Some updates wont install even when tried manually

angiesluck · 16 Sep 2018

Dell laptop windows 7 sp1 x64.
Been trying all sorts to try and get this rectified.

Had RegSvr32 error when running troubleshooter saying [ The module "Msvcr110_clr0400.dll" was loaded but the entry-point DllRegisterServer was not found. Make sure that "Msvcr110_clr0400.dll" is a valid DLL or OCX file and then try again.

Had error 0x80070641 when trying to install Microsoft Visual C++2015 Redistributable (x64) - 14.0.23026

Windows Update troubleshooting was unable to fix 0x80070057
another time I ran it said unable to fix 0x80070005

Did startup repair which came back with [System Disk = \Device\Hardisk0
Windows directory = C:\Windows
Autochk Run = 0
Number of root causes = 1

I have ran virus checks which came back fine the malware checks had some stuff but got them removed and ran again and now clear. But still having the issue. Computer seems to be running fine just not able to update the updates it says are ready to install as they just keep reappearing and even when they say successfully installed they are not and they recome back up when you run check for updates again.

The ones that keep coming back are KB4457144/KB3046269/KB3184143/KB2952664 and can not get any further to check for any more until these are installed.
I checked what updates have installed on my partners computer and gone through doing those manually and the ones that were applicable to my computer installed when I did them manually via microsoft update catologue but these others that my computer says are ready to be installed wont install.

Help to resolve this would be appreciated guys.

Snick · 16 Sep 2018

Hi angiesluck,

The new monthly rollup requires a Servicing Stack Update that was published nearly two years ago, and without it, the update is not possible. Somewhat surprising is that Windows Update can’t download the pre-requisites on its own, so you have to manually download and install update KB3177467

Nic

Paul Black · 17 Sep 2018

Hi angiesluck,

Snick said:

The new monthly rollup requires a Servicing Stack Update that was published nearly two years ago, and without it, the update is not possible. Somewhat surprising is that Windows Update can’t download the pre-requisites on its own, so you have to manually download and install update KB3177467

To check if you already have the Windows Update [KB3177467] that Snick has mentioned do the following.
Click Start > Control Panel > Windows Updates > View update history.
Browse through the list to see if it is there.

I hope this helps!

angiesluck · 17 Sep 2018

Hi I have checked and can not see it in update history so went to do it manually but it justs say not applicable to this computer when I go to install!

Paul Black · 17 Sep 2018

Hi angiesluck,

angiesluck said:

Hi I have checked and can not see it in update history so went to do it manually but it justs say not applicable to this computer when I go to install!

This could mean that the update has either been superceded or your system doesn't actually need it!

I hope this helps!

angiesluck · 17 Sep 2018

so how do I find what update that I may need that has superceded that one as I need to get the update to install others as that is what is required nic said

Snick · 17 Sep 2018

angiesluck,

KB3177467 update is the latest service stack which supersedes the previous one (KB3020369)

I provided the kb link that matches your specs x32 or x86 one in the same ( I just check the link that I provided in a previous post and it is for x86/x32). If you are running x64 Windows that link is incorrect and you will receive the "not applicable" message.

Here's the link for the x64 KB3177467 and the link to the Microsoft Catalog Page. If you peruse the M$ cat page the 64 bit version has x64 the x32/x86 does not. Product column Windows 7 versions not the others.

Nic

angiesluck · 17 Sep 2018

hi still it will not let me update using that KB...it still says not applicable...here is what is installed and that's all i can see.[ATTACH][ATTACH]

Some updates wont install even when tried manually-capture3.png

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Paul Black · 17 Sep 2018

Hi angiesluck,

angiesluck said:

Here is what is installed and that's all I can see.

It would make it much clearer if you could expand the Name column. Just double-click the title line in between the Name and Program columns.

I hope this helps!

angiesluck · 17 Sep 2018

[ATTACH][ATTACH]

Some updates wont install even when tried manually-capture-6.png

[/ATTACH][/ATTACH]

Just had another go at doing some updates and again it says done but it hasnt