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Windows 7: Windows Update error code 80200024 How do I fix this?

11 Nov 2018   #11
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Here's your missing files
Download CheckSUR.zip
and extract files to desktop
copy and paste CheckSUR folder to C:\Windows\Temp
Run SURT again and post CheckSUR.log only




My System SpecsSystem Spec
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11 Nov 2018   #12
Alicia J

Windows 7 SP1 32 bit version
 
 

Thanks for looking at the log files, and the explanation. I didn't realize that there wasn't just one single exe file to install the updates.

I'll do the next step thanks.
My System SpecsSystem Spec
11 Nov 2018   #13
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Alicia J,

Did you do what Snick asked you to do, and if so, did it work?
You still need to run SURT again and post the CheckSUR.log only.

I hope this helps!
My System SpecsSystem Spec
.

11 Nov 2018   #14
Alicia J

Windows 7 SP1 32 bit version
 
 

Snick I don't know if I'm supposed to replace the checksur folder that is already in the windows temp or keep both of them?

Paul I'm still working on it thanks.
My System SpecsSystem Spec
11 Nov 2018   #15
Alicia J

Windows 7 SP1 32 bit version
 
 

Ok I deleted old CheckSUR folder and put the one download, extracted from your link into Windows temp folder. Then I ran SURT. I have attached the CheckSUR.log

CheckSUR.log


My System SpecsSystem Spec
11 Nov 2018   #16
wither 2

Windows 7 Pro SP1 64 bit
 
 

All those avast errors are what led me to believer that Avast could potentially be the problem. However, I'll leave it to Snick to help you with it since he's much more knowledgeable than I am.
My System SpecsSystem Spec
11 Nov 2018   #17
Alicia J

Windows 7 SP1 32 bit version
 
 

Thank you for your help wither 2. It certainly didn’t hurt to fix Avast.
My System SpecsSystem Spec
4 Weeks Ago   #18
wither 2

Windows 7 Pro SP1 64 bit
 
 

Is your problem resolved? The log doesn't show that Avast is fixed.
My System SpecsSystem Spec
4 Weeks Ago   #19
Alicia J

Windows 7 SP1 32 bit version
 
 

I don't know if my problem is solved. I installed the Netframework manually. Some exe files ran and some didn't. I uninstalled Avast, ran ccleaner, and installed it again.

I really don't know what to do next.
My System SpecsSystem Spec
4 Weeks Ago   #20
wither 2

Windows 7 Pro SP1 64 bit
 
 

Question is- did you get any errors when you installed the .net framework?
My System SpecsSystem Spec
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 Windows Update error code 80200024 How do I fix this?




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