSUR.zip (930.9 KB, 3 views)
My System SpecsSystem Spec
18 Sep 2018   #23
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Thanks for the logs angiesluck

Taking a look!

Summary:
Seconds executed: 3004
Found 189772 errors
Fixed 95 errors
CSI Catalog Missing Total count: 6
Fixed: CSI Catalog Missing. Total count: 6
CSI C Mark Deployment Not Marked Total count: 6
CSI C Mark Deployment Missing Total count: 2
CSI F Mark Bad Type Total count: 89
Fixed: CSI F Mark Bad Type. Total count: 89
CBS Watchlist Package Missing Total count: 83096
CBS Watchlist Component Missing Total count: 106573

Wow, been at this for a while, never observed that much corruption!

Your resolution is Repair Install, it would take me till 2019 to locate and upload all those missing files and correct the component hive corruption.

Here's an excellent video by Brian at Britec Computers UK
Repair Install to Fix Windows 7 Without Reformatting by Britec
Make sure you have your 25 character product key. If it's not on the case, or inside a laptop battery compartment, you can obtain it from your computer. It's encrypted, well actually in hexadecimal format. You can use KeyFinder | Magical Jelly Bean to locate and convert the key to alphanumeric.
You want the CD key not Product ID. I usually copy and paste it into, say, notepad and print it to avoid typos. I also have a batch file that does the same and you can simply click on the popup with the key displayed and it will copy it to your clipboard. I always place it in a zip file, as upload and download in SevenForums creates a script error without doing so (bit fiip as I determined using Olly Degbugger to read the assembly language code).


Attached Files
File Type: zip Find Windows Product Key.zip (557 Bytes, 0 views)
My System SpecsSystem Spec
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18 Sep 2018   #24
angiesluck

windows 7 home premium 32bit
 
 

Do you mean do a complete re install as though new?...I have the repair/windows install cd and drivers cd it came with the computer. I have run a repair using it to boot up from the cd but that could not fix it totally it came with the error 0x80070005 and another attempt 0x80070057
My System SpecsSystem Spec
18 Sep 2018   #25
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

You cannot correct the 19,000 errors running from a booted DVD or USB as you would a fresh/clean install, repair disk or whatever it won't work. You don't want to do a fresh/clean install because that would format the disk and you would loose all your files, programs, folders, music, you had. You errors would be fixed but you'd loose all your stuff! Making a disk image/backup, mount the disk as another drive and it would permit you to copy and paste files, folders, etc. but you'd loose any programs you installed. You can't copy and paste the programs because there are registry entries and other data (including product keys) that you could not copy/paste and the programs wouldn't work.

No, I don't mean reinstall as new. Repair install is done from within your running windows. Britec video is pretty clear.

Did you watch the short video by Brian? Watch it, even a few times to feel comfortable with the procedure. It works for the most part the same a fresh/clean install but not from DVD or USB is done while you are using windows 7, i.e. within windows.

You'll have to extract the files from the ISO, with 7-zip to easiest location Desktop. I usually create a new folder on the desktop and extract it to there. This prevents the possibility that 7-zip doesn't create the container folder and you end up with a bunch of files on your desktop.

Open the folder and find Setup and click on it. You will see the exact same screen as you would a complete re install, follow the steps and when it gets to the screen with Upgrade that is what you choose. What happens is your current version of Windows 7 saved as Windows.old including all you files, folders, installed programs, music, video, etc. Your damaged OS Win7 is replaced with a fresh copy or as the selection you would choose Upgrade, and then all your installed programs, files, folder, etc are installed into the fresh OS Win7.

Once everything is installed, you will be presented with the same series of screens as a fresh/clean install a reboot or two and you'll be at your desktop just as it was prior to repair install, including all your icons, files, folders, everything is there and all your missing or corrupt cat, mum, manifest, and Component Hive errors will be no more, i.e. fixed. You will have a plethora of updates, 240 + to install, which is why I recommended using DISM++. You can let windows update do it thing if you wish but it will take you days and reboots up the *** to finally install everything.

I usually recommend that OPs Google. Such as if you're not sure of how to extract an ISO with 7-zip Google it with wording similar to the bold italic text in this sentence, and either select an entry to read or click the bar at the top of the Google page and select Videos.

Ive perused many of Brian's videos and a I'm a member of Britec Forum. I'm more of the let me see then let me do person than a read a laundry list of steps and try to follow them, but that's me.

There are no Dumb Questions!!

Although this is not common practice, I could assist you with remote access, my preference is TeamViewer. If you wish for me to provide this service, I am more than willing to do so.

If you're not familiar with remote access, it permits remote operation of your computer. My screen will be exactly as your is, we will both be able to move the mouse cursor, type, download, etc. The connection even remains if the computer has to be rebooted, although I'm not entirely sure if that takes place with Repair Install.

You install TeamViewer. You open the console and with a click create a unique access password which you convey to me, I type it into my TeamViewer and it creates a secure tunnel between your machine and mine. You or I have the ability to terminate the connection at any time. You and I would have the ability to ask and answer questions with Video and Audio if we both have mikes and video camera which I don't. I usually use notepad to volley question and answer if needed.

After reading your posts I don't think this would be necessary for you to perform a Repair Install, but, as I said, I'm more than willing to help, including remote access if you wish. It's up to you! My intention, as with all assistance I provide, it to correct the errors on your computer and get it healthy, happy, and hopefully impart some knowledge about what is/was done.

Nic
My System SpecsSystem Spec
20 Sep 2018   #26
angiesluck

windows 7 home premium 32bit
 
 

Hi Nic,
I did just the repair install via seven forum link you had listed. I managed to do it fine and all but one windows updates are installed now. The only one which keeps coming back as an error is Microsoft .NET Framework 4 Client Profile for Windows 7 x64-based Systems (KB982670) Not sure why it wont install but if it is not really needed then I just wont bother with it, whats your thoughts.

Also I did at first try to update via the Dism++ link but that was taking ages just to update 4 was hours so in the end I just cancelled it and did it via normal updates and did a few at a time and it worked better only took a few hours to do.
My System SpecsSystem Spec
21 Sep 2018   #27
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Awesome job angiesluck!
Here's the link to KB982670
Select your versions x32 or x64

Try installing it from safe mode
Restart computer, and immediately begin pressing <F8>
Choose safe mode or safe mode with networking.
Try installing update
If it doesn't install try this
Microsoft .NET Framework Repair Tool
Nic
My System SpecsSystem Spec
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 Some updates wont install even when tried manually




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